Printed.com Reviews - www.printed.com

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★★★★☆
3.6 / 5
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Latest Reviews

★☆☆☆☆

“They couldn't care less.”

Written on: 18/06/2014 by nigellamb (1 review written)

We choose printed.com as they are a large company with what we thought was the ability to deliver… how wrong we where. We ordered some brochures for an exhibition on Wednesday. The delivery was Monday, so a days grace in case of problems. On Monday they didn't arrive, and was told they are on the lorry and will arrive before 6pm on Tuesday. By 5pm on Tuesday, still not arrived, so telephoned to be told they had lost them, and had no tracking information or knowledge of their location. Their… Read Full Review

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★★☆☆☆

“Rude Customer Service, Late Deliveries”

Written on: 18/06/2014 by GeovanniPoole1981 (1 review written)

Having been a loyal business customer for over 3 years now, and on the highest tier on their loyalty programme, we have found that printed.com have gotten too busy to serve even their most loyal customers. Their customer service has become increasingly rude and short over the phone, when the problem has been theirs in not delivering the product that we ask for. We are a stationery business and order over 20 times in a month. Many of these orders come back with faults, incorrectly printed… Read Full Review

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★★☆☆☆

“Terrible customer service”

Written on: 18/06/2014 by EdenJohnson (1 review written)

I wouldn't recommend using printed.com if you are using for business purposes. These guys rarely answer the phone, I have probably spent an hour on hold on the phone waiting for assistance this past couple of days and when I finally got through to someone she told me to call back Monday! - guess what I'm hold on the phone trying to get through to someone again. Reading these reviews I'm not confident of receiving anything in time for my event. … Read Full Review

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★★★★★

“Impressed with the service and quality”

Written on: 23/10/2013 by kirstys (1 review written)

A quick not to say that I was very impressed with printed.com. The ease of use, quality and end result all exceeded my expectations. A very clever site and very useful business. Will use again… Read Full Review

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★☆☆☆☆

“Terrible customer service... all automated ”

Written on: 17/09/2013

Poor customer service. The phone line rings out 24 / 7 and you get no contact from an actual customer service rep. Only automated messages. If you have a print deadline... avoid like the plague!!!… Read Full Review

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★☆☆☆☆

“Do not waste your time”

Written on: 07/08/2013

They are useless to deal with, all automated and the people you email / speak to do not know anything technical. They kept mucking me around and not sending order, then they kept rejecting it as was not suitable for print. I know it was ok for print so not sure exactly what was wrong but as they never explained I will never know. Do not waste your time with these people!… Read Full Review

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★★★★★

“great choice great prices”

Written on: 01/06/2013 by marshallw72 (4 reviews written)

recently ordered presentation folders for a friends submission. came looking great and at a fraction of the cost of many others… Read Full Review

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★★☆☆☆

“Labels only just usable print is terrible”

Written on: 25/05/2013 by honistreview (1 review written)

Ordered 200 labels and expected no problems as how can you really mess this up. But they came through and around all the writing on the lables there is a haze almost like a shadow so when you put the label on anything it looks like you have put two labels on and they are not alligned. The print is really bad. If I was not in such a rush I would have sent them back. I got an e-mail from customer services to ask if I was happy with my purchare when I replied and said no and explained what… Read Full Review

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★★★★★

“Excellent Customer Service, Great products”

Written on: 20/02/2013 by collegefreaks2000 (5 reviews written)

The customer service is one of the best out there, I submitted the design, received it (nice and quick) and realised I hade put too much white space around the edge, I think this was the addition of crop marks. As it wasn't too much of an issue I let it be, but a couple of days later I had a courtesy call to check everything was okay. I explained the (slight) issue and the CS rep asked if I could send an image of what I expected it to look like and a photo of the received product. The next… Read Full Review

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★☆☆☆☆

“Shocking customer service”

Written on: 14/11/2012

Shocking customer service, poor products, blame their customer for the business mistakes, no apologies. They claim they use 'green' methods of printing but what's the point when they have to reprint things as they make mistakes with every order? From cutting things out incorrectly, to items having ink marks on them, to not even including envelopes when you order them. They then blame 'human error', staff leaving or the customer for these things. If you can't deliver, don't do business. Rude… Read Full Review

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★★★★★

“I just received my first order from printed.com, the...”

Written on: 15/04/2012 by rosieneal (1 review written)

I just received my first order from printed.com, the quality has exceeded my expectations. Will send any future orders printed.coms way… Read Full Review

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★★★★★

“Printed.com must have one of the easiest ordering...”

Written on: 13/04/2012 by knowles123 (1 review written)

Printed.com must have one of the easiest ordering systems ever. They have recently updated their website which looks really good. Never had a bad order from them… Read Full Review

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★★★★☆

“I would recommend printed.com, i ordered flyers they...”

Written on: 10/04/2012

I would recommend printed.com, i ordered flyers they weren’t only one of the cheapest that I came across but I liked that you could order the number that you wanted not having to round the number the quality was great. Really happy with this order… Read Full Review

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★★★★☆

“Printed.com must have the easiest website to use,...”

Written on: 06/04/2012 by daveguest (1 review written)

Printed.com must have the easiest website to use, every order from them has been of a high quality and I can’t complain about the price… Read Full Review

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★★★★☆

“Will certainly look to order from printed.com again,...”

Written on: 03/04/2012 by SteveMor (1 review written)

Will certainly look to order from printed.com again, the ordering system is great so easy, I ordered my business cards and they were shortly with me which they look and feel great… Read Full Review

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★★★★★

“Ordered a presentation folder from printed.com, its...”

Written on: 01/04/2012

Ordered a presentation folder from printed.com, its held really well and looks great… Read Full Review

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★★★★★

“I recently ordered a poster from printed.com, put up...”

Written on: 30/03/2012

I recently ordered a poster from printed.com, put up in my shop and ive been extremely pleased with the way it looks, the quality makes a difference… Read Full Review

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★★★☆☆

“printed.com”

Written on: 13/03/2012

Even though the website was easy to use, i wasnt entirely happy with my prints, they hadnt been cut to the edge of the bleed. By the time they would of been re-printed and sent back to me it would of been to late. printed.com did however refund me… Read Full Review

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★★★☆☆

“I received my order but not after some complications....”

Written on: 12/03/2012

I received my order but not after some complications. But once i had finally got it, it was of good quality… Read Full Review

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★★★★☆

“Had lot of compliments about the uality of my business...”

Written on: 08/03/2012 by lilburn58 (1 review written)

Had lot of compliments about the uality of my business cards, will certainly re-order from printed.com… Read Full Review

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