Customer support

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★★★☆☆
2.6
40.0% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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Billyhugh's review of 118Golf www.118golf.co.uk

“Customer support”

★★★★★

written by Billyhugh on 08/10/2013

I read some really bad reviews about this company after I'd placed my orders. And to be totally honest one of the clubs I ordered was out of stock, though showing in stock. However, the clubs that were in stock were dispatched promptly without issues (Callaway X Hot woods). But this is what you would expect all being equal. The problem I had was that they didn't have the particular 3 wood I wanted and to be fair neither did anybody else, including Callaway. 118Golf give me many alternatives, acted extremely professional and courteous and refunded my money within 30 mins. Fantastic service and I would recommend them all day long.

I have nothing whatsoever to do with 118Golf and what I have stated is a honest account of my positive experience.

Well done 118Golf!!!!

  • Callaway X hot fairway woods and hybrids

    Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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29May1963's Response to Billyhugh's Review

Written on: 09/03/2014

Try returning and getting a refund!!!

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