CNF Outdoors Reviews - www.cnfoutdoors.co.uk

★★★☆☆
3.1 / 5
458
53.5% of users recommend this
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★★☆☆☆

“Bad comms. Ignored all emails and phone calls”

Written on: 17/06/2016 by EdenMcAllister (1 review written)

Cheap but that's because there is no service when things don't go to plan… Read Full Review

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★★★★★

“Really good”

Written on: 17/06/2016 by msLloyd161 (1 review written)

It took us a bit to put up ,in the end looked good we had to buy two extra pieces for the top of the awning . The rain lodged in the roof and brought it down… Read Full Review

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★★★★★

“Good”

Written on: 15/06/2016 by 51Kincaid (1 review written)

Very pleased goes great in boat… Read Full Review

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★★★★★

“New inflatable canoe”

Written on: 15/06/2016 by StacyPhillips1946 (1 review written)

I was shopping around for the sevylor adventure plus canoe that I wanted to buy and I found it here for the cheapest price on-line and no delivery charge. I was kept informed by frequent emails and the canoe and pump were delivered early on the promised day of delivery by courier. Thank you CNF for such prompt service and delivery. I have only tried the canoe once on the canal, but it works perfectly and I am really impressed by the quality and versatility that this type of canoe brings… Read Full Review

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★★★★☆

“Mocha 3x3mtr Gazebo”

Written on: 13/06/2016 by MrPTierney (1 review written)

Really well packaged and very easy to put together by one person.Instructions could be a bit better with better print quality and more detail about the bolts although items was well numbered.Disapointed about the curtains being on the inside of frame as picture shows them outside so this caused my curtain to tear and being inside the frame because of a manufacturing change spoils the overall look that was expecting when purchasing this item.Good solid frame that can be bolted down or use spikes… Read Full Review

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★★★☆☆

“Good price slow delivery”

Written on: 13/06/2016 by gman121 (1 review written)

Price good , functional website, but just a bit lacking in communication from them. they do say a week delivery, and it did arrive in a week. but after reading a bad review online I decided to check the deliver time, it was difficult to get good info. so yes I might buy from them again as the price was good. but I sure wont be in a hurry for delivery or expect much comunication. I think they struggle to keep up, they are genuine just not great… Read Full Review

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★★★★☆

“Big Ears not LIstening”

Written on: 13/06/2016 by John241964 (1 review written)

Your prices are the best around but your customer service could be improved. I sent several emails inquiring of delivery time and didn't get a reply to any of them. In the end it arrived very promptly but I would have liked a reply to my email… Read Full Review

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★★★★★

“good experience from beginning to end”

Written on: 13/06/2016 by 419O'Keefe (1 review written)

The items I ordered I needed quite quickly, and as I did not have a delivery date but I did have a contact e-mail address I e-mailed for a delivery date. To be quite honest I did not expect a reply, but within a very short space of time I got one telling me my expected delivery date. My goods were very well packed and just as described, so I am one very satisfied customer. I would certainly recommend to anybody. It is quite unusual to be able to contact a firm with any queries, and to receive… Read Full Review

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★★☆☆☆

“CADEC Safari chef 2”

Written on: 13/06/2016 by Alexzandert373 (1 review written)

I purchased a CADEC Safari chef 2 from CNF. I then enquired how I could use it from my gas supply on my camper van and what adaptor/connector l required to connect the gas supply to the valve underneath the chef 2. I was advised that l needed a brass tail piece which l subsequently purchased from CNF. When l received this tail piece I found that it did not fit the valve under the chef 2. I then made two further enquirers to CNF seeking advise and have received no response… Read Full Review

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★★★★★

“Ecospace Gazebo ”

Written on: 12/06/2016 by Axel27 (1 review written)

The product quality is great, the instructions lack detail especially when fitting the spider for the roof, each of the central legs on the small spider alternate in length ensure the long poles go on the long legs and the short poles on the short legs to ensure correct fitting on the first attempt. … Read Full Review

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★★★★★

“It works for me”

Written on: 11/06/2016

Am very pleased with this gazebo went up easy stays up no problem. Rain proof and large enough for my garden. It works for me… Read Full Review

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★★★★★

“Great product and customer service”

Written on: 10/06/2016 by Tiger1952 (1 review written)

I recently bought the Gendale Venice Gazebo. Once it had been put up I noticed a small rip in the fabric of the canopy so i contacted CNF outdoor to see what they could do. They sent me a new one the next day! Very pleased with the product… Read Full Review

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★☆☆☆☆

“I would like you to return my text regards to the...”

