CNF Outdoors Reviews - www.cnfoutdoors.co.uk

★★★☆☆
2.6 / 5
240
40% of users recommend this
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Latest Reviews

★☆☆☆☆

“never buy of here again”

Written on: 10/02/2016 by Madasahatter54 (1 review written)

I ordered a fire pit for my in laws a month before Christmas as a present. After a week, I rang them enquiring where my product was and all I got was an answering machine time after time. In the end after weeks of trying to contact them and having not received my goods I ended up going through the bank to claim my money back. I am utterly disgusted with the service {or lack of} from this company. I would recommend you stay well away from them and order from elsewhere!! … Read Full Review

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★☆☆☆☆

“No product and no refund!!!!!!!”

Written on: 10/02/2016 by Jomachell (1 review written)

I ordered a coat in Oct 2015, didn't arrive . After FINALLY making contact was told I would be refunded. Still no refund, ignoring my emails and the telephone. Wish I had read the reviews before trying to purchase anything. STAY AWAY FROM CNF OUTDOORS! Unless you have money to throw away. I have spoken to Trading Standards about this company… Read Full Review

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★★★☆☆

“Bike rack fiamma”

Written on: 10/02/2016 by Selfmv256 (1 review written)

I purchased a bike rack for my motorhome the item was processed very quickly and then nothing so I tried to contact by email, live chat, and telephone for a hole week but could get no response eventually I did get through to be told that they were moving premises and telephone lines etc were not on line this was a shame as if a note had been put on your website it would have saved me any concern. When I did get a communication regarding delivery everything went well so I will give you the… Read Full Review

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★☆☆☆☆

“Very poor customer services”

Written on: 04/02/2016 by 143Mitchell (1 review written)

Your ears may be large for listening, but nothing happens! Actions would be appreciated. I was told the item I ordered in November was out of stock and would be refunded. To date and after at least 2 emails, still no refund. I requested an invoice for the item I did receive but this also took 2 emails before any response and I still got an invoice for two items, one of which I had been told was out of stock and would be refunded. No item, no refund and incorrect invoice! Very disappointed with… Read Full Review

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★★★★★

“Outstanding service”

Written on: 03/02/2016

We are a small butchers who like to do things the old way and have used the Bradley smoke generator to smoke our dry cured bacon.i ordered on the Sunday evening and the generator arrived on the Tuesday,I call that outstanding service… Read Full Review

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★☆☆☆☆

“DO NOT BUY FROM THIS STORE...”

Written on: 03/02/2016 by FinleyKeating (1 review written)

I ordered some goods before christmas which have still not arrived over 6 weeks later... They took my money on the day I ordered the goods and I heard only that my order was, 'processing'. Despite sending multiple emails to the company and trying to call for over a month I have had no response. I have raised a claim with my bank to get my money back and it will take up to 2 months before it will be resolved. Don't put yourself through this and buy from another store. This has never… Read Full Review

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★☆☆☆☆

“Non-existent customer service”

Written on: 31/01/2016 by Coleaz3 (1 review written)

I ordered a sleeping bag from the site and received an email saying 'order processing'. that was the last I ever heard from the company. After 2 weeks I became anxious as the money had left my account the day I placed the order. I emailed enquiring about a delivery estimate and heard nothing for a few days, so I sent another email which still yielded no response. A few days later I tried to call the company at various times and got the same pre recorded message saying they were busy. I then… Read Full Review

Emmacurtis's Comment

Written on: 01/02/2016

I'm having the exact same problem!!! Literally on the phone now. Going on for like 17mins!!

I'm glad I've seen this. I'll be looking into this too. Thank you!!

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★★★★★

“Happy camper”

Written on: 29/01/2016 by GracieBeach312 (1 review written)

Fantastic price and delivered within days of placing my order.Communication through there chat sever kept my up constantly updated on my order all in all I'm a happy camper ready for a camping season.Thank you very much I'd would definitely recommend them… Read Full Review

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★★★★☆

“Manta Ray Kayak paddle”

Written on: 29/01/2016 by Nathalief434 (1 review written)

I'm really pleased with my Aquabound Manta Ray kayak paddle This is the second one I've owned I particularly like the new locking system - this is a very good paddle for touring kayaks with just the right amount of power - Ordering from CNF outdoors was very simple however after initial confirmation of order I was notified that order was being processed but the I heard nothing for several days- I did end up chasing my order through CNF who said they would chase supplier My only comment is it… Read Full Review

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★★★★★

“Richardjanowski1@hotmail I was very satisfied with...”

