CNF Outdoors Reviews - www.cnfoutdoors.co.uk

★★★☆☆
3.1 / 5
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★★★★★

“My fishing jacket”

Written on: 03/10/2016 by Trampaslouie (1 review written)

Bought the jacket for my not so warm trout fishing excursions. Fitted true to size with enough pockets for any fishermans needs. Good soft feel to the jacket and would recommend to anyone , dog walking ,country pursuits or whatever. Keen price compared to Amazon and any other retailers… Read Full Review

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★★★★★

“Triango air awning ”

Written on: 29/09/2016 by AndresWeaver (1 review written)

He is brilliant he kept me up to date with all aspects of my delivery of the triango air awning 390 I put it up this morning I put it up in less than 10 minutes thankyou… Read Full Review

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★★★★★

“Caravan awning”

Written on: 29/09/2016 by Keenanq81 (1 review written)

We ordered an awning for our caravan which we received after ten days.We already owned a porch awning which had cost us £500 from a caravan store.We wanted a full sized blow up awning which cost us £400.Had I known about CNF in the first place I would have got my first one from them.When we out up the awning we thought there was some struts missing. No problems after two emails and a quick phone call they pointed out that the manufacturer stated if you wanted the extra three you had to… Read Full Review

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★★☆☆☆

“Took too long to arrive”

Written on: 26/09/2016 by dorsetcaravaner (1 review written)

This was ordered on the 15/08 and was hoping to use it on out trip to France starting 01/09. Unfortunately it did not arrive on time despite the efforts of the sales rep. who tried to get it to me before I left. I have only set it up but will try it out on our next trip away… Read Full Review

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★★☆☆☆

“Lack of Communication”

Written on: 23/09/2016 by 351Rasmussen (1 review written)

Ordering Process - Spot on Price - Spot on Product - Very good Communication - Rubbish There was a problem with the supplier to CNF so my purchase was delayed, I did not know about this so emailed and phoned CNF several times but had no response. It nearly got to the stage (after weeks of waiting) where I made a claim to get my money back! All of a sudden I received a communication explaining the supplier problems and that the parts were on the way. If this had happened when I initially called… Read Full Review

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★☆☆☆☆

“No Communication and no goods”

Written on: 21/09/2016 by davek220 (1 review written)

Decent website with a lot of information about how they were trustworthy (!) CNF debited my credit card and sent me an acknowledgement saying that the the order was being 'processed'. Nothing arrived and there was no further communication. The phone line was on permanent voice mail. In the end I had to get a credit via my card issuer and buy elsewhere. Avoid at all costs!… Read Full Review

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★☆☆☆☆

“Is there anyone there?”

Written on: 21/09/2016 by yeWhite271 (1 review written)

Goods arrived however substituted pink for blue sleeping bag. Normal procedure would be to be contacted to ask if this was suitable but not from CNF. It was not suitable and have tried for over a month by E,Mail and phone to arrange return however no answer. Think I am stuck with PINK… Read Full Review

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★★★★☆

“Keeping informed”

Written on: 20/09/2016 by tuCarver1983 (1 review written)

Your telephone manner inspired confidence, you let me know you the order was received, there was alongside delay where I had to phone re the order to be told a stock take had held things up. It would have been better to email me to this effect rather than allow me to bacons cocerned whether the order would arri ve on time. It did just I fitted it the day before leaving for a rally. … Read Full Review

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★☆☆☆☆

“No contact”

Written on: 19/09/2016 by Char23 (1 review written)

I order a wheel lock for my caravan 3 weeks ago still no wheel lock. Can't get hold of the company on the phone just a answer machine all the time, I have emailed this company as well. This is a dodgy company they have had my money for the lock. I will now be going to trading standards over this. STAY AWAY from this company I have had NO CONTACT CAN'T GET THEM ON PHONE/EMAIL … Read Full Review

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★★★★☆

“Item as deccribed cheapest on the web”

Written on: 18/09/2016

Would have given 5 stars if delivery had been quicker ordered on 26/8/19 delivered on 9/9/16 for an item that was in stock? If i had have known it would take so long to deliver i would have gone elswere… Read Full Review

