CNF Outdoors Reviews - www.cnfoutdoors.co.uk

★★★☆☆
3.0 / 5
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Latest Reviews

★☆☆☆☆

“No Goods”

Written on: 16/03/2017 by Tianah125 (1 review written)

Ordered goods, paid for them and then waited and waited and waited. Called, emailed numerous times to cancel order but no reply or acknowledgement of contact. The company then stated they had delivered the goods about 6 weeks after the order was placed and they had been signed for. Not by me, my wife or our neighbours. No goods, no refund nothing. Do NOT use this company as they are probably the WORST I've ever dealt with on the internet. If I could give a zero star rating they would get that… Read Full Review

Ianjeffery5's Comment

Written on: 16/03/2017

Have a look at sherwoodleisure the new CNF.
And we all know what Robin Hood did.

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★☆☆☆☆

“Poor quality products that lead to injury, no refund.”

Written on: 15/03/2017 by onmars (1 review written)

CNF sell some good items at some good prices, however they also sell some poor quality items. I purchased a kayak and added some paddles (a configurable option), the paddles were poor quality and broke, and I cut my self on the aluminium. They were rude in their response and refused to offer a refund or replacement. Just avoid, really bad customer service. They won't be around for too long… Read Full Review

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★☆☆☆☆

“Baaaaaaaaaad as hell”

Written on: 06/03/2017 by Alilari (1 review written)

Bad product which i wanna return They don'5 reply in email They don't answer when i call. I wanna return my item but there's no one who will contact you Worst service ever!!… Read Full Review

Ianjeffery5's Response to Alilari's Review

Written on: 08/03/2017

I think they might have gone now, website closed down

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Patg43's reply to Ianjeffery5's Comment

Written on: 12/03/2017

No such luck have a look at Sherwood Leisure. The evil man has a new website just like his Cnf one.

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Ianjeffery5's reply to Patg43's Comment

Written on: 16/03/2017

Thanks, I'm on his case.

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Alibhhh's reply to Ianjeffery5's Comment

Written on: 17/03/2017

Please if you're one of the stuff or if you could help me, please email me.

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★☆☆☆☆

“DO NOT BUY !”

Written on: 03/03/2017 by Watsonsn19 (1 review written)

Ordered on 14/2/17 Chased up several times as delivery was late - with no reply on email also tried to call (the phone just diverts to answerphone) left messages. Never got a response. Sent a legally worded email 22/2/17 and got a response in 5 minutes just apologising with excuses about no electricity and roadworks causing problems and the order would be with me in a few days. Chased up on 28/2/17 with email and got exactly the same email reply Chased again on 1/3/17 asking for a refund or… Read Full Review

Patg43's Comment

Written on: 12/03/2017

You may like to take a look at a site that you may recognize called Sherwood Leisure located at the same address in South Wales.
I too have been ripped off, delays and excuses until you smell a rat and search the review sites on the web.
Very strange that this new site only appeared a few days ago but has "positive" reviews from ages ago.

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★★★★☆

“"I want a baggg for good"”

Written on: 28/02/2017

As my purchase was a present i had specifially asked for it for a certain date, and as it was within the week of order i half expected not to receive it for the required date, which i never. I had to chase up the order a couple of times to be told that they had to wait for it to come from Sweden, (10 days) this i feel should have been fed back to me without me having to chase as the order was not cheap! However, the item ordered was almost perfect and the recipient was very pleased, the only… Read Full Review

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★★☆☆☆

“Order”

Written on: 24/02/2017 by Gloverkr226 (1 review written)

Order no 25073 , was ordered on the 14th Feb still haven't recieved the items , have left 2 emails and a messsge on the answer phone , reading other reviews I'm slightly worried will never as my order , so not a good start to my relationship with this company !… Read Full Review

Cnfoutdoors's Comment

Written on: 24/02/2017

Hi,
I apologisemfor the delay in your order due to nightmares with the electricity du eto roadworks and then the council doing maintenance. Your order has been despatched and is due with you on Tuesday. We did reply to your e-mail so not sure what has happened there.
Regards

Grant

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Ianjeffery5's Comment

Written on: 01/03/2017

Hahahahaha I've heard the best now.

