Excellent Customer Service, Great products

“Excellent Customer Service, Great products”

Written on: 20/02/2013 by collegefreaks2000 (4 reviews written)

The customer service is one of the best out there, I submitted the design, received it (nice and quick) and realised I hade put too much white space around the edge, I think this was the addition of crop marks.

As it wasn't too much of an issue I let it be, but a couple of days later I had a courtesy call to check everything was okay. I explained the (slight) issue and the CS rep asked if I could send an image of what I expected it to look like and a photo of the received product.

The next working day, a designer from the company phoned me to walk through what I wanted and the order (800 postcards) was reprinted and sent and received within 2 days. This time perfect, at NO extra charge.

Simply brilliant!