Written on: by samwat (1 review written)
Simply very easy to deal with. I bought a 2012 Giant Rapid 1 (no extras) in May 2013 at a discount as per web-site. Staff on phone were easy to talk to, ordering and communications by email were faultless, and delivery happened when it was supposed to as per text from the carrier (liked that). Signed for it 'unchecked' as advised by Ash cycles, and bike was fine and undamaged. Bike was assembled already as per web-site notes (like that), but headset was not correctly aligned and tyre pressures were both 50psi !! (bit disappointing). Very happy customer and bike is lovely.
Just hope I don't get spam emails.....
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