CNF Outdoors Reviews - www.cnfoutdoors.co.uk

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★★★★★

“Fantastic customer service”

Written on: 09/08/2014

I have to say initially I was a bit dubious as not heard of CNF before, but have to say have nothing but positive things to say. I had already ordered my porch when another supplier let me down with my tent carpet I rang and got through quiet quickly gentleman I spoke with very helpful and had what I required in stock and agreed to add to the order. Was told everything would be with me the next day and true to his word they arrived the next afternoon. Would defiantly use again and will be… Read Full Review

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Jonnytentless's Comment

Written on: 29/10/2014

Suspicious review given all the other negative ones. Wonder what IP address this comes from?

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Bikerchick74's Comment

Written on: 29/10/2014

I was a genuine customer who actually had good customer service for a change, people seem quick to complain but will not always readily give positive feed back. It's a shame when I can not leave a positive comment without someone becoming suspicious of this.

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★★★★★

“Excellent service allround”

Written on: 01/08/2014 by Macaroo39 (1 review written)

I just bought a Sevylor Colorado premium kayak from CNF. I did my research beforehand and found them to be the most competitive on price which is always a good start! My only concern was the delivery date because i'm going on holiday tomorrow and wanted to make sure it arrived on time to take with. Unfortunately, i've had bad experiences before with companies,(not with CNF) promising a delivery date, only to be let down at the last minuet. I asked CNF to contact me to clarify the delivery and… Read Full Review

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★★★★★

“Gazebo Cover”

Written on: 11/07/2014 by Jimbo326 (1 review written)

I ordered a new Gazebo Canopy from CNF. It arrived promptly and after fitting it I found that it had two large "water marks" on opposite sides of he canopy. I e-mailed CNF and two days after a new canopy arrived !! Brilliant :-) I called CNF to thank them and asked for disposal or return instructions for the one which was marked but the guy on the phone told me to keep it as a back up or use it to cover my Bar-B-Q. Fantastic service, no quibble no fight, just great service. I would… Read Full Review

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★★★★★

“Fantastic Service”

Written on: 11/07/2014

Didn't have any of the problems experienced by others. Everything went smoothly, my terra nova voyager tent arrived 2 days after I placed the order, It was well packed, I was kept informed of progress via email and was able to track via the courier once dispatched. The price was also the cheapest I could find in the UK. I would not hesitate to buy from here again, great service… Read Full Review

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★★★★★

“Great Product, good communication”

Written on: 07/07/2014 by AndrewSpears336 (1 review written)

Purchased a tent from the company with 4 days notice of needing the tent, short notice yes I know. I hadn't read any of the previous reviews about the company, nor had dealt with them before. But they stocked the product I wanted at a good price, so I placed the order. Tent was received within 48 HRS as suggested by the proprietor and could not have been happier. On my experience, I would recommend the company and will likely use them again. Thanks Airborne… Read Full Review

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★★★★★

“Regency Canopy Replacement”

Written on: 07/07/2014 by Denbo27 (1 review written)

I rarely bother to write reviews but the way that CNF dealt with me was outstanding. I found them helpful and accommodating. I wouldn't hesitate to recommend them! They go the extra mile to provide genuine service… Read Full Review

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★★★★★

“excellent communicatio even when Solus the supplier...”

Written on: 23/06/2014 by BlaineKenney354 (1 review written)

I ordered a gazebo tent top and was contacted by CNF to double check the order was correct. My order number was wrong and this was quickly changed after they contacted me. thanks for that CNF. However, the company that makes the tent tops then went into liquidation! CNF emailed me to tell me and that they were not sure on the situation for a little while. I didnt want to go elsewhere as felt that, if they couldnt supply it then no one else could. So i hung on and on for a number of weeks… Read Full Review

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★★★★★

“My order was delivered on time and the item was as...”

Written on: 21/06/2014 by Irvin100 (1 review written)

My order was delivered on time and the item was as described. Unfortunately it had been damaged in transit, a call to CNF sales had me a replacement item in the post and delivered the next day, that’s good customer service. Mick. Satisfied customer. … Read Full Review

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★★★★★

“brilliant customer service”

Written on: 19/06/2014 by izzydog1 (1 review written)

I cannot compliment CNF enough. The item my son wanteD was out of stock and a telephone call a day after the order was made offered us the option of taking an upgrade at no extra cost. I originally declined this offer as it was for my son who was on holiday and I was afraid of making the wrong decision. The following day I managed to get in touch with my son and he said he would like the upgrade, I emailed CNF and I got a reply at 9.30 pm on Sunday and it was delivered to me on Tuesday. Well… Read Full Review

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★★★★★

“110percent”

Written on: 01/05/2014 by KieranStevens390 (1 review written)

I urgently required a particular item listed on the website, but was concerned about the delivery time and had just missed the next day delivery time slot. A telephone call to CNFoutdoors was held in a queue and so I had to give up. Within 15 minutes my telephone rang and it was CNFoutdoors staff following up my contact. Within minutes of explaining my problem, details were exchanged and 'next day delivery, set up. The item was available within 24hrs. and was exactly as described and is now up… Read Full Review

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★★★★★

“Camelot Full Steel Permanent Gazebo”

Written on: 10/04/2014 by Paulloftus1 (2 reviews written)

Received this product May 2014 and used all summer and we were very impressed with the looks,price,sturdyness and quality of this product,as were friends and family.However when we removed canopy for winter storage we noticed some minor defects in the canopy and contacted CNF immediately who without quibble agreed to replace the canopy when 2014 stocks came in. This was done without fuss early April 2014 intime for the seasons alfresco drinking and partying season. Overall fantastic product and… Read Full Review

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★★★★★

“Update on the two camping chairs I reviewed in an earlier.”

