NOT 99% assembled

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Guest's review of Cycle Gear UKBikes Depot - www.ukbikesdepot.com

★★☆☆☆

“NOT 99% assembled”

Written on: 11/06/2013

Good bike, paid 20£ extra for saturday courier. Reasonable priced.
Two issues: bike NOT assembled at all, contrary to website description. Also, some screws to fix front wheel missing. Had to take it to aproved shop for safe assembly and check up.
So, NOT 99% assembled, NO assembly tools and NO instructions supplied

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Ukbikesdepot's Comment

Written on: 12/06/2013

Hi Unknown,

Thanks for leaving us a comment, we appreciate all reviews good or bad.

When we say 99% we mean the gears and brakes are set up everything else is set up apart from the front wheel is not in ( our boxes are not big enough) and the pedals or handle bars are not attached again due to sizing restrictions from the boxes.

Occasionally some parts do go missing if the box is damaged in transit.

If this is the case first thing to do is get in touch with us regarding compensation and new parts.

Thanks
Staff @ Cycle Gear

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