How long for delivery !!

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mar72's review of Bike Outlet www.bikeoutlet.co.uk

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“How long for delivery !!”

Written on: 12/03/2012 by mar72 (1 review written)

Ordered some Hope brakes from this outfit 2 weeks ago, paid £9 for delivery.
The delivery times stated were 3-7 days which I thought was acceptable considering the savings I was making. After a week they still hadnt turned up so I gave them a quick call and was told that hope hadnt sent the adjusters etc and would be a little longer. 2 days later rang again and was told Hope had sent the wrong brake. 2 days later again, was told they should be receiving them in on next day and would send out to me the same day.
Funnily enough was reading the reviews on here when the courier arrived with them. Thankfully all looks good as I would hate to go through any sort of returns with them.
Pretty poor service, and I will never moan about Chainreaction taking 2 days to deliver again !!

  • Goods purchased & cost

  • Up to a week late

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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