CNF Outdoors Reviews - www.cnfoutdoors.co.uk

★★★☆☆
3.1 / 5
528
53.8% of users recommend this
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★★★★★

“Very happy with my new bike”

Written on: 22/08/2016 by Amare241 (1 review written)

I just ordered a muddyfox livewire bike from this site before to check the feedbacks, after I made the order I just had a look on the feedbacks and honestly I just got very scared and I already contactacted my bank in case the things runnig bad. But fortunately I received the new bike, is looking amazing, and it was very easy for me to ansamble it, it's running very well an smooth enough for the good price I've payd. Fast shipping like they say. I'm very happy but I'm so sorry to see a lot of… Read Full Review

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★★★★★

“Excellent service, fast delivery”

Written on: 20/08/2016 by McIntyre1957 (1 review written)

I would highly recommend ordering from CNF Outdoors. The process was fast and easy. They have very competitive prices. They were the cheapest for the product that I ordered. Very fast delivery. I received my parcel 2 days after ordering. 5* from me. Would definitely order from them again… Read Full Review

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★☆☆☆☆

“Insufficient customer service”

Written on: 15/08/2016 by JamarcusBartlett (1 review written)

I received a faulty product (an electric coolbox) and am struggling to secure a refund (as is my legal right). I have asked for the details on how to return the product and have been ignored… Read Full Review

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★★☆☆☆

“Never pick up the phone or respond to emails or post !”

Written on: 13/08/2016

Initially I was impressed with prompt and efficient delivery but one of the items was wrong. I called five times and always got the answerphone. I have emailed four or maybe even five times. I have even resorted to mail and have written to the company returning the item but three weeks later have yet to receive a call, any acknowledgement, email, explanation, refund or ANYTHING AT ALL !! Its great that you care about your customers enough to ask their opinion but if you don't communicate you… Read Full Review

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★★★☆☆

“Could be better”

Written on: 10/08/2016 by 32Dempsey (1 review written)

Ordered an awning on-line, which arrived as expected, well packaged and on time - perfect just what everyone wants. When I go to put the awning up for the first time, I discover it has a wheel arch cover supplied. Even better, until I discover there is no method of fitting it to the caravan. There are no suction pads or connecting strip for the skirt, nothing major can easily live without that. But send an E-mail to explain they are probably missing - why supply the part if it cannot be… Read Full Review

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★★★★★

“Camping chaiir”

Written on: 09/08/2016

I hardly ever write reviews, but I couldn't resist the invitation to write one, as it came from a self-confessed big-eared ginger-nut (my lovely brother is of the same persuasion). And so - the camping chair - what can I say? It fits my ample behind perfectly and doesn't make my derriere go numb after prolonged usage: the joys of inbuilt cushioning can not be overstated(!) Also, the arms of the chair are wide enough to prevent my arms slipping off when I've had one or two bevvies. That's pretty… Read Full Review

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★☆☆☆☆

“disgusting, ignorant! damaged goods!”

Written on: 08/08/2016 by angryfrustrated3 (1 review written)

avoid this company at all costs. I ordered muddy Fox bicycle for my daughter's birthday, it arrived damaged. After numerous emails, phone calls etc I am still ignored by this sham of a company. I have a heavily damaged bike still in my garage! No replacement! No refund and no response. Disgraceful!… Read Full Review

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★★★★★

“Very pleased with how quick my delivery was and...”

Written on: 07/08/2016 by Pollardpd113 (1 review written)

Very pleased with how quick my delivery was and quality of the awning… Read Full Review

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★★★★☆

“Alko Shockabsorbers”

Written on: 07/08/2016 by 360Noonan (1 review written)

A great value purchase -best price around .Delivery time a little slow though. Can't wait to fit and try out ! Thanks… Read Full Review

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★★★★★

“Heki 2 ròoflight”

Written on: 06/08/2016 by CailynJohnson251 (1 review written)

Very helpful, Delivery faster than expected. 5 star service… Read Full Review

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★★★★★

“service and product”

Written on: 06/08/2016 by Marlene383 (1 review written)

bike arrived on time (a little quicker than expected) everything as described my wife was thrilled with purchase would recommend with out hesitation and when kids need new i will use again… Read Full Review

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★☆☆☆☆

“Don't use it.. One man band ”

Written on: 04/08/2016 by Annables (1 review written)

I placed an order on Sunday evening for £200, qualifying for free delivery. I emailed straight away to say I needed the order by Thursday as I was going away.. Tuesday I spoke with the person I dealt with via chat live, he advices my order was sent by TNT and that I would receive it the next day (wed).. Nothing arrived! I rang no answer... I emailed ... I was told her would send me the tracking details... Never got.. Thursday am I rang the number to cancel the order.. No answer, I… Read Full Review

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★☆☆☆☆

“Self service bicycle!!!!”

