Written on: 05/03/2014 by norfolkmudbug (1 review written)
Well where to start,we purchased two of these one 16" & 14" Outstanding deal, Half to cost compared to the same bike with all other suppliers - Excellent Finance package.
Now customer service, totally outstanding, there was going to be a delay of a couple of days to get the bikes delivered, they rang me within 1hour of ordering to tell me.And offered to refund the Nextday carriage I had paid for. But I opted for them to supply me with some accessories which were also excellent.
Now little issue with the 16" bike with the fact front wheel badly buckled, rang customer services and quick chat and decided to take to LBS to get it trued & customer service explained that if I send receipt then they will refund the cost back to me.
This FAULT WAS DOWN TO TNT ROUGH HANDLING.
End of my waffle, But must say: Cycle Gear UKBikes Depot Are FANTASTIC SERVICE.
some of the TOP online cycle stores could do with learning a think or two from these guys.
Will be back for more and happily tell others to use your site
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