Discount Banner Printing Reviews - www.discountbannerprinting.co.uk

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★★☆☆☆
1.6 / 5
25
16% of users recommend this
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Discount Banner Printing - www.discountbannerprinting.co.uk

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Latest Reviews

★☆☆☆☆

“I placed an order over 4 weeks ago and on numerous...”

Written on: 10/06/2015 by McCartyaq454 (1 review written)

I placed an order over 4 weeks ago and on numerous occasions was told that my items had been despatched I am still waiting for them. I do not recommend anyone purchasing anything from this company unless like me you want to pay for something you will never receive… Read Full Review

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★☆☆☆☆

“One start is too much!!!”

Written on: 09/03/2015 by Hot-Tuna (1 review written)

Please do read online reviews before place an order with them, the reviews are here for a good reason, DO NOT make the same mistake I made. I did read some online reviews about them and thought how bad that can be. Then all issues people mentioned in their reviews were happened on me!!! No one picked up the customer service phone line; the emails replied really slow; asked for different types of files (to be honest all of these files they seriously can simply make themselves, it only cost them… Read Full Review

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★☆☆☆☆

“Beware!”

Written on: 09/01/2015 by Jazmynq184 (1 review written)

Beware of using this company. They use sneaky tricks. We ordered car stickers, expecting individual car stickers (as we didn't order large sheets of multiple car stickers and can't imagine why anyone would ever need this). Instead we were sent massive sheets with 50 car stickers on them that we then had to spend hours cutting out. They were rolled up so tightly in a postal tube that they became creased and came away from the paper. The quality of the print also made our high resolution image… Read Full Review

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★☆☆☆☆

“If I could give Zero stars I would”

Written on: 28/10/2014 by rachelburrowes (1 review written)

Where do I start... 1: they don't answer their phones 2: they make you email in problems to a generic address which takes days to reply with a VERY poor answer 3: my order is currently incomplete. 4: Part received 5 days late and part still not here. DON'T ORDER FROM THEM. THEY SPEND ALL THERE DOUGH ON SEO AND ARE NOT ABLE TO DELIVER!!! … Read Full Review

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★☆☆☆☆

“AVOID!!!”

Written on: 24/10/2014 by Jacksonbeth (1 review written)

Avoid this company at all costs do not order from them! Rang them emailed them did everything possible to get some communication!! But no they don't reply to anything!! When they finally did they told me they couldn't find my order and had I actually ordered, even though they'd taken my money!!! Asked for a refund, still waiting! Management is apparently getting back to me, but still waiting for them to get in contact!! Have now been told I will receive it in 1-2 days, definitely… Read Full Review

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★☆☆☆☆

“Terrible communications and service. Liars ”

Written on: 22/10/2014 by jvRowe278 (1 review written)

Ordered stickers on the 1st of October . By the 3rd of October the proof was sorted. Come the 8th I questioned where my stickers were, I was told the were due to be dispatched that day. By the 14 October when I emIled again to track the stickers I got another email saying the that because of relocation they weren't done. Still waiting for a refund as of 20th October, but bearing in mind the offer 1-2 days delivery I guess I can expect a refund in time for Christmas and no stickers… Read Full Review

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★☆☆☆☆

“no delivery”

Written on: 07/10/2014 by Waugh484 (1 review written)

i ordered my banner and paid 69.99. no answer and no response to my emails. . how can i report this, can some one advise. i paid by debit card. how can i re imburse this money… Read Full Review

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★☆☆☆☆

“Refunds”

Written on: 08/09/2014 by 225Alexander (1 review written)

Beware, refunds take 30 days. I've been waiting now for a while and have the full 30 days to wait according to their admin dept. Not good and in my view, an unacceptable time period to wait for a refund… Read Full Review

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★☆☆☆☆

“2 months still not got the order I have paid for!!!”

Written on: 23/06/2014 by 1979Garrett (1 review written)

I paid for "next day delivery" with one simple amendment and the order is now nearly 2 months outstanding They refused a partial refund as they "started to make changes" - as no amendments were forwarded they were referring to the fact the email was Opened! The proofs came in 6weeks later for the wrong label Then the design team scuffed the amendment on date making the product expired (that was the only change needed by the "design team" it has taken over a week to "print" even though they… Read Full Review

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★☆☆☆☆

“Stickers of such low quality they were unusable.”