Written on: 04/08/2016 by Linda1443 (1 review written)

Really sorry but when my bike was delivered I checked all parts. All were there but on trying to refit the front brake after putting front wheel on, realised this could not be done bu either me or my husband. In my frustration, I took bike and remaining parts to a local cycle shop. The chap informed me that there was no way I would have been able to comp,eye the fitting of my new bike as the break cable was broken...... As it would have been more inconvenience and cost to me I decided to ask… Read Full Review

Cnfoutdoors's Response to Linda1443's Review

Written on: 04/08/2016

Hi,
You have left a negative review on the basis of a decision that YOU made instead of contacting us to resolve the issue which we find extremely unfair especially since everything else you have rated us 5 star. In future if you recieve a faulty part you really do need to contact the retailer to resolve the issue.

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Cnfoutdoors's Response to Linda1443's Review

Written on: 05/08/2016

Hi,
How can you write a negative review based on your own decision not to CONTACT us because you could not be bothered to. If you had called or e-mailed us we would have sent you replacement parts for the damaged ones at no cost. You having to pay to have it repaired was your own making and unnecessary because it was less hassle to pack the bike up, load it in your car and take it to your local bike dealer. You have rated every other part of the purchase as 5 stars but given us 1 star overall due to YOUR OWN attitude. In future contact the retailer to sort out issues you have with products. We will not be held responsible for your expenses based on your own decision.

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★★★★★

“dont believe everything you read !”

Written on: 04/08/2016 by kayakman16 (1 review written)

ordered a kayak which was considerably cheaper than competitors even though it is branded. Had to follow up to find out when it would be arriving but did exactly as I was told. can't ask for anything more than that when you order from the internet !… Read Full Review

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★☆☆☆☆

“Do not order from this company”

Written on: 04/08/2016 by Hs123 (1 review written)

I ordered a ladies bicycle which is damaged. Seller is refusing a refund as he says it is used although all we did was put it together. Reviews for this company are shocking, unfortunately I didn't check them before buying. The communication is poor and the person on the end of the phone is rude and unhelpful… Read Full Review

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★★★★★

“Bike review”

Written on: 04/08/2016 by 280Watkins (1 review written)

I ordered a bike from this via the internet as it was the one wanted by an adult family member. Once I had placed my order, I then read a couple of the reviews which made me a little apprehensive, but all the blogs about bikes and bike delivery were positive. I sent a e-mail asking about a date for delivery response was immediate and from a named person so this was great. The bike arrived the same day. This was within a week of my original order being placed. Bike was easy to assemble and… Read Full Review

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★★★★☆

“Gazebo purchase”

Written on: 03/08/2016 by xhChase177 (1 review written)

I ordered a gazebo. I didn't receive an email confirmation which worried me but I emailed my telephone number and was contacted immediately. My goods arrived a few days late after a mix up with the delivery date but I did receive an apology. I am very pleased with the gazebo and have no complaints about the service I received… Read Full Review

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★☆☆☆☆

“Still Waiting for a refund”

Written on: 02/08/2016 by outdoorguy15 (1 review written)

Returned goods, no response to email, no answer on telephone number, no refund. You have been warned… Read Full Review

Cnfoutdoors's Response to outdoorguy15's Review

Written on: 02/08/2016

Hi, we would love to sort this out. Please let us have your order details and we will gladly resolve your issue.

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★★★★★

“Great Customer Service”

Written on: 01/08/2016 by BJHebb (1 review written)

Placed the order over the phone instead of just 'Clicking', the product knowledge was spot on, the price was the best in the country and the item was delivered in two days!! What else can you ask for??!!… Read Full Review

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★★★★★

“Avtex TV :- Avtex L188DR next day delivery ”

Written on: 31/07/2016 by Strat61 (1 review written)

Next day delivery on this Avtex Tv - this was delivered on time stated and packaged well - This TV has a brilliant picture and viewing from side just as good :- Recomment this TV & CNF Outdoors… Read Full Review

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