written by HeatherDee on 27/10/2016
I am delighted with the service I have received from bikes2udirect. I have read some other reviews and I have to say that the negative reviews have been extremely unfortunate because very rarely have I dealt with someone who takes as much time and care in assisting a customer than Khristine did in helping me. I purchased a B Grade Claude Butler bike and the seat post was missing. I contacted customer service and Khristine responded the same day, and posted the item out the next day. I bought my bike on Monday of this week and it is now sitting fully built in my living room as I type this -- and I built it myself. All that is left to do is to inflate the tyres. There is a small chip on the bike that I didn't actually notice until I was putting the pedals on so if this is a B grade bike it's amazing!
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