1 Click Print Reviews - www.1clickprint.com

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Latest Reviews

★☆☆☆☆

“horrible.”

Written on: 09/07/2014 by Williamssn281 (1 review written)

Online order made 14 june, arrived 4th July, not too bad but longer than stated on site (7-14days). However, I had ordered 2 different photos on canvas, 1 small and 1 big. They sent 2 small ones of the same photo, and nothing of the bigger photo. This despite debiting the correct amount from my account, and sending the details of the order correctly via email. Extremely difficult to get hold of them, and no way of reviewing your order online after you buy it.....which is not exactly… Read Full Review

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★★★★★

“Amazing Quality Prints”

Written on: 26/06/2014 by MandeepKaur (2 reviews written)

Delivery could have been sooner but well worth the wait! I was amazed by the excellent quality of the prints that I received today. I have gone ahead today and ordered more! I ordered the photo blocks and the Flotos originally and now I have ordered an acrylic print. Very good value for money on their special offers page! I was not expecting the great quality I got for the low price that I paid. I would totally recommend this company to everyone! Such unique ways to display your happy memories!… Read Full Review

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★☆☆☆☆

“Floating pictures in the ether no return”

Written on: 17/06/2014 by 294McDonough (1 review written)

Please please if thinking of using this service for a present for a special day use another company like photo box. This is the 2nd and final time of using this eh service? Order placed in well of advance for 60th birthday with pictures of grandchildren. After emails sent chasing for delivery date finally a date confirmed. No delivery on promised date? After more emails, told that our photos have now been printed and will be dispatched in the next couple of days. Unacceptable order placed… Read Full Review

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★★★☆☆

“Good prints”

Written on: 16/06/2014

Ordered a set of 'Flotos' with a daily deal and am pleased with what I got for the price! The printing is good quality, unless you examine very close up. They are printed on what seems to be MDF and the block with the hanging hook on the back is in a slightly different place on each one (and wonky), which made hanging the set of 5 a nightmare. Now they are on the wall they look great, though. Took about 3 weeks to arrive, but website says usually 7- 14 days delivery, so I would advise not… Read Full Review

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★☆☆☆☆

“Terrible service”

Written on: 07/06/2014 by AlexisJones (1 review written)

I have received TERRIBLE service from this company. I made my order on 15 May for a present for my husband's birthday on 4th June. The week before it hadn't arrived so I emailed them and they told me to expect delivery by Friday 30 May. By Monday 2 June it still hadn't arrived so I called their helpline explaining what had happened. They assured me that they would send it out by courier that day to make sure I had it for his birthday on 4th. 4th June came and went and nothing arrived. I called… Read Full Review

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★☆☆☆☆

“Stay well clear - no response when things go wrong!”

Written on: 07/05/2014 by PrincessMcKenzie353 (1 review written)

Just want to warn everyone about this page! Absolutely shocking company! I ordered a canvas & paid extra for it to be sent by courier. It didnt arrive so I emailed & was given a date for delivery with no apology. I replied asking why it had taken so long but was ignored. It finally arrived over a week late by Royal Mail - not by the courier I paid extra for. The image they printed on it wasn't the one I selected with my order (their website lets you upload an image at a time to view it before… Read Full Review

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★☆☆☆☆

“Absolutely awful service”

Written on: 04/05/2014

I have been waiting for over a month for our Flotos and were promised to have them 3 days ago. Tried ringing their customers services and just get cut off after about 90 secs even though their message says they usually answer the phone within 30 secs. Seems a company that can't deal with any orders received. God knows what the Flotos be like. Will do a charge back on my card. They'll soon be in touch when owed money… Read Full Review

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★☆☆☆☆

“Bloody awful service”

Written on: 02/05/2014 by Floto (1 review written)

Been waiting since 27 March for our Flotos. Advised they would be here 3 days ago and surprise surprise no sign of them. Tried ringing and no answer even though their message states they answer their calls within 30 seconds usually. Waited 6.5 mins that's when they didn't cut me off. I presume they'll get in touch once I do a charge back on my charge and I owe them money. Very annoyed I had to give them 1 star as they are worse than terrible… Read Full Review

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★☆☆☆☆

“Order doesn't arrive!!!”

Written on: 26/04/2014 by 34Garcia (1 review written)

I have been waiting a month now with numerous emailed promises of a delivery date none of which have been adhered to DO NOT USE THIS COMPANY… Read Full Review

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★★★★☆

“Good quality at a good price”

Written on: 11/04/2014 by Kath76 (1 review written)

Purchased A canvas through a living social deal, had problems with uploading and had to chase for delivery however was very prompt in sorting out problems for me and its a good quality canvas for the money… Read Full Review

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★☆☆☆☆

“Do not touch with a bargepole”

Written on: 06/04/2014 by Mead396 (1 review written)

Ordered a canvas for Mothers day and was told delivery would be the Friday before, didn't turn up. As of 4/4/14, still waiting despite being told it had been despatched… Read Full Review

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★★★★★

“Canvas prints from facebook”

Written on: 03/04/2014 by GBNewsom (1 review written)

My canvas prints have just arrived, ordered through facebook deal. 2 days later than i expected but no biggy really. quality is good, packaging is adequate would i order again ? Yes… Read Full Review

