Written on: 16/04/2014
I had been trying to source sme spare parts for a Thule Chariot child bike trailer (or a Multi Finction Child Carrier as Thule call them).
I initially ordered two accessories (infant support and an additional bike hitch bracket) which were easy to find on the web pages, but needed some replacement parts.
I called Uk Bikes Depot to discuss what I needed, they took the time to confirm with the supplier that the parts would fit the model and year of the trailer I have.
I ordered the parts on a thursday and they arrived on the monday. Free trackable delivery also made my life that bit easier and I did not have to wait in for a vague 'all day' delivery window.
I cannot fault the service provided by the UK Bikes Depot staff.
I cannot fault the customer service
As rated by real users
" 1st class service " Read More
Written by Fussyfellow
" Doing what they say they will :-) " Read More
" Excellent service depending on who yo deal with " Read More
" Ordered late Monday evening, updated by e-mail, goods arrived as pr... " Read More
" Excellent customer service " Read More
Written by technopuppy