written by on 12/01/2014
Electric trolly service, quick, good communications, and very professional whilst friendly service. First went to EK store who were not keen to take trolly in, instead directing me to Glasgow. What a great move that was for me as the difference in atmosphere, helpfulness and willingness to serve, was so very much more apparent. Issue listened to and quickly explained to me what the choices and costs would be. Call next day from technician to explain what he had found, clear, concise with a nice turn of humour. Fixed and ready to pick up by close of play, just 24 hrs after dropping it off. Keep up the good work Glasgow - I'll be back !!
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Affordablegolf.co.uk's Comment
Written on: 13/01/2014
Hi,
Thanks for taking the time to leave your review. We're really sorry to hear that you had a poor experience in our East Kilbride store. Our management team will investigate this as we have clearly fallen below the standards that we would expect every customer to receive in all of our stores. We're glad, however, that our Glasgow store were able to meet your expectations. If there is anything else that we can assist with, please do get in touch and we will be happy to help.
Thanks,
The Affordable Golf Team