deception shipping price

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MarcosRios's review of BoardridersGuide - www.boardridersguide.com

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“deception shipping price”

Written on: 15/02/2013 by MarcosRios (1 review written)

the wieght of my mercancy it was 1,2 kg. You said in your web that if the weight of my jacket it was less than 2 kg, the price of the shipping it was quite less than the price you charge. I would like to have a reimbursement.

On the other hand, the jacket it wasn´t exactly the jacket that i saw in the picure of the web. I think that it was the same model but other year.

  • Godd time but false shipping price.

    Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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Boardridersguide's Response to MarcosRios's Review

Written on: 15/02/2013

Hi there. Our shipping prices are based on size, weight & cost of packing etc. Apologies if you found this to be incorrect in any way.

You have rated us 2 stars for Customer Service, however the staff here have no details of contact regarding an order with this issue, so this seems odd.

Perhaps you could get in contact with us office@boardriders.co.uk and we can look into this order and resolve any issue for you.

Many thanks

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