excellent customer service

Click here if this is your business
★★★★☆
4.5 / 5
87% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

stvr0s's review of Bikes 2U Direct www.bikes2udirect.com

★★★★★

“excellent customer service”

Written on: 15/03/2014 by stvr0s (1 review written)

Firstly I have to say normally I write on reviews to complain. I am rarely satisfied with the customer experience you get from businesses these days but the guys at bikes2udirect have got customer service perfected.

My bike arrived quickly. After 2 months I had a problem and they sorted it out for me no fuss, no hassle and at all times I felt like they actually care about my custom. They kept me informed, called me to let me know what was going on and they have a great manner with the customer on phone and email.The likes of evans, halfords and cycle surgey should know that this is the way CS should be and I would recommend them to anyone.. I will definately be a repeat customer at some point in the future. I never forget a good seller like this.

  • viking sprint road bike

    Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review