1 Click Print Reviews - www.1clickprint.com

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★★★☆☆
2.6 / 5
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Latest Reviews

★☆☆☆☆

“Shocking ”

Written on: 10/06/2016

DO NOT BUY FROM THIS COMPANY!! They shouldn't even be allowed to operate disgusting service very unhelpful staff!! No refund!! Managers always in meetings. Promises promises Specifically asked for fast delivery due to been a birthday present they said no worries sir we will put it on our fast track delivery will be with you tomorrow 4 weeks later it still hasn't been printed!! Do not waste your time spend more money and buy from a different company I'm not a person to leave reviews on… Read Full Review

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★☆☆☆☆

“Shocking at its best”

Written on: 22/04/2016 by Tarynl192 (1 review written)

Ordered on 1st April.took my money but didn't confirm do I emailed 2 times..no reply .as I payed through PayPal I put in a dispute I bad to message again which I did twice but they still didn't reply ..I then escualted the claim and they have until 28th April to reply before PayPal steps in. Will definitely not be ordering from this company ever again… Read Full Review

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★☆☆☆☆

“Sent wrong order & said it was my fault. Wont refund”

Written on: 10/12/2015 by KelvinCole (1 review written)

They had a deal on for 5 canvas prints. I ordered them all in black and white, when they arrived they were in sepia. When i contacted them to explain this isnt what was ordered they sent me an email or the order. The pictures on there were sepia but I DID NOT order this colour. One of the pictures also turned up slightly damaged as well. They then said there was nothing more they could do. So im stuck with these damaged pictures that do not look good and i have lost my money. I warn anyone. DO… Read Full Review

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★★★★★

“perfect”

Written on: 18/11/2015 by rpBeebe206 (1 review written)

I am very satisfied with this company. actually i was worried about my order, because I waiting long time ,about 2 weeks. and then I wrote to company what happens and they said no worried you can check which order is done, After 3 weeks I received my order. they have very good price so everybody use this company and they are very busy… Read Full Review

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★☆☆☆☆

“wouldnt waste your money”

Written on: 23/10/2015 by umArmstrong290 (1 review written)

I placed my order on the 3rd of October, and the estimated delivery date was the 7th when It didn't come by the 10th I did wonder, it is now the 21st of october and I still haven't got my photos I placed an order for nearly 20 days ago I am very angry and just want the photos I paid for!! These photos were a wedding present and I am constantly apologising to my sister that the photos haven't arrived yet due to this company! I Can now safely say I wont be using this website again and from now on… Read Full Review

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★☆☆☆☆

“FURIOUS!!! Not worth the one star rating!”

Written on: 01/10/2015 by WillowBall463 (1 review written)

Spoke to someone at 1click on Monday that said they do vinyl banners, he gave me a size and price and said their website was down, so he couldn't access the page. So I emailed all the required artwork. Got an email the next day saying the banner request was not possible. I missed the deadline for other companies willing to print the banner. They offered me the vertical roller banner, but my company's marketing department who are offshore designed the banner for a wide banner not a vertical… Read Full Review

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★★★★★

“Excellent”

Written on: 04/09/2015

Im really pleased with my photos, I got 4 canvas & 2 sets of floto photos, there was a delay in delivery as certain pictures didnt make quality control. But I would rather wait longer than be sent lower standard pictures & I was advised of this when I logged into my account. This is the 2nd time ive used you & will definetly use again… Read Full Review

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★☆☆☆☆

“Don't do it!”

Written on: 25/08/2015 by Crawfordug33 (1 review written)

Ordered over x3.weeks ago and the despatch date keeps moving. Nobody responds to emails or picks up the phone. Absolutely appalling… Read Full Review

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★☆☆☆☆

“delivery time”

Written on: 15/08/2015 by Finchcm81 (1 review written)

Placed order for 20 prints 4 weeks ago. Having contacted them several times I just get fobbed off with another despatch date. The dates have just gone from one day to the next and every time I track the order it just moves to the next day. Never ever again and would never recommend them to anyone… Read Full Review

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★☆☆☆☆

“DO NOT WASTE YOUR MONEY”

Written on: 14/08/2015 by tgBuchanan118 (1 review written)

Avoid this company.It stated 5 day delivery ..2 weeks later still waiting ..no replies to emails… Read Full Review

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★☆☆☆☆

“You get what you pay for...”

Written on: 07/07/2015 by Matthewsqr143 (1 review written)

Was enticed to give them a try as they sent me a promotional offer for canvases and acrylic prints... The Canvas was too dark with not much detail, also the black edge/border was badly aligned. The acrylic print turned up with a damaged corner, informed 1ClickPrint but they showed no interest, didn't even reply. Just now the acrylic print has just fallen off the wall as the fixings provided consist of pieces of wood affixed to the acrylic print with strips of double sided tape!!! Simply not… Read Full Review

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★☆☆☆☆

“Terrible! Avoid!”

