Great prices, backed up by fantastic customer service.

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★★★★☆
4.5 / 5
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  • Customer Service

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Guest's review of Bikes 2U Direct www.bikes2udirect.com

★★★★★

“Great prices, backed up by fantastic customer service.”

Written on: 20/06/2013

I was looking for a bike for my son's 5th Birthday. I had done extensive reach and decided on the Dawes Blowfish 18". I tried my local bike shops (independent and a couple of large chains) and none of them came close to the fantastic price offered by Bikes 2U Direct.

When I unpacked the bike and put it together I soon realised that I should have bought the 16" version as the 18" was too big. My initial thoughts were "oh no what a nightmare I bet they won't take the bike back now I have pieced it together".

I couldn't have been more wrong - I contacted them and confirmed that the bike had not been ridden and they replaced it for a small re-boxing fee (which still made the overall bike cheaper than my local store).

I can only praise the whole experience and those prices are just fantastic.

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