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★★★★★

“Our regular printer for POS and Posters”

Written on: 03/04/2014 by NiffCotton (1 review written)

i have been using 1clickprint for the POS our shops change on a bi-monthly basis, we change advertising with seasons and current trends. Our print requirements are odd sized rather than the standard A sizes etc but they print and cut our posters and signs to the size we want, this fits well with our shop fits and allows uniformity among our branches. We have tried other print companies but 1clickprint excel in price and haven't ever let me down. i have had 1 late delivery in 3 years and i am… Read Full Review

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★★★★★

“Great service, better price”

Written on: 02/04/2014 by discodave21 (1 review written)

Hi All, just thought i would write a quick review of my experiences ordering from one click print. My canvas arrived friday and the packaging looked like it had gone through a cement mixer. it was delivered by courier and the canvas inside was bent and twisted - totally unusable. i contacted one click print and was spoken to by an advisor who asked me to send a photo of the damage so he could try to ascertain what had gone wrong with my order. i promptly sent the images friday evening and my… Read Full Review

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★★★★★

“give them a try”

Written on: 02/04/2014 by thejediwombell (1 review written)

I have used 1clickprint for my poster and flyer printing for the last 4 years. i run monthly club nights in and around London using flyers, posters and word of mouth as my only sources of advertising. My flyers and posters always arrive on the thursday before the weekend i wish to use them and there are sometimes also a few extra on top of what i ordered. The admin team seem great too, i have even been reminded to send my order on the odd occasion i forgot. i would not hesitate to recommend… Read Full Review

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★★★★★

“mothers day gifts”

Written on: 02/04/2014 by sassystacey (1 review written)

the 5 floating pictures i got for mothers day are brilliant, my partner sat with my children and they chose the pictures i have which makes it much more special. they are on the wall now and i will be recommending them to my friends. thank you for such a wonderful and unique gift, if i had more space i would buy more… Read Full Review

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★★★★★

“Mothers day sorted”

Written on: 02/04/2014 by Archertez (1 review written)

i ordered 2 sets of photo's on blocks for mothers day of my kids for my mum and the inlaws. Arrived friday which was nice and my mother loved them, they have pride of place on the fireplace and will likely stay there until i order more next year. if you keep an eye out on there facebook page they run some great offers occasionally… Read Full Review

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★★★★★

“good value from a great company”

Written on: 24/03/2014 by FrankWard1967 (1 review written)

i am not very good with computers and could'nt get any pictures to upload to order my picture blocks. After a couple of emails i was told to email over my pictures and the Administration department would put the order on manually for me. It took a couple of days to receive a reply, i was told they were very busy as a deal ending shortly. i didn't hear anything for a day or two then i had a email to say my order was dispatched. Arrived saturday and very pleased with it. i will be ordering more… Read Full Review

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★★☆☆☆

“Poor service if things don't go right.”

Written on: 24/03/2014 by PeeJay1951 (1 review written)

I ordered a canvas print on one of their Facebook offers n January. It arrived badly stretched ( it was very slack ) and dirty. Took photo and sent to them. They reprinted. 2nd print arrived well stretched but off centre so some of pic was off the top of the frame with lots of white at the bottom. Took pic and reported. They reprinted. 3rd print arrived and that was well stretched but off centre again only this time horizontally so left hand side was off the frame and white space on the… Read Full Review

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Pangiepud1's Response to PeeJay1951's Review

Written on: 25/03/2014

I have had a dreadful experience with these 'poor excuse for a print company' recently. Like you said, they basically do not give a monkeys when there is problem with their product. I won't go on to bore you with my story but when I just rang them for the umpteenth time they actually put the phone down on me when they found out who I was. Shocking. Nathan fro customer service is utterly unprofessional, as is the whole company. Anyway, I was interested to find out if you had any luck getting your money back from your card company? Thanks, Ange

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Peejay1951's reply to Pangiepud1's Comment

Written on: 25/03/2014

I've only just made the claim but I spoke to them, explained the situation and that they're totally ignoring me, blocked me etc and they said they'd be willing to deal, even for a small amount of money. It's principle now and my thinking is if they can treat one person badly, even if it is a small amount of money, they can treat many badly and those small amounts can add up to a large amount. Make a claim Ange, you've nothing to lose and they've everything to lose. It needs people to make a stand and to show them that they can't treat customers the way the do when things don't go right.
I think Nathan must be their only customer service person - or all their customer service people use the name Nathan - lol!

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Peejay1951's reply to Pangiepud1's Comment

Written on: 05/04/2014

Just to update - My card company have credited my account. They will contact the company but I've provided proof that I've abided by all the T&Cs and they haven't so can't see why that would be reversed.

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★★★★★

“business card sized flyers - lifesaver !”

Written on: 24/03/2014 by Santiago188 (1 review written)

i would just like to say a big thank you to Nathan for saving me a small fortune, i called oneclick to order 1000 business cards to give out for my baby wear business at a trade show.Its a new business and i am on a very tight budget. i was informed that if i bought business card sized flyers rather than proper business cards i could have 10,000 for roughly the same cost. the flyers arrived friday in time for my show on saturday and i have given away almost half of them ! without the advice i… Read Full Review

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