Disappointing

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Guest's review of Bikes 2U Direct www.bikes2udirect.com

★☆☆☆☆

“Disappointing”

Written on: 17/02/2013

As we were buying 3 bikes we telephoned to ask how easy they were to put together, we were told it was a quick and easy, 5 minute job! After one hour of trying to put together one of the bikes, we had to resort to paying a bike shop to do all three. I emailed bikes2udirect who denied all knowledge of the conversation, they said it would take even a trained person 20 minutes to put the bike together! To top it all, one of the bikes had a saddle missing! Very disappointed!

  • Bikes £420

    Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

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Djstu's Comment

Written on: 25/02/2013

I was told to take my damaged wheel (they sent it damaged!) to Halfords to get it trued! So I had to attempt to 'fix' a new bike! Disgraceful.

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