Nice bag, average service...

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  • Customer Service

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Aguirregl17's review of Ash Cycles www.ashcycles.com

★★★☆☆

“Nice bag, average service...”

Written on: 05/06/2014 by Aguirregl17 (1 review written)

Ordered a Vaude bag from them on Tuesday...
On the following Monday it hadn't arrived and their website still said "pending" so I emailed them...

I was told "Your order should be on processing as it is on our admins side" - what the hell does that mean? However, they despatched it the next day and I had it on thw wednesday, 8 days after ordering it.

Great bag at a good price, but poor communication and slow delivery...

  • Vaude Cluster 10+3

    Goods purchased & cost

  • Up to a week late

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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