Worst customer service in the UK

★★★☆☆
2.6 / 5
43% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

jerbell's review of Bodypower Sports / Fitness Superstore www.fitness-superstore.co.uk

★☆☆☆☆

“Worst customer service in the UK”

Written on: 16/10/2013 by jerbell (1 review written)

After paying extra for an agreed delivery time - there was no delivery, no calls to explain the delay, no e-mails explaining what had happened. When I tried to call them you always ring through to an answering machine. They will not call you back, there is no service once they have your money.
I'm now in the process of disputing this transaction with my credit card company.
Do not believe the eKomi reviews (they are NOT independent) this company is extremely dodgy.

  • Rowing Machine £863.95

    Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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