Poor Stock & Delivery System

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CraigieD's review of Chain Reaction Cycles www.chainreactioncycles.com

“Poor Stock and Delivery System”

Written on: 09/09/2013 by CraigieD (1 review written)

Ordered a new frame to be delivered next day and was sent completely the wrong item. After requests for photos of the item it took all day for them to even read my email and view the photos. After chasing them I was told it would take days before the right frame could be sent even though it was in stock as the support team had to review the whole thing! Had to cancel the order in the end an go elsewhere.

  • £636

    Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

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