Discount Banner Printing Reviews - www.discountbannerprinting.co.uk

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★★☆☆☆
1.9 / 5
22% of users recommend this
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Media Gallery for Discount Banner Printing - www.discountbannerprinting.co.uk

Discount Banner Printing - www.discountbannerprinting.co.uk

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Latest Reviews

★☆☆☆☆

“Refunds”

Written on: 08/09/2014 by 225Alexander (1 review written)

Beware, refunds take 30 days. I've been waiting now for a while and have the full 30 days to wait according to their admin dept. Not good and in my view, an unacceptable time period to wait for a refund… Read Full Review

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★☆☆☆☆

“2 months still not got the order I have paid for!!!”

Written on: 23/06/2014 by 1979Garrett (1 review written)

I paid for "next day delivery" with one simple amendment and the order is now nearly 2 months outstanding They refused a partial refund as they "started to make changes" - as no amendments were forwarded they were referring to the fact the email was Opened! The proofs came in 6weeks later for the wrong label Then the design team scuffed the amendment on date making the product expired (that was the only change needed by the "design team" it has taken over a week to "print" even though they… Read Full Review

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★☆☆☆☆

“Stickers of such low quality they were unusable.”

Written on: 23/06/2014

Terrible quality. Company blamed me for sending RGB at 300 dpi, saying I should have sent cmyk at 600 dpi. At no point did they advise me I needed to do this. Stickers have been returned and they refuse to reprint or refund. Don't use this company. Terrible, rude customer service. Lack of industry knowledge. … Read Full Review

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★☆☆☆☆

“service is non existent.”

Written on: 15/05/2014 by Graciey194 (1 review written)

no answer on the phones, need help with my order but no sign of activity. 4 voicemail messages left and none of them returned. the impression i'm getting is that they cannot deliver and the information i found when looking into this corroborates that. would be surprised if they can provide a satisfactory service in terms of quality or if they can even deliver any of their claims such as customisable products or delivery times. seem eager to take payment up front despite poor delivery. the only… Read Full Review

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★★☆☆☆

“Poor customer service”

Written on: 23/04/2014 by mr_t3z (1 review written)

Ordered 1 banner and 4 vehicle graphics. The banner was great, but the vehicle graphics where very poor. Scratched surface and dimples in the paper. Rang customer service but couldn't speak to anyone who could help on the phone. Sent an email which did get a reply but when I asked a follow up question I have heard nothing since. Will not use the company again… Read Full Review

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★☆☆☆☆

“AVOID. DISGRACEFUL. BAN THEM FROM TRADING!!!!”

Written on: 11/04/2014 by Anormalchap (1 review written)

Please take my advice and DO NOT DEAL WITH THIS COMPANY!!! I urge google to remove this website from their search results! They took my money and disappeared! Can't contact ANYONE through ANY means, phone, email, website.. I contacted them regarding some custom stickers and they were all attentive and smiley until they had my money, weeks and months have since passed and I have heard nothing and cannot get in touch with anyone associated with the company. Disgusting! Absolute disgrace… Read Full Review

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★☆☆☆☆

“Poor communication, insulting customer service”

Written on: 06/03/2014 by RuaridhE (1 review written)

I would not reccommend this service, as their customer communication is very poor. My order was misprinted, so I attempted to request a refund. When I did manage to get in contact, the representative was frankly very rude. The issue was not resolved to my satisfaction, and their treatment was insulting… Read Full Review

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★☆☆☆☆

“Gone Under?”

Written on: 28/02/2014 by ktHubbard1971 (1 review written)

4 weeks & order not fulfilled. Emails & Calls unanswered. Message on phone stating Voicemail full. No responses. Doesn't look good. Thankfully paid by credit card so will get reimbursement through bank. Don't use this company… Read Full Review

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★☆☆☆☆

“Lack of communication!”

Written on: 19/02/2014

Artwork has been sent through but can't seem to get through to anyway at Discount Banner Printing to confirm that everything is alright. I've tried phoning all day today and all i get is an answer phone. Very strange... They might have gone under… Read Full Review

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★☆☆☆☆

“Do not ever use DiscountBannerPrinting! ”

Written on: 20/11/2013

I ordered a banner using discountbannerprinting.. Unfortunately, the quality of the banner was not acceptable ( it has wrong sizes and defects). So I wanted my order to be refund. I emailed them on the next day after delivery, she immediately rejected my request and groundlessly blamed me saying that I had used the banner. After few other emails I could not continue to talk to her as she ignored some of my questions and was too informal and non-professional. I sent email to her manager and I… Read Full Review

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★☆☆☆☆

“Still no stickers!!”

