CNF Outdoors Reviews - www.cnfoutdoors.co.uk

★★★☆☆
3.0 / 5
413
51.6% of users recommend this
  • Customer Service

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  • Value For Money

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★★★★★

“My husband is very happy with this purchase ”

Written on: 16/05/2016 by Cwalsh13 (1 review written)

Very good service from ordering to delivery. Hubby very happy with cool box in his wagon… Read Full Review

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★★★★★

“Excellent service from CNF outdoors”

Written on: 16/05/2016 by Rylan441 (1 review written)

The website was easy to use it found what I needed and the buying process was very easy. I am delighted with my purchase. The delivery was prompt. Excellent process and thanks.The gazebo cover is of excellent quality and it looks really good in our garden. We have received good comments off our neighbours on the colour and quality. We buy a new cover every two years for our gazebo and this is the best yet… Read Full Review

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★★★★★

“New roof for our gazebo”

Written on: 15/05/2016 by Higgins449 (1 review written)

Everyone very polite and helpful goods arrived when expected, and so far live up to expectations. Have recommended to various people hope they use your company… Read Full Review

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★★★★★

“Great personal service”

Written on: 14/05/2016 by L0v3all (1 review written)

A great awning. Had to wait for new stock, roughly 4 weeks from order, but informed all the way through. Only hiccup was changing the delivery address and not knowing where it was going to be delivered to. Great service Thank you… Read Full Review

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★★★★★

“ Polycarbonate Roofed Gazebo 4m x3m ”

Written on: 14/05/2016 by PaulAGoddard (1 review written)

Gazebo arrived well packed and all aluminium parts foam protected and labelled for identification, build was fairly straight-forward though instructions could be better wither larger pictorials and screw type details. Main roof pressing was not well formed which meant that top corner roof sheets didn't slide in easily. Small philips screws for glazing bars did not fit well but that said the overall quality and look of the finished item is excellent and I am well pleased with it. Would… Read Full Review

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★★★★☆

“good quick service”

Written on: 11/05/2016 by Adrieng267 (1 review written)

very easy to order and quick service, the courier was not the best i have ever dealt with in terms of not leaving a note to as which neighbor he left the package with but it was delivered on time and in good condition… Read Full Review

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★★★★★

“Good quality product”

Written on: 11/05/2016 by Walker370 (1 review written)

Excellent prompt customer service when I asked about delivery. The product arrived in good time & was packaged appropriately. It's exactly what I was looking for & im looking forward to trying it out soon. I liked the little slip of paper recommending how to use it for the first time. Very useful. Thank you very much… Read Full Review

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★★★☆☆

“Eventually got the item!”

Written on: 10/05/2016

The item was exactly what I wanted & it was "In Stock" when I placed the order. 2 weeks later it still hadn't been dispatched. It arrived a few days later. I think the "In Stock" label is very misleading. Very poor service & I wouldn't use again. Customer service didn't advise that there would be a delay… Read Full Review

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★★★☆☆

“Item not yet received!!!!”

Written on: 09/05/2016 by Robertson466 (1 review written)

Unfortunately I cannot yet give a full review as I have still not received my order. I have chased this up online and by phone and had been promised delivery by yesterday but still nothing. So at this point you can understand that I am not entirely satisfied with the service. When I made the phone call the person I spoke to was very pleasant and apologetic but that doesn't make up for the fact that I have been charged and not had the goods… Read Full Review

Cnfoutdoors's Comment

Written on: 09/05/2016

Dear Mr or Mrs Robertson
I am sorry that your order has not arrived as yet. The review request is only generated a week after we have changed the status to shipped on any order. Please can you urgently contact us Monday to Friday 9am -5pm and I will resolve this issue for you.
Regards
Grant

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Cnfoutdoors's Comment

Written on: 09/05/2016

Hi
We have not heard from you nor received any any e-mails and cannot assist until you make contact with us.
Regards

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★★★★★

“Great Customer Service”

Written on: 09/05/2016

Great product at a fantastic price and when the one that we ordered turned out to be discontinued by the manufacturer, I had a call from a friend, apologetic and pro-active member of staff with a solution. Well done CFN Outdoors - other businesses could learn a lot from you… Read Full Review

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★★★★★

“wide choice of products you would probably find the...”

Written on: 09/05/2016 by Kamarif7 (1 review written)

I was having trouble with my caravan awning but after trawling through the available sites I could not find the awning I required, until I logged on to CNF out doors and lo and behold the one I required was available at the right price, the delivery was very prompt and the goods were not damaged. Altogether a good service would recommend to a friend. People on the camp sites we visit are always asking for recommendationso sure I will pass this one on… Read Full Review

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★★★★★

“Delivered in 3 days”

Written on: 08/05/2016 by Donavan337 (1 review written)

Most pleased with my order. Would recommend to any one… Read Full Review

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★★★★☆

“Permanent gazebo”

Written on: 07/05/2016 by Doortodoor1 (1 review written)

Ordered this product after reading all the reviews and have to say now that it's fully erected it looks fabulous and we love it .The only reason that I have not given it five stars is because the instructions that cone with it are really poor .Sone of the parts are not even mentioned and many steps are missed during the assembley which if they had been made clearer would have saved qyuite a few hours whilst erecting it so Please can you give customers more detailed instructions and then it… Read Full Review

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★★★★★

“Delighted with product and service”

Written on: 07/05/2016 by 330Marsh (1 review written)

Ordered my awning Sunday evening and we had it up and in use by Friday morning having received it on the Wednesday. My order was acknowledged immediately and I was kepted updated by email on its tracking. I used Web chat once (email response requested by me) and received an immediate response. The Awning is great. I love the fact the poles are numbered. It's very similar the the leading brand by a 1/4 od the price. No leaks. No flapping. No complaints at all… Read Full Review

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★☆☆☆☆

“I will never buy anything through CNF Outdoor”

Written on: 06/05/2016 by Bruce1968 (1 review written)

I will never buy anything through CNF Outdoor again. The worst customer service I have ever received. Extremely disappointed. I bought a gazebo which was missing pieces and took ages to get my money back. Very bad… Read Full Review

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★★★☆☆

“Good product, very slow delivery ”

Written on: 06/05/2016

I had ordered a knife from CNF, the cost and build of the knife were very good but I ended up waiting well over two weeks before it was delivered and this was only because I phoned the store. I had tried to contact them a number of times with no success… Read Full Review

Cnfoutdoors's Comment

Written on: 06/05/2016

Dear customer, we are sorry that you struggled to contact us and the delay in recieving your knoves. The delay as explained was due to delays from our supplier.

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★★★★★

“Really good product and service ”

Written on: 04/05/2016 by 306CantuItalian (1 review written)

Like everything about the transaction will use conf outdoor again… Read Full Review

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★★★★★

“Service excellance”

Written on: 04/05/2016 by KaleyFlores (1 review written)

Can't recommend too highly, super service, good comms, will use again… Read Full Review

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★★★★★

“Excellent service”

Written on: 04/05/2016 by 199Lucas (1 review written)

Excellent service, garden swing arrived earlier than expected which was a plus. Only problem being I cannot find on your site a cover to protect the swing itself but overall a successful purchase. Would definitely recommend to friends and family… Read Full Review

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★★★★★

“Replacement pump”

Written on: 03/05/2016 by Fry394 (1 review written)

Good price on replacement Sureflow pump, will use CNF again… Read Full Review

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