Written on: 05/11/2012
i ordered a £500 bike at the end of october. after waiting a week and a half, I rang bikes2u and was told that the bike had never been in stock, and it had been taken off the website. I was waiiting a week and a half, they knew they didn't have it, and they waited for me to contact them instead of giving some decent customer service and letting me know I wasnt getting a bike. The girl I spoke to was rude and unhelpful, and would not let me speak to a manager - I sense this is a very small company - when there are no problems, I'm sure it goes very well, but if there are any issues, they will not be dealt with quickly or efficiently.
As rated by real users
"Ping zing purchase" Read More
"Great service and great product" Read More
"Excellent prompt service" Read More
"Parkers of Bolton - Recommended!" Read More
"Excellent Service" Read More