Written on: 08/05/2013
A truly awful company. I placed an order and after 3 weeks of no item arriving, I phoned them, only to find my product was not in stock. I rang repeatedly every 3 weeks or so with the same response that it was expected within the next few days. I gave up after a while and requested a refund. After no refund was given, and my numerous unanswered calls to their York store, I decided to take the money back through my bank. Thankyou Bike Outlet for teaching me the true meaning of terrible customer service.
DO NOT USE THEM!
As rated by real users
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Written by Duckscrossing