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★★★★★

“Gazebo glendale”

Written on: 18/09/2016 by Gazebo-glendale (1 review written)

A bit of a slow start, however very helpful once we contacted cnf. Each time we contacted for advice we got a quick response. Our neighbour is now planning to order one after seeing ours up. It was also very easy to put up. The hardest part was trying to put the curtains on correctly. Theirs is nothing we dislike about the product… Read Full Review

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★★★★★

“fast and quality”

Written on: 18/09/2016 by Coxyn102 (1 review written)

web site was clear and easy to use, good quality item. two day delivery… Read Full Review

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★★☆☆☆

“incorrect goods and long delivery”

Written on: 17/09/2016 by zgO'Hara37 (1 review written)

The 1st tie down kit was the wrong one, but I am told that had been dispatched by camptect incorrect, I was also told that you did not want that back, when they came to deliver the correct one they would not leave unless I returned the original, lack of communication somewhere! With regard to figure of 8 it was very slow delivery, I was told originally that it was out of stock, if so why was it listed in your shop! secondly when I rang again after being on hold for 30 minutes listing to a… Read Full Review

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★☆☆☆☆

“Joken rear caravan light.”

Written on: 17/09/2016 by 475McCoy (1 review written)

This company is a joke, I ordered a Joken rear light for my caravan on the 13th/8/16 still waiting for it to arrive 15th/9/16 I have emailed the company on three occasions with no reply and as for phoning you are just left hanging on, I now fined the light I ordered has been marked as sold out!!. But I have not had a refund. … Read Full Review

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★★★★★

“Fantastic ladies bike”

Written on: 16/09/2016 by 392Stanton (1 review written)

Ordered this hybrid ladies bike and within 3. - 4 days it was here. It was loads cheaper than anywhere else I've seen just what I wanted. Now the hard work starts getting fit. I will defo recommend your company for fast service and keeping you informed via emails. One very satisfied customer.There is nothing I don't like about it it fits the purpose. Might of liked a few more gears but for the price I carnt grumble… Read Full Review

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★☆☆☆☆

“Poor product,poor service”

Written on: 15/09/2016 by BOBBYSOX (2 reviews written)

Ladies bicycle was delivered and was missing key components, tried to contact CNF on numerous occasions but have had no luck,will not be using this online company again… Read Full Review

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★☆☆☆☆

“Royal Washing line”

Written on: 13/09/2016 by Sartory (1 review written)

Do not ever order from this company. I ordered a washing line, it failed to arrive before I needed it so I cancelled my order 10 days after I had ordered. This is within the statutory 14 days time under consumer rights legislation that a customer can cancel an order and expect a full refund. Two hours later I received an email saying it had been shipped and it duly arrived the next day but was now redundant and surplus to requirement. This company does not answer phone calls or emails. I send a… Read Full Review

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★★★★★

“Quality and value”

Written on: 12/09/2016 by Tyshawnw45 (1 review written)

The mats are well made and come in a zipped storage bag. They are also excellent value compared to equivalent products from another well known VW spares and accessory supplier… Read Full Review

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★★★★☆

“Product of great quality”

Written on: 11/09/2016 by 212Finn (1 review written)

Fantastic quality product however, it did take a full, seven working days to deliver the item… Read Full Review

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★☆☆☆☆

“What a joke of a company!”

Written on: 11/09/2016 by PaisleyHale238 (1 review written)

DO NOT USE THIS COMPANY. Absolute joke from start to...well it's not even finished yet! Ordered on a Tuesday, a 4 man tent from this lot and requested next day delivery as it was needed for a last minute weekend camping trip. So obviously plenty of time to be delivered. It got to Thursday and still I had received nothing. Emailed this compnay to ask where the tent was but no response. So tried calling, no response despite waiting for 20 minutes of hold music. Safe to say the tent did not… Read Full Review

Cnfoutdoors's Comment

Written on: 11/09/2016

Dear customer
The joke is on you. Nowhere on the site does it offer a next day delivery service for your tent at all. In fact we do not even offer a next day service on any product unless we specifically state so in the description. Standard delivery days at 3-7 business days. Next time be sure of your facts.

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