Absolute-Snow.co.uk Reviews

★★★★☆
4.3 / 5
81% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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Absolute-Snow.co.uk

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Latest Reviews

★★★★★

“good quality”

Written on: 23/05/2014 by Hayes422 (1 review written)

great quality and good price. fast shipping to Australia… Read Full Review

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★★★★★

“Absolute Snow On-line Orders - Good Service”

Written on: 27/04/2014 by McFarlandpc399 (1 review written)

Have ordered a few items from Absolute Snow. Good prices and quick delivery to work address as requested. Items well packaged and received in good condition… Read Full Review

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★★★★★

“Thank You!”

Written on: 23/03/2014 by Castrotm412 (1 review written)

Ordered some new boots and was chuffed to receive them today. Friendly helpful staff that put me at ease with regard to my order… Read Full Review

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★★★★★

“Nordic Walking Experience”

Written on: 20/03/2014 by Jaxn201 (1 review written)

I ordered a pair of Nordic Walking poles at around 8 p.m. on Tuesday. I received instant confirmation of my order and then the following day I received delivery details for a trackable courier service. I received my package before 9.30 a.m. today (Thursday) and I am delighted with both the service and the product - can't wait to go out walking. I am very impressed with the excellent service I have received. I was a little nervous having not used this company before but couldn't be more… Read Full Review

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★★★★★

“Fast and reliable”

Written on: 11/03/2014 by stefan-mihaila (1 review written)

Very fast shipping for my Atlas Bindings spare bolts, I'm very happy I found the parts online… Read Full Review

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★☆☆☆☆

“Can't be bothered to provide tracking numbers!”

Written on: 27/02/2014 by JulianneWard1962 (1 review written)

They claim: "Customer Service is the overriding highest priority for our Customer Services Team". In reality: 1. I paid extra for Saturday delivery, for my order, but it did not arrive. 2. nobody answered the phone over period of 3 hours, 3. nobody responded to my customer support messages. 4. Useless disptach email does not give a tracking number for Royal Mail special delivery, so can't follow up with them. 5. ruined my snowboarding holiday because no time to buy this protective… Read Full Review

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★☆☆☆☆

“Worst Company I have ever used on the internet”

Written on: 24/01/2014 by F1MOS (1 review written)

I had to order the same item twice as. This first order wasn't in stock for 3 weeks despite the website saying it was. The courier then tried to deliver the goods to the wrong house. Time from order to attempted deliver to wrong house, 4 weeks. My items were then "returned" to Absolute Snow. I called them 8 times and sent numerous emails. None of which were answered or followed up. When I asked for a Manager or Director, I got told "oh well, we'll get to your email eventually!" Do not use… Read Full Review

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★★★★★

“Snowboard Bindings”

Written on: 16/01/2014 by thorpedo (1 review written)

I ordered some snowboard bindings late Sunday night, the turn around time for delivery said about 3-14 days (I think) so I sat back expecting to wait at least 1 week for them, as it was an international delivery and they arrived in just 3 days all the way to Spain! Very happy with the speedy delivery and the bindings are excellent quality. Would definitely recommend buying from this site! Decent prices for quality products! The bindings I chose are top of the range and I have yet to try them… Read Full Review

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★★★★★

“Dakine ski bag”

Written on: 08/01/2014

Good price, clear website and fast delivery (3 days), considering I selected the free 2nd class post option. Would definitely use this company in future… Read Full Review

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★★★★★

“Cheap fast efficient ”

Written on: 04/01/2014 by Jamesshaw89 (1 review written)

Needed a helmet before going boarding and needed one quick. Usefully it costs the earth for speedy delivery but bit the case here I received my helmet witching plenty of time! Fantastic service and great product range. So much to choose from All in all a sick company… Read Full Review

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★★☆☆☆

“Delivery info inadequate ”

Written on: 27/12/2013

Delivery did not arrive on time. Tracking number not included with either my dispatch email, or with reply to my 1st complaint about non-delivery 10 days after dispatch. Tracking number only provided on 2nd complaint, which was 17 days after dispatch and now beyond Xmas. Communication via a cumbersome and non-user friendly system unique to AbsoluteSnow (what is wrong with email!?)… Read Full Review

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★★★★☆

“Awesome”

Written on: 19/12/2013

Awesome, ordered a snowboard, helmet and a scarf from site. Everything came today. Got a free snowboard bag… Read Full Review

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★☆☆☆☆

“Awful service. Unhelpful staff. Do not use.”

Written on: 15/12/2013

Bought some items a week ago and no delivery yet. Called the courier to investigate and they direct me to the retailer. Being bounced about between the shop and the courier service. Will resort to getting refund vis credit card payment protection. Very disappointing!… Read Full Review

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★☆☆☆☆

“No goods-No refund”

Written on: 10/12/2013 by EFAGAN (1 review written)

If you want to pay your money and not receive your order then Absolute Snow is the site to visit this Christmas! I ordered a part for a scooter from the Absolute Snow site on 03.12.13 as part of Christmas present for my 11 year old. Order was taken and my card was debited for £76. On 04.12.13 I received an email from Absolute Snow saying that the part was not in stock, although payment had been taken. I phoned and asked for an immediate refund, and received an email confirming this. By… Read Full Review

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★★★★★

“Service ”

Written on: 03/12/2013 by Bzad (1 review written)

Excellent service and great prices. Really pleased with the information given and how I was informed ref my order. Highly recommended… Read Full Review

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★★★★★

“Simply the best online shopping experience ever”

Written on: 23/11/2013

superb photos and tech product descriptions obviously written by people who really know their stuff - not the usual blurb but insightful helpful information and advice. I had a couple of questions and got almost instant answers by email - advising me to how to save money and not spend more than i needed to - how refreshing! Easy checkout and almost instant delivery. I ordered at 4.00pm and it was delivered 9.00am the next day. I had to send one item back and used their collect plus service… Read Full Review

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★★★★★

“great site, helpful telephone staff and very quick...”

Written on: 23/11/2013

A great safe company to buy from online, I called and spoke with someone on the phone first to check i was ordering the right items, very friendly and helpful lady on the end of the phone. Next day delivery and the items were packaged very well - will definately order from again and recommend to friends… Read Full Review

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★★★★★

“good safe quick”

Written on: 19/11/2013 by evotakis (1 review written)

the site is very safe. it has low prices. my item has been sent in an excellent condition. i recommend it undoubtely to all… Read Full Review

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★★★★★

“Online Ski Purchase”

Written on: 02/11/2013 by PaulDives (1 review written)

Ordered a set of Rossignol skis for my wife, just before we left for a weeks holiday (non ski) and they fitted the bindings set up the ski's and arranged delivery for when we got back. No hassle, no drama and a good price. Thank you very much for your efforts… Read Full Review

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★★★★★

“Awesome and efficient from order to after sales care”

Written on: 02/11/2013 by SwissSimon (1 review written)

After ordering bindings last year and having to test their after sales customer service due to a manufacturing fault, I was so impressed with their Customer Service that they won me over and I have been a customer ever since. … Read Full Review

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