Customer Service Second To None

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★★★★☆
4.4 / 5
87% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of Bikes 2U Direct www.bikes2udirect.com

★★★★★

“Customer Service Second To None”

Written on: 22/10/2012

Bike was ordered and shipped without any issues. Price was great and product was exactly what I was looking for. However, when I received the box, the forks had bent in transit ... I suspect this was the fault of the courier service, not the supplier. I emailed the customer service team and within minutes received a response to my inquiry and had a new bike within 3 days. My dealings with the service team were nothing but positive. Excellent customer service alone is reason to purchase from this shop!

  • Jump Bike - £200

    Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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