Written on: 27/01/2016 by RodolfoMcNeil (1 review written)

Richardjanowski1@hotmail I was very satisfied with delivery service and product(roof box) … Read Full Review

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★☆☆☆☆

“Wrong item delivered”

Written on: 26/01/2016 by Horgan76 (1 review written)

I ordered a bike but they delivered the wrong one I have tried to contact them but no one gets back to me, BAD BAD company do not buy from them. I also waited ages for the item also. I would very much appreciate it if you would get in contact with me… Read Full Review

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★★☆☆☆

“LACK OF COMMUNICATION WITH CUSTOMER”

Written on: 24/01/2016 by EllenVaughn118 (1 review written)

It was almost impossible to speak to anyone regarding the order, there was only one occasion when i managed to speak to someone but other than that no one answered the phone or replied to emails or responded to messages left on the answering service which as the order was greatly overdue for delivery was to say the least a nuisance. i certainly won't be using CNF again… Read Full Review

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★☆☆☆☆

“Still waiting after 4 weeks for the bike”

Written on: 24/01/2016

I ordered a new bike from CNF outdoors on the 27th December after several emails and now 4 weeks, I have no bike and no idea if it is actually going to come. Very disappointed with the service as after some chasing I did get a response saying they thought it had been despatched and would come back to me. However no replies to emails again or request for a refund if it was likely to be weeks more. Not much more I can say. … Read Full Review

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★☆☆☆☆

“To be avoided!!!!!”

Written on: 24/01/2016 by MelanyPerry (1 review written)

I wish I could give zero stars but unfortunately I have to give 1 to write this review. I ordered a £115 sleeping bag in Dec. I still haven't received it and managed to get a couple of emails (poorly written) back from them saying they are still 'waiting for stock'. So basically they took my money knowing I would never receive anything. After 10 or so Un-replied emails he said 'looks like we'll have to issue a refund'. Guess what... No money has been refunded!!! I've emails a few times since… Read Full Review

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★☆☆☆☆

“Avoid Avoid Avoid”

Written on: 24/01/2016 by JaydonHarvey (1 review written)

Order placed, money taken and ........... nothing. A freephone number that advises you to send an email. no response to emails. … Read Full Review

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★☆☆☆☆

“Not convinced they are still trading!!”

Written on: 22/01/2016 by Wellsnk240 (1 review written)

Unbelievably poor customer service. I purchased a pair of walking trousers before Christmas which I simply need to exchange for a different size. Since christmas i have made in excess of 20 phone calls and endless amounts of emails to them, but not one reply. A voicemail tells me their lines are extremely busy, what utter nonsene, the phone is simply diverted. I went to Regatta directly who would not help me, they advised me to try the store again. So here I am trying to communicate with… Read Full Review

Chriswoat22's Comment

Written on: 23/01/2016

Item never arrived, till trying to get a refund on an order placed in december, no sucessful communication for over 3 weeks. Have also contacted a well known uk manufacturer, hopefully they can confirm they are still trading at least, and hopefully share some alternative numbers, addresses etc. Both addresses on CNF`s website seem to be residential which concerned me. I guess they could still be a small trader just a very poor one. Good to know you received an order though i was beginning to wonder if they actually existed.

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★★★★★

“Fiat Ducato windscreen blinds”

Written on: 20/01/2016 by RiyaMatthews (1 review written)

Product is good for the price but would have liked fitting instructions i.e. 5x elastic straps plus hooks , 8x fixing holes?????… Read Full Review

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★☆☆☆☆

“I am utterly disgusted with this company, well i use...”

Written on: 19/01/2016 by razorcharlie (1 review written)

I am utterly disgusted with this company, well i use the term company but basically it seems to be a scheme. I paid for my kids bike in November for Xmas and never received it. I did get one email from the company at Xmas when I informed them i was going to the premises to pick it up, the email promised I would have it for Xmas but nothing arrived which left me having to go out on Xmas eve to find another bike. I called several times and once manage to speak to someone but he just muttered… Read Full Review

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★☆☆☆☆

“Stay well away”

Written on: 19/01/2016 by CristinaHollis (1 review written)

CNF are a small company in Nottingham offering some great prices but as with things that appear to be to good to be true, then they usually are. The experience I've had with them has been nothing short of pathetic with only an automated email to notify me of my order being processed (them taking the payment from my credit card) and then nothing else. They have configured their telephone system to provide a short automated message for you to send an email but then don't respond to you… Read Full Review

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★★☆☆☆

“Regatta Lady Harper Welly”

Written on: 18/01/2016 by JaceyWard (1 review written)

Ordered item on 12-12-15 for a xmas present. Didn't arrive until two weeks after xmas. And too small. You will probably need a size up. Emailed company and heard nothing back. Order No.18291… Read Full Review

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