Written on: 07/05/2015 by Louisek85 (1 review written)

I was over the moon with my first order so recommended that my mother in law order from them. We received an email saying the order was being dispatched and could be tracked on 22nd april. Upon tracking, it stated that the item left them on 23rd April so would be with us shortly. 2 weeks later, it's still not here! I emailed customer services this morning but have since received another tracking email saying the item is leaving them on 8th may! Customer services have responded stating that… Read Full Review

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★☆☆☆☆

“Absolute poo!”

Written on: 28/04/2015 by Chaseyx180 (1 review written)

Placed an order on the 13th april, ten days after no item received, after numerous tracking on there site each time i looked the dispatch date increased everytime so i email as to what was going on as they had took my money, was promised my item was being delivered by courier that saturday, no item came. I rang ' you are numer 1 in our Que.' i was number one for an hour and when i got through the line went dead, i rerang another 40 mins to get through he assured me it was being delivered by… Read Full Review

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★★★★★

“No issues, no problems, great service, great products”

Written on: 15/02/2015 by McKaytm1983 (1 review written)

I have ordered a range of products from here and have never had a problem with them at all. I'm lucky enough to have seen the factory and met some of the staff who work there. Always friendly and helpful, their quality control for my items has been brilliant, I'm aware that products falling below my standards have been binned and reprinted before I ever see them, that's service. I will continue to use them in the future and look forward to new products… Read Full Review

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★☆☆☆☆

“What an absolute shambles”

Written on: 13/02/2015 by Rhyse199 (1 review written)

This company has the worst customer service imaginable and should be ashamed. As issue that arose in mid December took until February to rectify after 40+ emails and 10+ phone calls. All the time, stress and effort to get it sorted has been a joke. They are refusing to respond to emails. So rude, unhelpful, uncustomer focused I am frankly appalled. My advice AVOID LIKE THE PLAUUGE!!!!!!!!… Read Full Review

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★☆☆☆☆

“Poor quality and even worse customer services.”

Written on: 09/02/2015 by JolieMcNally95 (1 review written)

Would not recommend,was very disappointed with the overall quality of the picture's, some were damaged with dint like scratches and all of them had very noticeable hand/finger print marks and surface scratches on them. I sent an e-mail over a month ago now,politely asking what could be done and have had no reply to date. I have also tried phoning but it went straight to an automated message advising to e-mail as lines were very busy or you could go on hold. After 10 mins I hung up. Stay clear… Read Full Review

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★☆☆☆☆

“This company are a joke, don't know how it's still...”

Written on: 20/12/2014 by Ada440 (1 review written)

This company are a joke, don't know how it's still going. Taking peoples money but not delivering the goods. Day light robbery! Someone needn't do something about this… Read Full Review

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★☆☆☆☆

“Awful. Still waiting! ”

Written on: 15/12/2014 by eeMunoz25 (1 review written)

I Ordered acrylic prints 2 months ago from 1 click print and still have not received them although it said 5 working days for delivery. Sent emails for the past month asking where they are and keep being promised delivery in the next day or 2 even tho it was saying "in print queue" on their web page. I was told this about 5-6 times. Webpage changed estimated dispatch over 10 times! Eventually started asking for a refund! I'm still waiting for either! They are now saying they dispatched it over… Read Full Review

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★☆☆☆☆

“Dont waste your money.”

Written on: 14/12/2014 by DigitalGlow (2 reviews written)

I ordered 4 items from this company and have only received 1 and this was damaged. It must have been damaged at the factory before being packed as the packing was fine. The other orders were 3 canvases, 1 large and 2 medium. The large for some reason has been returned by the courier and the other 2 have been paid for yet i have not even received and order confirmation. I have tried ringing them more times than i can remember yet they never answer. I have sent 5 messages using their so called 1… Read Full Review

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Scottishmam's Response to DigitalGlow's Review

Written on: 15/12/2014

I'm still waiting for my prints after 2 months! Told them I now want a refund but that has been ignored. I've also been blocked from their Facebook page after complaining. Awful! Hopefully people will read these reviews and will avoid!

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Digitalglow's reply to Scottishmam's Comment

Written on: 18/12/2014

Hi. I finally had success and nhave recieved 2 out of 3 of my items so far after sending them an email. Hope this is of some help. I did manage to keep my calm in what i wrote so perhaps that helped as well lol.

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★☆☆☆☆

“read reviews first!”

Written on: 11/12/2014 by anon1200 (1 review written)

I ordered on this website a month ago after seeing some good offers online. I was given an estimated delivery date which was around a week after my order. The following week I went online to check my order and much to my excitement I saw the estimated delivery date had moved forward by 2 days which was great. I then went to check the day before it was due to be delivered and it had been pushed back to the original date. Annoying but fair enough. I then kept track of it every day and every… Read Full Review

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