Written on: 16/03/2013
Ordered a tent side porch cost £103.00 but when item arrived it was an end porch which wasn't what I ordered and wouldn't fit my tent.Got in touch with C&F told to send it back,sent it back at a cost of £13.00 ,when they got it back it was in the same condition as I received it the only thing I did was take it out of the bag to look at it.the only money I got back was £92.70 less £8.99 post £10.30 restocking charge + £13.00 return post.very dissapointed with this companys service which said in its own terms & conditions that if another product was going to be sent they would ring to let me know before they sent it out and then I could say no and get a full refund ,but I didn't get the opportunity to do that.I have had to claim the money from my credit card company because C&F refused to pay me the money they should have because they sent me a wrong item.BUYER BEWARE OF THIS COMPANY!!!
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