CNF Outdoors Reviews - www.cnfoutdoors.co.uk

★★★☆☆
2.8 / 5
333
46.6% of users recommend this
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Latest Reviews

★★★★★

“Dukdalf Aspen Chairs”

Written on: 02/05/2016 by ComdocUk (1 review written)

Rung with my order of 2 Dukdalf Aspen chairs and I was informed they were in stock and I was given a delivery date and they arrived promptly on the date I was given, I also had a query and emailed the company who promptly answered my query to my satisfaction. I would recommend this company and use them again as the prices are very competitive on what they sell. The chairs that I purchased were the cheapest on the internet in the Uk. They also gave me free delivery on my order also… Read Full Review

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★★★★★

“Great Looking Gazibo Relativly Easy To Construct”

Written on: 02/05/2016

Just as it says in the title, great looking gazibo and relativly easy to construct, the instructions are a very basic guideline, if your good with a spanner then it's not to hard to fathom out. I recommend using your own 10mm spanner and screwdriver as the ones supplied are a bit naff. Instructions state to have at least two people, but it's not completely impossible with one at least for the roof sections. I did have parts missing which were delt with reasonably quickly. The U-Tube instruction… Read Full Review

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★★★★★

“Fast, brilliant communication. Quality service ”

Written on: 01/05/2016 by Dawsony238 (1 review written)

I really like the live chat option as it helped me quickly find what I was looking for and information that I needed. Also brilliant email communications speed. Quality products at excellent prices. Delivered quickly when expected. Also an original item I ordered wasn't available so was replaced with a better quality item Thank you… Read Full Review

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★★★★★

“Fantastic”

Written on: 29/04/2016 by Backo (1 review written)

I seen the product I wanted at the weekend. Being a woman I wanted it yesterday !!! I sent a e-mail asking how to buy it Now !!! As it was weekend I got a reply from the owner of the company who gave me advice of what to do, which I was very impressed with. That's not the end as it was now Sunday the owners of the company rang me and took my order from me personally. Now that's what I call a customer friendly company Service excellent Product excellent A big thank you from a very happy… Read Full Review

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★★★★☆

“Garden swing seat”

Written on: 29/04/2016 by 34Rasmussen (1 review written)

Overall this item is o/k. Only thing to be faulted is the scew fixings on the tie bars. these are flimsy and if you dont have atap and die set to rethread the nuts you will have great difficulty in getting the bolts to fit. the nuts are to thin for threading and this leads to the threads failiing to stand up to the bolts when tightning up said bolts (threads stripping)… Read Full Review

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★★★★★

“Pleasent shopping experience ”

Written on: 28/04/2016 by Maccapj (1 review written)

Spoke to an advisor regarding purchase of a Kamado Joe BBQ. Grant made the whole experience very simple and was very attentive to all the questions I asked. Will gladly shop again and would recommend to others. Top marks and thanks. It's not normal for me to leave reviews but in this case I am happy to spend the time… Read Full Review

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★★★★☆

“Had to wait a fair time for the phone to be answered...”

Written on: 28/04/2016 by Robweston (1 review written)

Had to wait a fair time for the phone to be answered when I needed to confirm I was ordering the correct bike carrier. The guy on the phone was very pleasant and helpful,the website said the item was available but he informed me it was out of stock and may not be available for two weeks.Blt annoying but still ordered the carrier. I was therefore very pleased when it arrived only three days later! Best price good service, well done. … Read Full Review

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★★★★★

“safari chef 2”

Written on: 26/04/2016 by ozzylamb (1 review written)

Great product and great price! Have had larger cadac's in past but now it's just the two of us camping this is all we need. Takes up a lot less space too… Read Full Review

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★★★★★

“Carton was dropped /damage to connecting plates by PDC”

Written on: 26/04/2016

I liked everything about it except that two of the connecting plates were bent over so I fixed them myself to save sending it back for a replacement Your phone was too busy and I tried to email with no success… Read Full Review

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★☆☆☆☆

“Avoid this company like the plague ”

Written on: 25/04/2016 by rjBeach434 (1 review written)

I ordered a cast iron chimenea from cnf outdoors and was sent an automatic message that said my order was being processed. After a week I'd heard nothing so decided to email to enquire when the delivery might be. No reply So about three days later I emailed again this time to cancel my order. And I received a message back in less than five minutes explaining that they order from the supplier and that there was a back log of orders waiting. I replied to this email with instruction for them to… Read Full Review

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★☆☆☆☆

“Avoid”

Written on: 23/04/2016 by nichg (1 review written)

Ordered a stock item, 1 week later chased delivery and then told it was being despatched next day. Emailed and phoned numerous occasions because it didn't turn up. 30 days from date of order no tap. Finally got email saying they were having delivery problems and would probably have to refund money. Asked for refund. no response. Eventually had to go through bank and ask for Charge back. They got my money back for me. He didn't return calls, avoid at all costs… Read Full Review

Cnfoutdoors's Response to nichg's Review

Written on: 24/04/2016

Your order was cancelled as per your request and a refund processed.

