CNF Outdoors Reviews - www.cnfoutdoors.co.uk

★★★☆☆
3.1 / 5
92
54% of users recommend this
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★★★★☆

“Stocked And Dispatched”

Written on: 28/10/2016 by 141Roche (1 review written)

I spent ages looking for a specific make of camping chair, to cater for my disability. I found it at CNF Outdoors at a reasonable price. Thank you for being such an invaluable resource. The reason I have dropped one star is because the delivery service used was based a fair distance from us and it was virtually impossible for me to pick it up within their opening hours after a failed delivery. After a brusque message from me, they tried again - luckily my husband was off sick for a few days and… Read Full Review

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★★★★☆

“Order delivered as promised ”

Written on: 22/10/2016 by Morrowbv256 (1 review written)

I ordered my Trigano Luna 390 awning from CNF on condition it would be delivered for my trip to France. I received a mail giving me the date it would be delivered. As we all do I the browsed the net and found some negative comments about CNF all I could do was to wait for my delivery. The day arrived and at 8 am in the morning there was a knock at the door my awning had arrived - exactly as promised. Well done CNF ! The awning itself is an inflatable one and first time out I was pleased… Read Full Review

Cnfoutdoors's Comment

Written on: 22/10/2016

Dear Customer
Thank you for the review. Trigano are a manufacturer and as such do not handle queries in the manner you describe as a general rule, however I am very happy that you were treated so well.
A small correction is that, in the event that a valve or, indeed, a pole is faulty, there is no need to return the entire awning. This is only done if there is an inherent manufacturers fault in the main body of the awning, such as poor stitching etc, and even in such cases a photo e-mailed to us is sufficient to replace a valve or two or poles etc. If the awning is delivered with a massive hole in the roof per say, then a photo in the first instance is required. From there we discuss with the relevant manufacturer and come up with an amicable solution - where the manufacturer actually collects the damaged item and sends a replacement.
Regards
CNF Outdoors

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★★★★☆

“Outdoor lifestyle”

Written on: 13/10/2016 by Gomez126 (1 review written)

I bought an awning very good price.Communication could have been a little. better but quick response when I emailed them . Fairly quick delivery very happy with goods… Read Full Review

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★★★★☆

“Leaking air from pole”

Written on: 13/10/2016 by Mirandah311 (1 review written)

The awning would be great if the black screw in valves was not leaking,ie pole 2had a cracked valve and leaking air all the time,i had to pump it up every 2 hrs , spoiled the hole weekend. … Read Full Review

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★★★★☆

“Received goods as expected”

Written on: 12/10/2016 by Brayan182 (1 review written)

I was worried about my order as there were some negative reviews RE:delivery but I received my order as expected with no problems… Read Full Review

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★★★★☆

“Positive!!”

Written on: 11/10/2016 by Nicholsonln74 (1 review written)

After reading many negative reviews I was worried as no communication following my order acceptance so started chasing.......... Communication via email was always responded to promptly and assured my awning would be sent directly from France from suppliers to my home address which it did. I pushed for tracking details which I received and my product arrived 2 days before going away as promised. The awning has been tried and tested now and very happy with the product and saved money too by… Read Full Review

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★★★★☆

“Very pleased”

Written on: 08/10/2016 by Phoenixash1986 (1 review written)

Ordered my bike from here and got instant confirmation of order and went directly to processing came in 10 days only slight criticism is the shipping email not having tracking information to track item with yodel other than that good communication from them… Read Full Review

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★★★★☆

“Very Happy Customer”

Written on: 03/10/2016 by Carolinan119 (1 review written)

I was looking to buy a bike as a birthday present... and came across CNF Outdoors. The prices caught my eye - noticeably cheaper than other places. I don't know a lot about bikes, but I looked at a few different ones, found enough choice, and detailed descriptions to help me decide. I found a bike that sounded perfect for the recipient, and was more than happy with the price. The bike was delivered just over 3 weeks later (the delivery guy was great - I'd missed him, and he came back within… Read Full Review

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★★★★☆

“Keeping informed”

