CNF Outdoors Reviews - www.cnfoutdoors.co.uk

★★★☆☆
3.1 / 5
422
52% of users recommend this
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★★★★☆

“Good product at a good price”

Written on: 17/06/2016 by Lainey417 (1 review written)

I ordered a garden swing seat. It arrived within three days, the price compared favourably with other retailers. The only downside is that the paint could have been better… Read Full Review

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★★☆☆☆

“Very dissapointing”

Written on: 17/06/2016 by JordonAdkins (1 review written)

I ordered 3 camping chairs which advised "in stock" on the website on the 23 May for a camping trip with my family on the 1st of June. I thought that with over a week there would be sufficient time for them to be delivered. No show for the camping trip so had to sit on the floor. Returned back from camping and phoned on 6th June to chase only to be told they would be delivered the next day. Unapologetic Austrailian on the phone advised that I should have checked the delivery details of 7-10… Read Full Review

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★★★☆☆

“Caravan Awning”

Written on: 17/06/2016 by IanJMcG (1 review written)

Good product - but the instructions are very poor. I asked seller for an awning that was easy to erect for a novice. First attempt - 2 hours - got nowhere - 1 diagram for instructions with text that was full of terminology that I had never heard of. With a bit of help from a friend got it done in another 2 hours. It took 3 bodies to erect. I am sure with more experience and practise it will get easier and quicker. Once up was very good and easier to get down… Read Full Review

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★★☆☆☆

“Disappointed with the service ce”

Written on: 17/06/2016 by Hicksmeister (1 review written)

Goods that were actually received were great howev r 1 item was missing. On contacting I was advised it should have been with delivery and will be chased up. Despite emailing 5 times I still have not had the missing item, been contacted at all. Had no replies to my emails or been refunded, I'm fed up with it . I will not be ordering anything from this company again . Having spent just under £500 Iyou think the customer service would have been better… Read Full Review

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★★☆☆☆

“Bad comms. Ignored all emails and phone calls”

Written on: 17/06/2016 by EdenMcAllister (1 review written)

Cheap but that's because there is no service when things don't go to plan… Read Full Review

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★★★★★

“Really good”

Written on: 17/06/2016 by msLloyd161 (1 review written)

It took us a bit to put up ,in the end looked good we had to buy two extra pieces for the top of the awning . The rain lodged in the roof and brought it down… Read Full Review

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★★★★★

“Good”

Written on: 15/06/2016 by 51Kincaid (1 review written)

Very pleased goes great in boat… Read Full Review

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★★★★★

“New inflatable canoe”

Written on: 15/06/2016 by StacyPhillips1946 (1 review written)

I was shopping around for the sevylor adventure plus canoe that I wanted to buy and I found it here for the cheapest price on-line and no delivery charge. I was kept informed by frequent emails and the canoe and pump were delivered early on the promised day of delivery by courier. Thank you CNF for such prompt service and delivery. I have only tried the canoe once on the canal, but it works perfectly and I am really impressed by the quality and versatility that this type of canoe brings… Read Full Review

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★★★★☆

“Mocha 3x3mtr Gazebo”

Written on: 13/06/2016 by MrPTierney (1 review written)

Really well packaged and very easy to put together by one person.Instructions could be a bit better with better print quality and more detail about the bolts although items was well numbered.Disapointed about the curtains being on the inside of frame as picture shows them outside so this caused my curtain to tear and being inside the frame because of a manufacturing change spoils the overall look that was expecting when purchasing this item.Good solid frame that can be bolted down or use spikes… Read Full Review

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★★★☆☆

“Good price slow delivery”

Written on: 13/06/2016 by gman121 (1 review written)

Price good , functional website, but just a bit lacking in communication from them. they do say a week delivery, and it did arrive in a week. but after reading a bad review online I decided to check the deliver time, it was difficult to get good info. so yes I might buy from them again as the price was good. but I sure wont be in a hurry for delivery or expect much comunication. I think they struggle to keep up, they are genuine just not great… Read Full Review

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★★★★☆

“Big Ears not LIstening”

