CNF Outdoors Reviews - www.cnfoutdoors.co.uk

★★★☆☆
3.0 / 5
373
49.6% of users recommend this
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★★★★★

“Surprising find!”

Written on: 16/04/2016

Internet search brought me to the site which gave the best price. Never heard of the company but had the product I wanted at the cheapest price by about £10. I needed a replacement for my previous Cadac as we appear to have lost it in our house move, doh! Ordering was quick and easy, notifications of where things were in the process were good. My only criticism is that you don't know who's delivering and there is no tracking, facility which would be helpful. Would recommend and would use… Read Full Review

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★★★★☆

“Best price I could get”

Written on: 15/04/2016 by Castillohv452 (1 review written)

Allowing that it was Easter they were still a bit slow in delivery, having said that I could not find a better price. The chairs are great quality and very comfortable also very light weight… Read Full Review

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★★★★☆

“Camp tech arwning”

Written on: 15/04/2016 by Deegan339 (1 review written)

A little slow for response to update but once contact made excellent service… Read Full Review

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★★★★★

“al ko 1300 aks ratchet hand wheel”

Written on: 15/04/2016 by ewCantrell404 (1 review written)

was having difficulty obtaining one of these little suckers, and CNF came up with the goods - at the right price... thanks ..will use again… Read Full Review

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★★★☆☆

“Bits broken and missing”

Written on: 15/04/2016 by hpShort149 (1 review written)

Had to abandon the building of the gazebo as too many parts damaged and missing. Not a great start but we will see how the company replace and supply the parts… Read Full Review

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★★★★★

“excellent”

Written on: 13/04/2016 by kristapassmore (1 review written)

brilliant company. kept me updated throughout the whole process, advised there may be a delay but it arrived in good time. delivery driver even delivered to my place of work when no one was in at the home address. would definately recommend using this company. … Read Full Review

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★☆☆☆☆

“Ordered a next day delivery item that never turned up”

Written on: 12/04/2016

Terrible seller!!!, very poor customer service. I have ordered a gazebo from this seller that never turned up. I tried to contact them however the phone goes straight to an answer machine so I never could actually speak to anyone! I sent several emails until I finally decided to cancel my order... then I received an email promising that my goods were dispatched on a next day delivery by TNT, of course that never happened. After, I received another email and a voicemail saying it was a… Read Full Review

Cnfoutdoors's Comment

Written on: 14/04/2016

Dear Customer
Our telephone lines are extremely busy at this time of year.Fact is we have been experiencing severe issues with TNT delivering on time, even though we pay them for next day delivery (hence us no longer offering a next day service on the Gazebos anymore). I can only apologise that you experienced late delivery due to TNT and a backlog due to Easter.

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★☆☆☆☆

“undelivered goods and no contact”

Written on: 12/04/2016 by swh3 (1 review written)

I ordered and paid for my goods 9 days ago, nothing has arrived, 2 emails to cnf ignored, so I telephoned, was promised goods after 3 days, still not arrived, spoke to them again, more excusesblaming suppliers. Fact is they should not be taking the money if they can not deliver within a reasonable time, be very wary of CNF-… Read Full Review

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★★★★☆

“Happy Customer ”

Written on: 11/04/2016 by Julieg286 (1 review written)

Gazebo has good a good quality frame, roof and curtains. Slight issue with the delivery but that was the carrier not the goods and CNF made sure that as a customer we were looked after. Nice to find a quality product at a reasonable price. Well Done from a happy customer… Read Full Review

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★☆☆☆☆

“AL-KO Wheel carrier ”

Written on: 11/04/2016 by NathenRasmussen411 (1 review written)

CNF Outdoor are very bad at replying to emails and telephone calls so when trying to find out where your goods are they never reply to your calls or even mails . So I would not touch this company again with a barge pole… Read Full Review

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★★★★★

“Fast delivery, good comms and great product ”

Written on: 10/04/2016 by Dowlingmo168 (1 review written)

Ordered a bike from them - got a great price on it. The comms (emails etc) was great and the delivery quick as well. Very pleased with the product, service and price. Recommended… Read Full Review

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★★★★★

“Ordered camp tech 360 Arwning”

Written on: 09/04/2016 by KTL65 (1 review written)

Ordered 29th received the 8th April even though no updates on site fast response via text great service… Read Full Review

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★☆☆☆☆

“Extremely poor service”

Written on: 09/04/2016 by Proudas (1 review written)

I ordered a 29l aqua roll, a bit tricky to find as I need a small one. The money was deducted from my account immediately but 4 weeks later I had heard nothing from the company. I emailed them through the website and directly and received no reply. I phoned them twice and left voicemails, still no reply. I was starting to think it was a bogus company. Two weeks later - 6 weeks after the order - a huge 40l aqua roll is delivered in a beat up taped up box. We contacted CNF immediately who replied… Read Full Review

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★★★★☆

“Order received when expected”

Written on: 08/04/2016 by wunny (1 review written)

I ordered some Alko Blue shock absorbers and there was a bit of delay in receiving them, but after an on line chat to see what was happening, I was told that there had been a run on that product, I know that to be true, via an on line forum that I use. Anyway, I was informed that they were due in in the next day or so, and as soon as the Easter delivery shut down was over they arrived at my door. Overall, I'm pleased with my purchase, but it would have been better if I was informed that there… Read Full Review

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★★★★☆

“Shock Absorbers”

Written on: 08/04/2016 by 268Dolan (1 review written)

I have not had time to fit them yet, but first class service from your Company. I would recomend you to others. Thank you… Read Full Review

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★★★★☆

“A little disappointed in time taken to arrive, as...”

Written on: 08/04/2016 by Love1994 (1 review written)

A little disappointed in time taken to arrive, as followed order history and was in picking for days. it was bank holiday at the end of the week I ordered, so taking those days into account it still did arrive within the 7 days stated. Thank you… Read Full Review

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★☆☆☆☆

“Needs to work hard on customer service.”

Written on: 07/04/2016 by AryannaDowney (1 review written)

I contacted them to see when my awning would arrive. Was told I should already have it as the order had been placed with the supplier. Don't they check? I tried several times to contact them again as the day wore on. In the end I contacted the supplier who said they'd been over run with orders but promised me next day delivery. I'd already spent two days home waiting for delivery. Third day & I was now getting fed up. No info from CNF Outdoors. Went to supplier again who got hold of the… Read Full Review

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★★★★☆

“Cadac BBQ Purchase”

Written on: 04/04/2016 by Keenan64 (1 review written)

I ordered a Cadac bbq with a next day delivery. It was a great price and they even gave me a £10 discount when I came to pay, not exactly sure why but it was an even better deal than I thought!! Unfortunately the next day came and my Cadac BBQ did not arrive. I phoned CNF to enquire why and it was explained that during transit the pallet was damaged and returned to Cadac. They apologised and told me I would receive my delivery in 2 days. At this point I thought I was being spun a line but as… Read Full Review

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★★★☆☆

“Summit Bike Tow Bar”

Written on: 04/04/2016 by LornaWhite4 (1 review written)

I ordered a tow bar bike rack after lots of googling and searching. The one however that arrived didn't match pictures of the one I believed to have ordered. I emailed over my concerns and pictures of what I had expected and I heard nothing! Had I know it was the item I received I wouldn't have actually ordered from yourselves as this style was available at various other places a lot cheaper and it was the alternate design I wanted. We needed to use the rack so after hearing nothing back I felt… Read Full Review

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★★★★★

“First class service will use again have told friends I...”

Written on: 04/04/2016 by 105Dickinson (1 review written)

First class service will use again have told friends I was delighted with service… Read Full Review

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