Took 20 to tell me the product wasn't in stock!!!!

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thelankymanx2's review of Bicycle Hero - www.bicyclehero.com

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“Took 20 to tell me the product wasn't in stock!!!!”

Written on: 17/08/2014 by thelankymanx2 (1 review written)

Very very poor customer service! Terrible Terrible Company
I bought a spare part for my bike and some short. It took them 20 days to notify me that the shorts were not in stock. So when I was expecting the product to be delivered I instead found out that it hadn't even be sent yet.
It them took them more than a month to refund the money and that was only after I had to chase them up about it. Very poor customer service that is deplorable. I am lucky that I didn't need the part urgently but if it had broken every I would have been livid!

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