Great bikes, & fantastic customer service.

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★★★★☆
4.5 / 5
87.2% of users recommend this
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  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of Bikes 2U Direct www.bikes2udirect.com

★★★★★

“Great bikes, and fantastic customer service.”

Written on: 04/08/2013

Now on my second bike from Bikes 2U Direct.

So, on second bike, there was a slight issue with the brakes - shipping problem, but, the customer service, responsiveness was fantastic.

Bike now all sorted (very speedily) and daughter very happy.

Most interesting thing to me. Was going to spend 3 * more on a highly expensive cycle; primarily due to my daughter being very small for her age - and usually find 'lower cost' bikes making up for their price in additional weight. After much googling, found the bike 1/3rd of the price was actually only about 15% heavier than a top of the range.

So, when it arrived was delighted to find that in every way, the quality, build and most importantly weight was as good as I have seen.

Would never consider buying a bike from anywhere else!

  • Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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