Lack of Communication

CNF Outdoors www.cnfoutdoors.co.uk
★★★☆☆
3.0
From 614 reviews
51.0% of users recommend this

  • Customer Service

  • Quality of website

  • Value For Money

351Rasmussen's review of CNF Outdoors www.cnfoutdoors.co.uk

“Lack of Communication”

★★☆☆☆

written by 351Rasmussen on 23/09/2016

Ordering Process - Spot on
Price - Spot on
Product - Very good
Communication - Rubbish
There was a problem with the supplier to CNF so my purchase was delayed, I did not know about this so emailed and phoned CNF several times but had no response. It nearly got to the stage (after weeks of waiting) where I made a claim to get my money back! All of a sudden I received a communication explaining the supplier problems and that the parts were on the way. If this had happened when I initially called or emailed I would have given 5 stars!!!!

  • Goods purchased & cost

  • A few weeks late

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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