Written on: 16/07/2014
It's 2014 and it doesn't look like anythng has improved.
I placed an order for an 'in stock' item yesterday and late today there was a notification that stock will take a week at least and then there is admin and shipping time. Not quite the 2-3 days delivery promised.
I spoke to them and made the point that no delivery promise could be made if the stock has not been checked.
I looked on other forums and they are infamous for this and not only that but my 20 minutes wait on their 0844 number to cancel the order is also part of their service reputation.
This operation is also called skimania, campmania and outdoormania.
The website looks and works great but there is no clarity that there is no stock check so your delivery expetation is unachievable
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