Written on: 20/09/2016 by tuCarver1983 (1 review written)

Your telephone manner inspired confidence, you let me know you the order was received, there was alongside delay where I had to phone re the order to be told a stock take had held things up. It would have been better to email me to this effect rather than allow me to bacons cocerned whether the order would arri ve on time. It did just I fitted it the day before leaving for a rally. … Read Full Review

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★★★★☆

“Item as deccribed cheapest on the web”

Written on: 18/09/2016

Would have given 5 stars if delivery had been quicker ordered on 26/8/19 delivered on 9/9/16 for an item that was in stock? If i had have known it would take so long to deliver i would have gone elswere… Read Full Review

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★★★★☆

“Product of great quality”

Written on: 11/09/2016 by 212Finn (1 review written)

Fantastic quality product however, it did take a full, seven working days to deliver the item… Read Full Review

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★★★★☆

“Rocking chairs”

Written on: 09/09/2016 by inglis1947 (1 review written)

I am very happy with my purchase and they are just what I wanted will be great in garden or when we go in caravan had tried them at a friends and just had to have them myself .they are very sturdy and well made and gold up well… Read Full Review

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★★★★☆

“Roof Tray Bag”

Written on: 06/09/2016

Service online quick and efficient arrived at time mentioned Value for money over a roof box it is water proof just make sure you close the zips fully Leaked a little in (a few drops inside) 70mph winds and torrential rain… Read Full Review

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★★★★☆

“New awning annexe”

Written on: 01/09/2016

I was really happy with my shopping experience and only failed to give five stars as the review because there was a slight issue with the order delivery. But I must stress this was not the fault of CNF but the company where the annexe was coming from this wouldn't stop me from ordering with them again as the staff were really friendly and helpful would definitely order with them again and have already recommended them to friends… Read Full Review

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★★★★☆

“Perfect for me”

Written on: 01/09/2016

This bike is just what I needed. It took me and my husband about 30 min's to get completely sorted out and I use it daily to and from work. It's a good height for me but as I have quite short arms the handle bars are a bit far away so i feel as though I'm reaching a bit. We did have to go and buy two nut's as we were short them but that was no big deal. The Basket dose bounce around a lot and I'm thinking to tie it down but that's very minor. The breaks are responsive and I can stop on a dime… Read Full Review

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★★★★☆

“Surprised it came, but it did and on time!”

Written on: 30/08/2016 by 915davidg (1 review written)

After i purchased the item I got acknowledgement of receipt and all appeared well. After a few days I hadn't received a dispatch email so I tried to get in contact. There was never an answer from the number on the website and after several messages left, I looked back online to come across a lot of negative reviews. After this I thought the item wasn't going to turn up due to further problems trying to get in contact. However after 5 days (as stated) my item arrived well packaged and on time… Read Full Review

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★★★★☆

“Alko Shockabsorbers”

Written on: 07/08/2016 by 360Noonan (1 review written)

A great value purchase -best price around .Delivery time a little slow though. Can't wait to fit and try out ! Thanks… Read Full Review

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★★★★☆

“Gazebo purchase”

Written on: 03/08/2016 by xhChase177 (1 review written)

I ordered a gazebo. I didn't receive an email confirmation which worried me but I emailed my telephone number and was contacted immediately. My goods arrived a few days late after a mix up with the delivery date but I did receive an apology. I am very pleased with the gazebo and have no complaints about the service I received… Read Full Review

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★★★★☆

“Very pleased with the product. Gazebo is very sturdy...”

Written on: 27/07/2016 by aaLove268 (1 review written)

Very pleased with the product. Gazebo is very sturdy and was easy to erect. Instructions however were in very small print which was hard to read.Delivery was on time. I would recommend this product many gazebos on the market may look more elegant but often are flimsy and would not stand up to strong winds.The roof is pvc cited and waterproof many are not… Read Full Review

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★★★★☆

“Good”

Written on: 27/07/2016 by Boyd24 (1 review written)

I was very pleased with how fast the bikes actually arrived and that they where already built in the box but the only downfall is there are no actual instructions for folding or unfolding the bike… Read Full Review

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