1 Click Print Reviews - www.1clickprint.com

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★★★☆☆
2.6 / 5
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Latest Reviews

★★★★★

“Excellent”

Written on: 04/09/2015

Im really pleased with my photos, I got 4 canvas & 2 sets of floto photos, there was a delay in delivery as certain pictures didnt make quality control. But I would rather wait longer than be sent lower standard pictures & I was advised of this when I logged into my account. This is the 2nd time ive used you & will definetly use again… Read Full Review

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★☆☆☆☆

“Don't do it!”

Written on: 25/08/2015 by Crawfordug33 (1 review written)

Ordered over x3.weeks ago and the despatch date keeps moving. Nobody responds to emails or picks up the phone. Absolutely appalling… Read Full Review

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★☆☆☆☆

“delivery time”

Written on: 15/08/2015 by Finchcm81 (1 review written)

Placed order for 20 prints 4 weeks ago. Having contacted them several times I just get fobbed off with another despatch date. The dates have just gone from one day to the next and every time I track the order it just moves to the next day. Never ever again and would never recommend them to anyone… Read Full Review

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★☆☆☆☆

“DO NOT WASTE YOUR MONEY”

Written on: 14/08/2015 by tgBuchanan118 (1 review written)

Avoid this company.It stated 5 day delivery ..2 weeks later still waiting ..no replies to emails… Read Full Review

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★☆☆☆☆

“You get what you pay for...”

Written on: 07/07/2015 by Matthewsqr143 (1 review written)

Was enticed to give them a try as they sent me a promotional offer for canvases and acrylic prints... The Canvas was too dark with not much detail, also the black edge/border was badly aligned. The acrylic print turned up with a damaged corner, informed 1ClickPrint but they showed no interest, didn't even reply. Just now the acrylic print has just fallen off the wall as the fixings provided consist of pieces of wood affixed to the acrylic print with strips of double sided tape!!! Simply not… Read Full Review

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★☆☆☆☆

“Terrible! Avoid!”

Written on: 07/05/2015 by Louisek85 (1 review written)

I was over the moon with my first order so recommended that my mother in law order from them. We received an email saying the order was being dispatched and could be tracked on 22nd april. Upon tracking, it stated that the item left them on 23rd April so would be with us shortly. 2 weeks later, it's still not here! I emailed customer services this morning but have since received another tracking email saying the item is leaving them on 8th may! Customer services have responded stating that… Read Full Review

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★☆☆☆☆

“Absolute poo!”

Written on: 28/04/2015 by Chaseyx180 (1 review written)

Placed an order on the 13th april, ten days after no item received, after numerous tracking on there site each time i looked the dispatch date increased everytime so i email as to what was going on as they had took my money, was promised my item was being delivered by courier that saturday, no item came. I rang ' you are numer 1 in our Que.' i was number one for an hour and when i got through the line went dead, i rerang another 40 mins to get through he assured me it was being delivered by… Read Full Review

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★★★★★

“No issues, no problems, great service, great products”

Written on: 15/02/2015 by McKaytm1983 (1 review written)

I have ordered a range of products from here and have never had a problem with them at all. I'm lucky enough to have seen the factory and met some of the staff who work there. Always friendly and helpful, their quality control for my items has been brilliant, I'm aware that products falling below my standards have been binned and reprinted before I ever see them, that's service. I will continue to use them in the future and look forward to new products… Read Full Review

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★☆☆☆☆

“What an absolute shambles”

Written on: 13/02/2015 by Rhyse199 (1 review written)

This company has the worst customer service imaginable and should be ashamed. As issue that arose in mid December took until February to rectify after 40+ emails and 10+ phone calls. All the time, stress and effort to get it sorted has been a joke. They are refusing to respond to emails. So rude, unhelpful, uncustomer focused I am frankly appalled. My advice AVOID LIKE THE PLAUUGE!!!!!!!!… Read Full Review

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★☆☆☆☆

“Poor quality and even worse customer services.”

Written on: 09/02/2015 by JolieMcNally95 (1 review written)

Would not recommend,was very disappointed with the overall quality of the picture's, some were damaged with dint like scratches and all of them had very noticeable hand/finger print marks and surface scratches on them. I sent an e-mail over a month ago now,politely asking what could be done and have had no reply to date. I have also tried phoning but it went straight to an automated message advising to e-mail as lines were very busy or you could go on hold. After 10 mins I hung up. Stay clear… Read Full Review

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★☆☆☆☆

“This company are a joke, don't know how it's still...”

Written on: 20/12/2014 by Ada440 (1 review written)

This company are a joke, don't know how it's still going. Taking peoples money but not delivering the goods. Day light robbery! Someone needn't do something about this… Read Full Review

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★☆☆☆☆

“Awful. Still waiting! ”

Written on: 15/12/2014 by eeMunoz25 (1 review written)

I Ordered acrylic prints 2 months ago from 1 click print and still have not received them although it said 5 working days for delivery. Sent emails for the past month asking where they are and keep being promised delivery in the next day or 2 even tho it was saying "in print queue" on their web page. I was told this about 5-6 times. Webpage changed estimated dispatch over 10 times! Eventually started asking for a refund! I'm still waiting for either! They are now saying they dispatched it over… Read Full Review

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★☆☆☆☆

“Dont waste your money.”

