Poor website & rude staff!

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Beanprint www.beanprint.com
★★☆☆☆
2.4
From 5 reviews
40.0% of users recommend this

340Lee's review of Beanprint www.beanprint.com

“Poor website and rude staff!”

★☆☆☆☆

written by 340Lee on 01/06/2017

The web page used to upload the image is not clear with instructions. Therefore when we received our business cards they were not in the correct proportions.
I called to explain the problem and ask how we can rectify this. I was told very rudely that I obviously got confused and they can't understand what I'm talking about. They said they were not willing to offer any discount or accept any responsibility for their badly designed website. But then actually admitted to me that they have just changed the upload page to help with this matter (AFTER we had used this service, so no good to us now!)
They suggested I should go elsewhere as they have had problems with us before - yes, indeed they have, they had once sent us business cards in totally the wrong colour!!
I gladly agreed that we would be taking our business elsewhere, after listening to more insults from them I was so offended I had to hang up.

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