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Nichg's Response to nichg's Review

Written on: 24/04/2016

I got my money back by going to my bank and requesting Chargeback.
Goods ordered 12th March - you claim to have refunded me 24th April.(42days approx)
Consumer contracts regulations "If no time frame is agreed, the seller has 30days from the day after they receive the order to deliver your goods."
Why didn't you return my calls?
Why didn't you reply to my emails?
Why did you say the tap was being despatched the next day when you obviously didn't have the stock. I have copies of all emails and phone records and a statement from my bank indicating my refund was chargeback.

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★★★★★

“excellent speedy service”

Written on: 23/04/2016 by pbissett (1 review written)

A very good company to deal with. Goods delivered well within given dates and in perfect condition. I would not hesitate to recommend this company to family and friends for first class service… Read Full Review

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★☆☆☆☆

“No customer service!!! Wrong product!!!”

Written on: 23/04/2016 by gqCopeland265 (1 review written)

Hi I bought the product in good faith! I recieved the product later than i should!! And it was wrong!! I have called the company many times since and emailed but no reply!!! I am yet to recieve any information back from them!! I am willing to sort this order out amicable but will contact trading standards if i don't here back!!! I have paid good money for the wrong product and its not right!!! … Read Full Review

Cnfoutdoors's Comment

Written on: 24/04/2016

Dear Customer

Please can you e-mail us so that we may resolve the issue. We have no idea who you are based on your incorrect review.

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★★★★☆

“Worked for me.”

Written on: 23/04/2016 by Vickylk (1 review written)

I ordered from CNF outdoors because they were the cheapest for the BBQ I wanted. I then read some reviews and had a quick panic about whether I'd done the right thing. I emailed the company, and got a reply very swiftly that same evening (Sunday!) which reassured me that my item was on its way. Even though the office phone was going to answer phone, which also worried me, my message was responded to very quickly, and my call returned.Sure enough, although I'd worked myself up, after reading bad… Read Full Review

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★★★★★

“Prob sorted quickly”

Written on: 21/04/2016 by ahWise214 (1 review written)

Order on website no probs. Order arrived quickly 2 of one item and 1 of other, however had got quantities wrong way round. After one phone call with a very pleasant chap we found out it was a prob with a 3rd party supplier. Phones me back with 10 mins to say other pole being shipped tomorrow & to keep additional wrong item free as apology, so cannot complain. Goods first class & would def recommend this company, after experience of their after sales I will def be returning customer. … Read Full Review

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★★★★★

“All good”

Written on: 19/04/2016 by Quincym145 (1 review written)

I was a bit worried when I saw other reviews for CNF online, but I can honestly say he did me proud, I spoke with him via his website chatroom, he phoned me to take my order and confirmed it would be with me by Friday, unfortunately there was a glitch in the postage service at his end, but he rang me to ask if it would be ok if it was sent overnight to be delivered before 12 noon on Saturday, I agreed and sure enough my Reich CWC arrived before 9am on the Saturday morning, great service and… Read Full Review

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★★★★★

“swing chair”

Written on: 19/04/2016 by Coltenw397 (1 review written)

good quality swing chair for the price, came in record time… Read Full Review

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★★★★☆

“Excellent product. Really quick delivery”

Written on: 18/04/2016 by Jakubma (1 review written)

Hi, I ordered 1person tent for around 100£. I already test this tent, it has great quality and it is really light. Package was accurate to the product. it came as described. Delivery was really quick. the only suggestion i would have is that there was lack of communication after purchase. I suggest to setup auto reply for this email address with some information about timing for delivery ( it might be just standard policy but with some information for inpateint customers (like me)… Read Full Review

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★★★★☆

“excellent delivery time”

Written on: 18/04/2016 by Simeonh39 (1 review written)

Portable toilet is easy to operate and is small enough to fit on boat. Is a great addition to boat for females and grandchildren especially… Read Full Review

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★★★★☆

“Good quality products ”

Written on: 16/04/2016 by Sfromherts (1 review written)

Easy to use website, to browse & order from. Good quality products at a good price. Did have to chase delivery but arrived the next day. Packaged well, would use again & recommend… Read Full Review

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