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Ianjeffery5's Comment

Written on: 01/03/2017

You'll be lucky if you receive the goods. Owner is full of bull

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Ianjeffery5's Comment

Written on: 01/03/2017

You'll be lucky if you receive the goods. Owner is full of bull

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★★★★☆

“motorhome in line water pump”

Written on: 22/02/2017

Happy with product - as described Not happy with length of delivery time as van was off road until new part arrived!… Read Full Review

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★☆☆☆☆

“Also aks1300 Stabiliser fitting kit. ”

Written on: 20/02/2017 by Mariah381 (1 review written)

The fitting kit took over 2 weeks to be delivered from when I ordered it, which is not very good as my customer needed their caravan. I called a couple of times and left a voicemail message but didn't have any emails or returned phone calls from CNF to say when it was going to be delivered. I assume you didn't have it in stock and had to order it in. Therefore, I had to source another one from a different company to keep my customer happy. I won't be ordering anymore parts from yourselves as… Read Full Review

Cnfoutdoors's Comment

Written on: 20/02/2017

Dear Mariah
I do apologise for the delay in your order. It was a part that is ordered in on sale ue to it being a very slow seller hence the delay.

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Ianjeffery5's Comment

Written on: 21/02/2017

Yeah,yeah,yeah same old story.

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Ianjeffery5's Comment

Written on: 21/02/2017

Yeah,yeah,yeah same old story.

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★★★★☆

“spinflo sink”

Written on: 16/02/2017 by bernardlaurence (1 review written)

Good sink although one screw missing great sink for motor home . not a single mark or dent and nicely package . it came on time also. But would like web photo to show you are getting just a sink and not a sink with a rack.Also a little reminder to order a sink drain and plug… Read Full Review

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★★★★★

“Big tent!”

Written on: 15/02/2017 by FernandaSchneider255 (1 review written)

Tent was at a great price and arrived quickly and well packaged. As it's still February, haven't had a chance to put it up yet so assuming all will be good with it when we do… Read Full Review

Ianjeffery5's Comment

Written on: 15/02/2017

Hi Fernando, Sorry it bother you are you from the UK ?

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Ianjeffery5's Comment

Written on: 19/02/2017

No reply, this must be Grant Butler making up reviews again.

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★★★★☆

“Purchase of Regatta Tent”

Written on: 13/02/2017 by nataliedonhoumorley (1 review written)

Happy with purchase - delivery slightly delayed but communications were good. Wish I hadn't read the negative reviews I'd seen elsewhere as my order was dealt with well and communications were good… Read Full Review

Nataliedonhoumorley's Response to nataliedonhoumorley's Review

Written on: 13/02/2017

Or maybe I was just lucky...

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Ianjeffery5's Response to nataliedonhoumorley's Review

Written on: 13/02/2017

You were lucky

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★★★★★

“Cast iron pot”

Written on: 12/02/2017 by 239McManus (1 review written)

EXCELLENT! Best price with fast free delivery. Highly recommended… Read Full Review

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★☆☆☆☆

“Do Not Use!!!! ”

Written on: 09/02/2017 by O'Leary417 (1 review written)

Ordered my tent on 23rd Jan. Excuses one after another why it not turning up. Asked refund on 2nd Feb. Still no refund so have sent all prove off to bank with dispute form. Good luck trying to get money back off this contract man. First blamed sports direct letting him down with costumers over Christmas. Then blamed regatta for the delivery taking ages. It's his own fault nothing to do with other companies. Stay clear. I'm having to go through my bank to claim money back. … Read Full Review

Cnfoutdoors's Comment

Written on: 10/02/2017

Dear Stephen Payne
Your refund was processed and is still with your Acquirer according to our Merchant providors. You still cancelled your order on the day it was due to ship and we processed the refund then and there. Unfortunately once we issue the refund on our side it is up to the banks to deal with it and we have no further influence on it.
Contact your bankers to find out where your money is.

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B3War3_B3Ar's Comment

Written on: 13/02/2017

Funny how it's always some one else's fault.
1st sports direct.
2nd regatta.
3rd bankers.
I have already sent all emails, receipt and filled in a dispute form.
I'm not the only one this has happened too!
And I'm sure I won't be the last!

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B3War3_B3Ar's Comment

Written on: 13/02/2017

How convenient it was gonna get sent out the day I got fed up and asked for a refund after excuses one after another.
I lost total trust and wanted my money back and you seem to speak to me like I'm in the wrong?
This is how you run your company?
Still no refund in my bank!
Ment to be first holiday away with family!

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★★★★☆

“AL-KO AKS1300”

Written on: 08/02/2017

Placed my order and received an email confirming process. Chased order up two days later and it was dealt with straight away and my order was shipped and arriving two day's later which it did. Ordering was easy and items delivered well wrapped. All items delivered where as described and advertised at a very good price. All in all very happy with my purchase… Read Full Review

Ianjeffery5's Comment

Written on: 10/02/2017

Is this a genuine review, can't believe a customer has received there goods.