Written on: 23/06/2014

Terrible quality. Company blamed me for sending RGB at 300 dpi, saying I should have sent cmyk at 600 dpi. At no point did they advise me I needed to do this. Stickers have been returned and they refuse to reprint or refund. Don't use this company. Terrible, rude customer service. Lack of industry knowledge. … Read Full Review

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★☆☆☆☆

“service is non existent.”

Written on: 15/05/2014 by Graciey194 (1 review written)

no answer on the phones, need help with my order but no sign of activity. 4 voicemail messages left and none of them returned. the impression i'm getting is that they cannot deliver and the information i found when looking into this corroborates that. would be surprised if they can provide a satisfactory service in terms of quality or if they can even deliver any of their claims such as customisable products or delivery times. seem eager to take payment up front despite poor delivery. the only… Read Full Review

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★★☆☆☆

“Poor customer service”

Written on: 23/04/2014 by mr_t3z (1 review written)

Ordered 1 banner and 4 vehicle graphics. The banner was great, but the vehicle graphics where very poor. Scratched surface and dimples in the paper. Rang customer service but couldn't speak to anyone who could help on the phone. Sent an email which did get a reply but when I asked a follow up question I have heard nothing since. Will not use the company again… Read Full Review

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★☆☆☆☆

“AVOID. DISGRACEFUL. BAN THEM FROM TRADING!!!!”

Written on: 11/04/2014 by Anormalchap (1 review written)

Please take my advice and DO NOT DEAL WITH THIS COMPANY!!! I urge google to remove this website from their search results! They took my money and disappeared! Can't contact ANYONE through ANY means, phone, email, website.. I contacted them regarding some custom stickers and they were all attentive and smiley until they had my money, weeks and months have since passed and I have heard nothing and cannot get in touch with anyone associated with the company. Disgusting! Absolute disgrace… Read Full Review

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★☆☆☆☆

“Poor communication, insulting customer service”

Written on: 06/03/2014 by RuaridhE (1 review written)

I would not reccommend this service, as their customer communication is very poor. My order was misprinted, so I attempted to request a refund. When I did manage to get in contact, the representative was frankly very rude. The issue was not resolved to my satisfaction, and their treatment was insulting… Read Full Review

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★☆☆☆☆

“Gone Under?”

Written on: 28/02/2014 by ktHubbard1971 (1 review written)

4 weeks & order not fulfilled. Emails & Calls unanswered. Message on phone stating Voicemail full. No responses. Doesn't look good. Thankfully paid by credit card so will get reimbursement through bank. Don't use this company… Read Full Review

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★☆☆☆☆

“Lack of communication!”

Written on: 19/02/2014

Artwork has been sent through but can't seem to get through to anyway at Discount Banner Printing to confirm that everything is alright. I've tried phoning all day today and all i get is an answer phone. Very strange... They might have gone under… Read Full Review

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★☆☆☆☆

“Do not ever use DiscountBannerPrinting! ”

Written on: 20/11/2013

I ordered a banner using discountbannerprinting.. Unfortunately, the quality of the banner was not acceptable ( it has wrong sizes and defects). So I wanted my order to be refund. I emailed them on the next day after delivery, she immediately rejected my request and groundlessly blamed me saying that I had used the banner. After few other emails I could not continue to talk to her as she ignored some of my questions and was too informal and non-professional. I sent email to her manager and I… Read Full Review

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★☆☆☆☆

“Still no stickers!!”

Written on: 29/07/2013 by DavidJenkin (1 review written)

Well I've still not received stickers ordered on the 1st July 2013, still no answer on the phone on either of they numbers! I did get an email from a them saying she was going to chase up my order and get to sent ASAP on the 16th July 2013, but still no stickers or any answers from Discount Banner Printing. I don't recommend anyone orders from them ! … Read Full Review

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★★★★★

“Great Service and Product”

Written on: 05/06/2013

Anyone looking for great PVC banners should head to Discount Banners! I ordered a PVC banner for my dads retirement party and the quality was superb! The banner was delivered very quickly. The customer service team were very friendly and made sure my banner got to me in time for my dads retirement do. Great service and price, would recommend to anyone looking for PVC banners… Read Full Review

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★★★★★

“Excellent product and service”

Written on: 05/06/2013 by Rickshaw (1 review written)

I ordered four of the large PVC banners to put on the roadside outside our shop. The price was very good and the produce was delivered very quickly, quicker than they quoted on their site and was of excellent quality. Their website was easy to navigate around and uploading images was very easy. I found them very efficient, very good quality product and I will definitely use them again… Read Full Review

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