written by Marissa165 on 24/03/2015
We paid E-printing almost £500 for gift cards being printed for our company, OMG WHAT A NIGHTMARE!!
There is a guy called Tim Owner/Manager who tried to tell me that our logo that I sent with the colour details attached was the same colour as the gift cards that they sent to us!? We signed off a proof that was completely different to what we received. After several e-mails, him hanging up the phone on me, stating there was confusion over our colour code and then admitting to E-Printing's mistake, they/he still wants another £80 from us to re-run the cards which he feels is "fair and reasonable" what a joke!! The worst mistake he made was sending me a different proof to the original one saying this is what you signed for, oops Tim.
Honestly the past week has been a nightmare with this guy. If you want stress, sleepless nights and agro you will get all of these at E-Printing!!!
I'm really disappointed I even had to put one star on this review.
AVOID LIKE THE PLAGUE YOU HAVE BEEN WARNED!!