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★☆☆☆☆

“Avoid this company”

Written on: 07/02/2017 by Griffinzv7 (1 review written)

As with so many other reviewers on this website I simply ordered an item from this company without doing any research first. Two months later and the goods still haven't been received yet my card was debited instantly.I have sent CNF Outdoors numerous emails and tried calling but to no avail, they don't answer or reply. I have now contacted my credit card provider who are taking this up on my behalf and the next step will be reporting CNF Outdoors to Trading Standards. I would not suggest… Read Full Review

Jandew's Comment

Written on: 10/02/2017

A brief update to my review above; the item has finally arrived and is as expected. I still consider the service poor but the receipt of the goods has at least improved my opinion of CNF Outdoors; I would still not use them again but they haven't cheated me out of my money as I first feared.

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Jandew's Comment

Written on: 10/02/2017

A brief update to my review above; the item has finally arrived and is as expected. I still consider the service poor but the receipt of the goods has at least improved my opinion of CNF Outdoors; I would still not use them again but they haven't cheated me out of my money as I first feared.

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★☆☆☆☆

“DO NOT USE CNF OUTDOORS ”

Written on: 07/02/2017 by Reesea460 (1 review written)

Ordered camper van sink and hob on 20th Jan. Now seen reviews. They do not deliver, answer the phone or care. If you are looking then refund 24884 within 5 days. Further action will follow if not completed… Read Full Review

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★★★★★

“Great product and service ”

Written on: 05/02/2017 by 1975Steele (1 review written)

Very easy to navigate the website and order from. Delivery was quick efficient, chairs arrived well packaged. Would recommend to all our friends and family if they were in need of an item sold by the company… Read Full Review

Ianjeffery5's Comment

Written on: 08/02/2017

Good to see some has received there goods, or is this you again Geant Butler writing your own reviews.

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★☆☆☆☆

“Do not order from this company.”

Written on: 30/01/2017 by 16Lamb (1 review written)

Don't order from this company. No goods delivered, no emails answered and no one answers the phone. Bank have given me a refund. So don't you waste your time ordering as you have no chance of getting your goods. VERY BAD SERVICE… Read Full Review

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★☆☆☆☆

“Cracked Fire pit....Apparently according to CNF not faulty”

Written on: 28/01/2017 by DonnaC46 (1 review written)

CNF OUTDOORS: I ordered a large fire pit from this so called company and when it arrived it had a crack in the bottom, now I'm no expert but burning a fire in a pot thats cracked id assume was not a good idea. After being ignored by the owner my partner tricked him into responding to a different email and we requested the item collected, well as you may have guessed this was not the intention for CNF. They claimed the item was not faulty and if i wanted to return it i would have to cover the… Read Full Review

Cnfoutdoors's Response to DonnaC46's Review

Written on: 28/01/2017

Wow, you are an expert at stretching the truth. This item is a handmade and hand painted clay objuct as stated in your initial query and advised to you by the Manufacturer of these items. Not only did you use the product for over 4 months, you refused to return it, you also changed your story a number of times from a crack to a colour difference to whatever. We still collected the item from you. Even your own bankers agreed with us when you tried to do a chargeback....We still have the paperwork to prove this.

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Donnac46's reply to Cnfoutdoors's Comment

Written on: 30/01/2017

Actually the item was never taken out of the box and as a consumer I had and have the right to request a return. My story has never changed and I had my money back from my card company. You avoided this for months until your payment was in dispute only then and after having all the emails reviewed by the card company( all of which I have kept) did you then decide to arrange a return. Your reviews speak for them self. 1.1 stars appalling. And I have never lied or stretched the truth, the item in question arrived, the box was opened and it was clear there was a crack in the bottom that had attempted to be filled. I did not refuse a return I requested it from day 1.

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Cnfoutdoors's reply to Donnac46's Comment

Written on: 30/01/2017

If the item was never removed from the box how can you possibly claim it was cracked or different colour

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Donnac46's reply to Cnfoutdoors's Comment

Written on: 30/01/2017

Because you stupid man we opened the box and the crack was at the bottom of the pit for all to see..if which I have the photographs.

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★☆☆☆☆

“stainless sink”

Written on: 25/01/2017 by jimwerr (1 review written)

terrible sevice .zero communication.had to get bank to do chargeback… Read Full Review

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