CNF Outdoors Reviews - www.cnfoutdoors.co.uk

★★★☆☆
3.0 / 5
368
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Latest Reviews

★★★★★

“Top Quality Item”

Written on: 25/05/2016 by laPalmer1957 (1 review written)

I bought 2 of these windbreaks and they are superb quality and were 50% off at the time of purchase, so really pleased. Staff were very pleasant and helpful and I would definitely recommend CNF Outdoors without a doubt… Read Full Review

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★☆☆☆☆

“Broke within days!”

Written on: 24/05/2016 by JKTO (1 review written)

Ordered for delivery on a specified date, came on the day before and was only by chance I was in. The instructions are fairly minimal but its not difficult to build as you know what it should look like at the end of the day. The canopy broke ie. completely sheared off 4 days later, in good weather conditions with no wind. When I contacted the company, the response from the manufacturer was that it will take a month for a replacement part & the canopy should have been stored vertical. This was… Read Full Review

Cnfoutdoors's Response to JKTO's Review

Written on: 25/05/2016

Ji, Following all the e-mails between you and I and the manufacturer, it was plainly evident that the Hammock was not assembled correctly nor was it stored correctly as per our advice from the manufacturer.
We agreed to replace the broken part out of goodwill, however the manufacturer ran out of their current batch of spares and we advised that the new batch is only due in July with the next container. We sell thousands of these hammocks and have NEVER had an issue with the part you described before. If you wish to leave negative feedback then please have the decency to tell it as it really is.

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★★★★★

“Good value for money, delivered ahead of time, would...”

Written on: 23/05/2016 by Andrease45 (1 review written)

Good value for money, delivered ahead of time, would recommend to friends, thanks… Read Full Review

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★★★★★

“Garden swing”

Written on: 22/05/2016 by Marian60 (1 review written)

Ordered a three seater garden swing .came very quickly and was everything I expected I was very pleased with the service .and would recommend this company to everyone… Read Full Review

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★★★★★

“Quality product at a great price.”

Written on: 22/05/2016 by thetwangsthethang (1 review written)

I bought a set of Summit thermal windscreen covers from CNF for my 2006 Fiat Ducato Motor-Home, to replace the very poor Milenco ones I had. I am delighted with these, they are easier to fit and are of better quality. I had made a mistake on my original order, but when I rang up the guy I spoke to was really helpful and we sorted out the problem together. They arrived in 2 days and will come in very handy on my next trip to Scotland… Read Full Review

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★★★★★

“Excellent garden item”

Written on: 22/05/2016 by Coleman181 (1 review written)

Loved my garden swing. Even we could assemble it without too many blue moments!!Lovely comfy cushions thanks everyone!… Read Full Review

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★★★★★

“Garden swing”

Written on: 21/05/2016 by Jayypp45 (1 review written)

Excellent deliver service and product. Although the cushions are a very different colour to picture shown, this is no problem as I actually like them more!… Read Full Review

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★★☆☆☆

“Item description and Picture did not match Tables sent ”

Written on: 21/05/2016 by Franklinud1974 (1 review written)

The picture of the table and size description did not match the tables sent. They were much smaller. I have e mailed sales a week ago but no response so far. I would be reluctant to recommend this company and the after sales service to any potential customer… Read Full Review

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★★★★☆

“poly carbonate gazebo”

Written on: 21/05/2016

Very helpfull customer services Arrived a day early Looks really nice Seems very sturdy But Not so easy to put up,instructions not very clear,roof was a right pain! Also smaller than expected,the dimensions where for external size (roof overlap) Took alot longer to put together than expected Quite alot of money lets hope it lasts as long as promised Overall very pleased… Read Full Review

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★☆☆☆☆

“Poor customer service”

Written on: 21/05/2016 by Gallagherij61 (1 review written)

I purchased thermal blinds for my camper van. The 2 side window blinds were for the same window. I tried calling customer service but had to give up as waiting on hold for ages. Sent an email but no reply. The front window blind is not a great fit either. The suckers are set in from the edges so there is nothing to hold them in place. Putting the sun visors down helped but still a baggy fit. I probably wouldn't have minded this if the side windows had been correct and/or the customer service… Read Full Review

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★★★★☆

“I received a Kamado Joe which is excellent! Genuinely...”

Written on: 21/05/2016 by erMoody303 (1 review written)

I received a Kamado Joe which is excellent! Genuinely impressed… Read Full Review

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★★★★★

“Good service”

Written on: 21/05/2016 by 455Trevino (1 review written)

Needed a specific type of rear light cluster for my motorhome, as I have used you before ,you've come up trumps again, good delivery well packaged, many thanks, have already recommended you to friends… Read Full Review

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★★★☆☆

“Damaged parts.”

Written on: 19/05/2016 by JoP72 (1 review written)

I have had my gazebo for 2 weeks now and I still can't put it up. The first gazebo came with 2 damaged parts. I emailed this issue over and was told both the parts would be replaced,unfortunately this didn't happen as there was only one of the parts available. I was then offered another gazebo which I accepted(also keeping the damaged one),this one arrived and also has a damaged part,funny enough it's the same part as the first gazebo but only one piece! I am now awaiting yet another part which… Read Full Review

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★★☆☆☆

“Failed to reply about return request”

Written on: 19/05/2016 by Pughbb353 (1 review written)

I ordered the wrong item and wanted to return. Sent a request without any reply. Really poor after sales service… Read Full Review

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★★★★★

“The instructions”

Written on: 17/05/2016 by MFear (1 review written)

The build quality is excellent, but many of the small glazing bar screw fixing holes where actually to large for the screw supplied. I also had an issue with the roof and it took 2 attempts to assemble, the instructions could do with a re-write as they tend to be a little confusing at times. Having said all that I would recommend the Gazebo as it is without doubt a robust & solid piece of kit once assembled correctly… Read Full Review

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★★★★★

“My husband is very happy with this purchase ”

Written on: 16/05/2016 by Cwalsh13 (1 review written)

Very good service from ordering to delivery. Hubby very happy with cool box in his wagon… Read Full Review

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★★★★★

“Excellent service from CNF outdoors”

Written on: 16/05/2016 by Rylan441 (1 review written)

The website was easy to use it found what I needed and the buying process was very easy. I am delighted with my purchase. The delivery was prompt. Excellent process and thanks.The gazebo cover is of excellent quality and it looks really good in our garden. We have received good comments off our neighbours on the colour and quality. We buy a new cover every two years for our gazebo and this is the best yet… Read Full Review

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★★★★★

“New roof for our gazebo”

Written on: 15/05/2016 by Higgins449 (1 review written)

Everyone very polite and helpful goods arrived when expected, and so far live up to expectations. Have recommended to various people hope they use your company… Read Full Review

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★★★★★

“Great personal service”

Written on: 14/05/2016 by L0v3all (1 review written)

A great awning. Had to wait for new stock, roughly 4 weeks from order, but informed all the way through. Only hiccup was changing the delivery address and not knowing where it was going to be delivered to. Great service Thank you… Read Full Review

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★★★★★

“ Polycarbonate Roofed Gazebo 4m x3m ”

Written on: 14/05/2016 by PaulAGoddard (1 review written)

Gazebo arrived well packed and all aluminium parts foam protected and labelled for identification, build was fairly straight-forward though instructions could be better wither larger pictorials and screw type details. Main roof pressing was not well formed which meant that top corner roof sheets didn't slide in easily. Small philips screws for glazing bars did not fit well but that said the overall quality and look of the finished item is excellent and I am well pleased with it. Would… Read Full Review

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