Written on: 14/12/2014 by DigitalGlow (2 reviews written)

I ordered 4 items from this company and have only received 1 and this was damaged. It must have been damaged at the factory before being packed as the packing was fine. The other orders were 3 canvases, 1 large and 2 medium. The large for some reason has been returned by the courier and the other 2 have been paid for yet i have not even received and order confirmation. I have tried ringing them more times than i can remember yet they never answer. I have sent 5 messages using their so called 1… Read Full Review

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Scottishmam's Response to DigitalGlow's Review

Written on: 15/12/2014

I'm still waiting for my prints after 2 months! Told them I now want a refund but that has been ignored. I've also been blocked from their Facebook page after complaining. Awful! Hopefully people will read these reviews and will avoid!

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Digitalglow's reply to Scottishmam's Comment

Written on: 18/12/2014

Hi. I finally had success and nhave recieved 2 out of 3 of my items so far after sending them an email. Hope this is of some help. I did manage to keep my calm in what i wrote so perhaps that helped as well lol.

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★☆☆☆☆

“read reviews first!”

Written on: 11/12/2014 by anon1200 (1 review written)

I ordered on this website a month ago after seeing some good offers online. I was given an estimated delivery date which was around a week after my order. The following week I went online to check my order and much to my excitement I saw the estimated delivery date had moved forward by 2 days which was great. I then went to check the day before it was due to be delivered and it had been pushed back to the original date. Annoying but fair enough. I then kept track of it every day and every… Read Full Review

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★☆☆☆☆

“avoid avoid avoid!!!”

Written on: 11/12/2014 by Lanceq135 (1 review written)

Orderd in October and STILL NO CANVASES! Keep getting fobbed off with different delivery days and they have not arrived. They are ignoring my emails, no one answers the phone or facebook messages and they have blocked me from leaving messages on posts on facebook! They have taken £69.97 and not delivered my goods!… Read Full Review

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Anon1200's Comment

Written on: 11/12/2014

Blocked me on Facebook too after i posted a review about what had happened to me. Report them to action fraud. Google it. Ive had a problem online before with a purchase and action fraud got the police involved and were really helpful.

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★☆☆☆☆

“terrible service”

Written on: 10/12/2014 by Whitelm42 (1 review written)

Goods ordered in October with a 2 week delivery promise. 8 weeks later and no contact or a delivery so complained on their facebook site and they removed the comment and blocked me. Would never use this company again and would not recommend them 1 iota… Read Full Review

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Anon1200's Comment

Written on: 11/12/2014

Did the same to me. Look into reporting them to action fraud. Im advising others to do the same

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Tracey.hawley's Comment

Written on: 12/12/2014

We got the money back and I think they think that is ok, well it isn't. I will google action fraud, thanks

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★☆☆☆☆

“i should have read the reviews”

Written on: 05/12/2014 by arthur1561 (1 review written)

Basically the same problem as most people on here, ordered over 1 month ago for a special occasion, this has come and gone, no product, constant it is leaving us tomorrow and will be delivered, nothing, not sure which annoys me most the fact I did not get what I ordered or the constant fobbing off with lies. I would never recommend this company and positively warn people against using it… Read Full Review

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Shazbot1960's Response to arthur1561's Review

Written on: 07/12/2014

I got the same bull as you, ordered in October my money was taken from my bank the same night, supposed to be delivered 3 weeks later not turned up, Email them they said next Monday /Tuesday, never turned up this went on for over 6 weeks in the end I cancelled my order. Wouldn't go near this sham of a company never again.

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Shazbot1960's Response to arthur1561's Review

Written on: 07/12/2014

What a compleatly and utter sham of a company they basically robbed me, over a 7 week period of faulse promises. Will never go near this company ever again stay away is all I can say.

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★★★★★

“five canvas pictures”

Written on: 03/12/2014 by Nico183 (1 review written)

i ordered the canvas five picture, they arrived ahead of time, the quality is very good, would definitely order from them again, I am very very pleased with them, thank you… Read Full Review

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★★☆☆☆

“Poor customer service. ”

Written on: 30/11/2014 by Sandrah1962 (1 review written)

Purchased a canvas and when it arrived the edges where it folded over were covered in black finger prints. The canvas background is white so it shows up really badly . Have tried twice to contact customer service but have had no reply . Ver disappointed… Read Full Review

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★★★★★

“Fantastic”

Written on: 21/11/2014

I ordered a large canvas as a Christmas present and was given a delivery date of dec 3rd, after ordering I heard a few negative things about the company so thought I'd check on reviews, my heart sank after reading a few about items being poor quality or not arriving. Today my canvas arrived, nearly 2 weeks earlier than expected and I am thrilled, brilliant quality, would definetly use one click print again, excellent value for money… Read Full Review

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