Written on: 10/06/2016 by Christian168 (1 review written)

I would like you to return my text regards to the return of canopy and refund my £52 please… Read Full Review

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★★★★☆

“outdoor garden gazebo”

Written on: 10/06/2016

Pleased with gazebo strong and sturdy and fairly easy to assemble. Was a tiny hole in the roof part when assembled but hopefully it wont be a problem. Still awaiting ptrotective spray with hasn't arrived yet but had email to say it will be sent when back in stock. Also be careful next day delivery means dispatched next day not delivered . Chose next day delivered was with us about 3 days later still a good service though and was easy to track… Read Full Review

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★☆☆☆☆

“T25 blinds that don't fit”

Written on: 09/06/2016 by WendyRankin162 (1 review written)

Purchased blinds, 2 of the six blinds in the pack were identical (instead of opposites) so didn't fit the back right hand side window properly. I contacted the company, they said all the packs in the depot had the same problem, they would get back to me. After numerous calls and emails I am not getting any response from the company. The only contact they have made with me is this link to ask me to rate them!!!!!… Read Full Review

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★☆☆☆☆

“I ordered an item for my camper van with next day...”

Written on: 07/06/2016 by nevgil (1 review written)

I ordered an item for my camper van with next day delivery and two weeks later it still hasn't come. I phoned CNF Outdoors which seems to be just some bloke who has a residential address in Keyworth. He is very rude and aggressive. Obviously this an outfit and I just thank god I didn't lose too much money!… Read Full Review

Cnfoutdoors's Response to nevgil's Review

Written on: 08/06/2016

You are obviously very good at avoiding the truth. Your order had not been despatched by our supplier as I found out after your incessant childish calls threatening me. You were refunded immediately and made a nuisance of yourself to the point where we had to hang up on you and block you. You are a pest and a trouble maker. Learn to tell the truth.

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★★★★★

“Quick efficient value ”

Written on: 06/06/2016

We ordered an inflatable Sea Kayak from CNF outdoors having found it to be the most competitively priced for the quality kayak we wanted. It was for our sons 12th birthday gift so cost and quality of the product was important to us. Delivery was quick and hassle free and the product lives up to expectation. We had to purchase paddles as well and ended up buying a second set of paddles as an after thought but that was personal choice. I'm thrilled and would use CNF outdoors again… Read Full Review

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★★★★★

“Excellent Customer service”

Written on: 06/06/2016 by Chrismacey (1 review written)

I bought a Sevylor Adventure plus inflatable canoe, delivery was a couple of days, certainly faster than I expected. Unfortunately there was a leak in the canoe so I contacted the person I dealt with at CNF to arrange a replacement, communication was excellent and a few days later a courier has picked up the old canoe and delivered a new one. I would thoroughly recommend CNF to family and friends, Customer service like this is rare these days. I would also suggest that if you have any… Read Full Review

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★★☆☆☆

“Chiminea”

Written on: 06/06/2016 by KelseyMeadows463 (1 review written)

Disapointing service - ordered item that said was in stock but it took a week, and only then when I contacted them to be advised the item was in fact not available. An alternative was offered and received but was not as described but apparently that was a risk I took in accepting the alternative and as such I was unable to return it without incurring large expense so I had no choice but to keep it, meaning I had spent over £100 on an item I didn't actually want. I also advised them the item… Read Full Review

Cnfoutdoors's Comment

Written on: 06/06/2016

Dear Customer
you were offered the chance to cancel the transaction and take a full refund over the phone which you declined as you wanted the item for a present. Gardeco ship all the Chimeneas directly on our behalf due to the fragility of the product. You asked what alternative was available which we advised - even offering to e-mail an image of the item you eventually decided on and which we delivered to you. You opened the item and it was not to your staisfaction and did ask for a refund which we advised you would need to return in the same condition at your expense as we had fulfilled our side of the contract. A week later you then called us to advise the lid was cracked/broken which we replaced free of charge. I think you are taking the mick by posting such a negative review and would urge you in future to tell the whole truth.

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★★☆☆☆

“Royal Camping Chairs”

Written on: 04/06/2016 by dfgsfgsfg (1 review written)

The delivery was a little slow with the site suggesting stock yet nearly two weeks from order to delivery. The disappointing think was that the chairs appeared to be seconds with marks on the fabric and what appears to be a grinding mark on one of the legs. As we were camping the Friday they arrived we decided to use them as overtime we will probably scuff them but we were disappointed… Read Full Review

Cnfoutdoors's Response to dfgsfgsfg's Review

Written on: 06/06/2016

Hi if you did not bother to contact us and advise us that the chairs were damaged then they could not have been damaged as you state. If I recieved a damaged order I would certainly call for an exchange, however now that you have publicly stated that you have used the chairs then we cannot take them back. We also ONLY sell brand new out the box products and never any seconds.

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