Written on: 29/07/2013 by DavidJenkin (1 review written)

Well I've still not received stickers ordered on the 1st July 2013, still no answer on the phone on either of they numbers! I did get an email from a them saying she was going to chase up my order and get to sent ASAP on the 16th July 2013, but still no stickers or any answers from Discount Banner Printing. I don't recommend anyone orders from them ! … Read Full Review

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★★★★★

“Great Service and Product”

Written on: 05/06/2013

Anyone looking for great PVC banners should head to Discount Banners! I ordered a PVC banner for my dads retirement party and the quality was superb! The banner was delivered very quickly. The customer service team were very friendly and made sure my banner got to me in time for my dads retirement do. Great service and price, would recommend to anyone looking for PVC banners… Read Full Review

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★★★★★

“Excellent product and service”

Written on: 05/06/2013 by Rickshaw (1 review written)

I ordered four of the large PVC banners to put on the roadside outside our shop. The price was very good and the produce was delivered very quickly, quicker than they quoted on their site and was of excellent quality. Their website was easy to navigate around and uploading images was very easy. I found them very efficient, very good quality product and I will definitely use them again… Read Full Review

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★★★★★

“Good product, Great price!”

Written on: 05/06/2013 by BangorPlus (1 review written)

I ordered some static window stickers from Discount Banner Printing. They were delivered very quickly and packaged well. I had a couple of questions regarding the stickers and both were answered over the phone and I got some great advice on how to apply them. Very happy with the service and product for the price I paid… Read Full Review

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★☆☆☆☆

“No Customer Service - No Delivery”

Written on: 21/03/2013 by Hussepetfood (1 review written)

When proof was received they had completly ignored my instuctions regarding colours and font, claiming instructions did not upload. Once that was sorted I approved the banner, 8 days later no delivery (website states delivery in 1 - 3 days) emails regarding delivery are not responded to, and phoning them - forget you will never get to speak to anyone. Cannot comment on quality as I have not received my banner, and actually don't need it now as function has now passed, I have emailed and… Read Full Review

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Davidjenkin's Response to Hussepetfood's Review

Written on: 16/07/2013

Snap, I have the same thing. Unable to get anyone on the phone and no replies to any emails.

Very quick to take my money though!

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Davidjenkin's Response to Hussepetfood's Review

Written on: 16/07/2013

Must apologise, I have just received an email for Discount Banner Print about my order.

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Hussepetfood's reply to Davidjenkin's Comment

Written on: 16/07/2013

Same happened with me, as soon as I posted the comment on this website they conatacted me very sorry order must have got lost and refunded the money.

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Davidjenkin's reply to Hussepetfood's Comment

Written on: 29/07/2013

Nothing has changed, still not received my order from the 1st July 2013, I did get an email, saying she was going to chase up my order! but how it's the 29th July 2013 and still no stickers, what a surprise!!!

I think their phones must be on silent because when I call they never answer, it just rings and rings and if I call another number, I just end up in the answer phone switchboard!

I beginning to thick I will never see my stickers!

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★☆☆☆☆

“Poor customer service”

Written on: 15/03/2013

Ordered stickers from them...price seemed reasonable. Was told it would be dispatched. Now a week on no communications. Cant get through via phone. Get cut off or get through to automated answerphone. No replies via email. This is very frustrating...especially for important/urgent orders. I cannot help feeling like they don't give hoot. I will be going back to my other reliable supplier. DO NOT USE DISCOUNT BANNER PRINTING....you have been warned… Read Full Review

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Hussepetfood's Comment

Written on: 21/03/2013

Agree 100%, ordered a banner, they ignored my instructions regarding colour and font. 8 days after approval of proof still no delivery, no response to email etc

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★★★★☆

“Quick turnaround, OK quality, good price.”

Written on: 15/02/2013

I've used Discount Banner Printing on several occasions and the stickers I've order have turned up as ordered. The quality's not the best, but it's fine for cheap stickers to give out for free and the ordering system on their website is very good! The only 2 slight gripes I would have are the quality (the stickers are a bit grainy if you look close). But I don't know if this is because of the image I'm using? Also, they aren't great at responding to messages (I asked about ways I could improve… Read Full Review

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★☆☆☆☆

“a company that supplies defective product and ignores you”

Written on: 10/02/2013

I found this company online when I was looking to get some stickers printed. I paid £58 for some premium laminated stickers - without lamination they would have been 40% of the cost. When received around 20% were marked, and had a bubbled surface. So they asked me to send them back. After a couple weeks, nothing. Told me they would be posted 'end of week'. Nothing for two more weeks. Then they told me they must be lost in the post. I asked for tracking info, said they would let me have… Read Full Review

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