Written on: 07/10/2013 by MrsKoster (1 review written)
I had been looking for a bike for my 8yr old son, I had looked around in the normal shops in town, but nothing had interested him. Looking through the internet came across Bikes2UDirect and my son found the bike he wanted. We placed the order and his new bike arrived exactly when asked for it to arrive. On building the bike up the front forks had been damaged in transit and the wheel would not fit. I then e-mailed them direct explaining the problem, and the response was fantastic, they arranged for a courier to come and collect damaged bike and exchange it for another the next day, no quibbles or questions asked, along with a returns label that I just had to print off.
Excellent service, and real value for money, will be ordering my daughters trike from them soon.
As rated by our community of reviewers
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