Written on: 21/03/2014 by Keithsjennys (1 review written)

The two chairs I ordered arrived today, as promised by the boss of the company... An excellent result.. Just something to remember when dealing with them,, Send Emails,, dont try phoning... You will then get An almost immediate response.... PS... Very good prices.... Thanks.. Keith… Read Full Review

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★★★★★

“Excellent value, delivered quickly.”

Written on: 21/03/2014

Bought the Gelert Bliss 6 tent,was by far the best price, over £100 cheaper than Argos! So treated ourselves to the carpet also. Ordered online and found the website very easy to navigate. Would defiantly use CNF Outdoors again and also recommend to family who then ordered the Gelert Bliss 4. Very happy overall :)… Read Full Review

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★★★★★

“Great prices, happy with service, ”

Written on: 16/03/2014 by jontr79 (1 review written)

We've just purchased a tent with some accessories from CNF outdoor, was worried by the number of negative reviews but the saving of £75 was hard to resist, as we were in no hurry for the tent we went ahead and ordered on line. After a week of the order status being "picking" I did start to worry so sent an enquiry email from the website, the owner replied within 10mins stating that the order would be dispatched within the next 2 days. Sure enough we received the full order after 3 days, all… Read Full Review

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★★★★★

“At last a supplier who does as I asked.”

Written on: 09/03/2014 by Martin Patience (2 reviews written)

I ordered a truma electroboiler to be delivered on a specfic day as we are not always available to take delivery and CNF Outdoors obliged. I thank them for this, as it can be awkard trying to get a delivery redelivered. So from me FULL marks, and the best price I could find as well Many thanks I will use again… Read Full Review

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★★★★★

“Cracking Delivery Time !!!”

Written on: 07/03/2014 by katesdad (1 review written)

Ordered a tent from them on a Thursday afternoon, arrived the next morning via UK Mail Next Day delivery. Cost of postage ... nowt. I've read where some people have had trouble with delivery, either there's is an isolated experience or mine is. You decide ..... me, I'll be using them again !… Read Full Review

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★★★★★

“courier lost parcel”

Written on: 05/03/2014 by spursfandes (1 review written)

I have used CNF Outdoors to buy a 4 man Gelert Bliss tent. The courier lost the package and CNF have been superb throughout the whole situation. They had no Bliss 4's left so offered to replace my order with a Bliss 6 at no extra cost to me. Now the situation was not ideal buy CNF have been awesome they have kept me informed at every step and moved heaven and earth to get me the tent before i went on my camping trip. I could not ask for anymore from them and will always check thier site first… Read Full Review

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Neilwheel's Response to spursfandes's Review

Written on: 05/03/2014

Are you sure the courier lost it? Sounds like another excuse to me.

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Spursfandes's reply to Neilwheel's Comment

Written on: 05/03/2014

Yes i am sure i had a note from the courier company (UKMail). As i said CNF had no Bliss 4's left and shipped the upgrade overnight to ensure it was here in time for my trip. What more could you ask for?

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Neilwheel's reply to Spursfandes's Comment

Written on: 05/03/2014

To be given a refund when it has been promised and not have your emails ignored.
Best of luck with your tent.

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★★★★★

“fast precise good communications”

Written on: 30/01/2014

Exceellent service good communications Always ready to help advise quality sales thnks to the advisor very happy customers will b recommending to all… Read Full Review

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★★★★★

“Looking for quality best price on ebay CNF outdoors...”

Written on: 16/01/2014 by johngillis44 (1 review written)

HIGHLY RECOMEND CNF outdoors cheapest on the market quality products Communication excellent well packaged on arrival would deal with them a gain Due xmas new year holidays back log of orders a few days late but they apologised for delay dealt with him kept me well informed from start to finish tent is amazing so easy to pop up john Gillis (St Helens Merseyside)… Read Full Review

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★★★★★

“was unduly worried”

Written on: 03/10/2013 by surffreak (1 review written)

Ordered a reich caravan weight control then checked reviews and was worried it would not arrive. But it turned up the following day as expected. It was a little difficult to get them on the phone but when we contacted them they confirmed dispatch. The emails they sent ended up in my spam box. But over all very satisfied with the service. Item was the cheapest price I found on the web. Arrived well packaged. Via fedex… Read Full Review

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