Written on: 13/06/2016 by John241964 (1 review written)

Your prices are the best around but your customer service could be improved. I sent several emails inquiring of delivery time and didn't get a reply to any of them. In the end it arrived very promptly but I would have liked a reply to my email… Read Full Review

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★★★★★

“good experience from beginning to end”

Written on: 13/06/2016 by 419O'Keefe (1 review written)

The items I ordered I needed quite quickly, and as I did not have a delivery date but I did have a contact e-mail address I e-mailed for a delivery date. To be quite honest I did not expect a reply, but within a very short space of time I got one telling me my expected delivery date. My goods were very well packed and just as described, so I am one very satisfied customer. I would certainly recommend to anybody. It is quite unusual to be able to contact a firm with any queries, and to receive… Read Full Review

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★★☆☆☆

“CADEC Safari chef 2”

Written on: 13/06/2016 by Alexzandert373 (1 review written)

I purchased a CADEC Safari chef 2 from CNF. I then enquired how I could use it from my gas supply on my camper van and what adaptor/connector l required to connect the gas supply to the valve underneath the chef 2. I was advised that l needed a brass tail piece which l subsequently purchased from CNF. When l received this tail piece I found that it did not fit the valve under the chef 2. I then made two further enquirers to CNF seeking advise and have received no response… Read Full Review

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★★★★★

“Ecospace Gazebo ”

Written on: 12/06/2016 by Axel27 (1 review written)

The product quality is great, the instructions lack detail especially when fitting the spider for the roof, each of the central legs on the small spider alternate in length ensure the long poles go on the long legs and the short poles on the short legs to ensure correct fitting on the first attempt. … Read Full Review

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★★★★★

“It works for me”

Written on: 11/06/2016

Am very pleased with this gazebo went up easy stays up no problem. Rain proof and large enough for my garden. It works for me… Read Full Review

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★★★★★

“Great product and customer service”

Written on: 10/06/2016 by Tiger1952 (1 review written)

I recently bought the Gendale Venice Gazebo. Once it had been put up I noticed a small rip in the fabric of the canopy so i contacted CNF outdoor to see what they could do. They sent me a new one the next day! Very pleased with the product… Read Full Review

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★☆☆☆☆

“I would like you to return my text regards to the...”

Written on: 10/06/2016 by Christian168 (1 review written)

I would like you to return my text regards to the return of canopy and refund my £52 please… Read Full Review

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★★★★☆

“outdoor garden gazebo”

Written on: 10/06/2016

Pleased with gazebo strong and sturdy and fairly easy to assemble. Was a tiny hole in the roof part when assembled but hopefully it wont be a problem. Still awaiting ptrotective spray with hasn't arrived yet but had email to say it will be sent when back in stock. Also be careful next day delivery means dispatched next day not delivered . Chose next day delivered was with us about 3 days later still a good service though and was easy to track… Read Full Review

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★☆☆☆☆

“T25 blinds that don't fit”

Written on: 09/06/2016 by WendyRankin162 (1 review written)

Purchased blinds, 2 of the six blinds in the pack were identical (instead of opposites) so didn't fit the back right hand side window properly. I contacted the company, they said all the packs in the depot had the same problem, they would get back to me. After numerous calls and emails I am not getting any response from the company. The only contact they have made with me is this link to ask me to rate them!!!!!… Read Full Review

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★☆☆☆☆

“I ordered an item for my camper van with next day...”

Written on: 07/06/2016 by nevgil (1 review written)

I ordered an item for my camper van with next day delivery and two weeks later it still hasn't come. I phoned CNF Outdoors which seems to be just some bloke who has a residential address in Keyworth. He is very rude and aggressive. Obviously this an outfit and I just thank god I didn't lose too much money!… Read Full Review

Cnfoutdoors's Response to nevgil's Review

Written on: 08/06/2016

You are obviously very good at avoiding the truth. Your order had not been despatched by our supplier as I found out after your incessant childish calls threatening me. You were refunded immediately and made a nuisance of yourself to the point where we had to hang up on you and block you. You are a pest and a trouble maker. Learn to tell the truth.

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