1 Click Print Reviews - www.1clickprint.com

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★★★☆☆
2.7 / 5
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Latest Reviews

★☆☆☆☆

“Awful - Do not use this company”

Written on: 23/09/2014 by foHooper20 (1 review written)

Ordered 3 canvases mid july and I'm still waiting. Have had to send 12 emails and called them and they won't call me back. disgraceful service. AVOID!!!!… Read Full Review

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★☆☆☆☆

“Poor poor quality and late”

Written on: 16/09/2014 by MadalynFischer (1 review written)

I ordered a large number of hard back photographs- the delivery date kept being delayed and they arrived very late despite numerous promises. When they arrived, over half the order were damaged and all were substandard quality- with scratches, fittings missing, marks on them. Such absolutely shocking service. So disappointed… Read Full Review

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★☆☆☆☆

“Very disappointed”

Written on: 07/09/2014 by EdgarUpton (1 review written)

Not happy with the service, changed my delivery date 4 times without any notification and when I asked for a refund I did not even get an apology. … Read Full Review

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Miffybunnie's Comment

Written on: 17/09/2014

Did they give you a refund?im in the same situation but have been waiting 5 weeks

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★☆☆☆☆

“Still waiting for my order”

Written on: 06/09/2014 by Meriden (1 review written)

Placed my order over a month ago and still haven't received it. When I emailed to enquire when it would be arriving I was not given an exact date or an apology. Appalling customer service and goods still not receive. Do not use them!… Read Full Review

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★☆☆☆☆

“2 months and still waiting!”

Written on: 03/09/2014 by mikeymustard (3 reviews written)

I came across their site while looking for a reasonably-priced way of printing up some photos for an "open gallery" exhibition next year; I ordered a 16"x12" hardbacked poster to see if quality was good. I ordered it in July and it is now September and I'm still waiting. They have an online order tracker which is a joke: you type in your details and it tells you the order is in the print queue and due for printing in around 2 or 3 days, look the next day and the printing date has moved forward… Read Full Review

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★☆☆☆☆

“Very Poor”

Written on: 31/08/2014 by 485Clancy (1 review written)

Ordered acrylic prints, only 2 and was informed online it would take approx 5 working days to receive. Over a month later have still not received the prints. When messaging them to ask about the progress I just get fobbed off and being tole they would leave them within the next few days. Their online status tracker is ridiculous as each day you check for progress it pushes the "leave us date" further. Very poor and would not recommend even for a cheap print company… Read Full Review

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★☆☆☆☆

“AVOID!”

Written on: 23/08/2014 by charlotte.unwin (1 review written)

Ordered 5 prints and was given a rough estimate of 1-2 weeks for delivery. I then received 2 of the 5 within 3 weeks and I still haven't had the last 3 a month later! Customer services told me this was 'normal' and the tracking system just keeps pushing the despatch date later everytime you check it. Customer services has now completely stopped replying to me and are ignoring my emails. Cheap prints are not an excuse for an awful service!!!… Read Full Review

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★☆☆☆☆

“Poor service and very slow! Avoid using this conpany”

Written on: 22/08/2014 by Daisy336 (1 review written)

When ordered i was promised it to ve posted within 2 weeks which is already very long, but as closer that we approached the delivery date tey kept on pushing the delivery date... 3 times they have pushed it and still not received! And they keep telling me that my order is considered "in time"… Read Full Review

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★★★★★

“Really impressed with quick delivery ”

Written on: 19/08/2014 by Charlday (1 review written)

I am really impressed with the floating prints I received. The delivery was quick and the quality of the prints are really good for the cheap price of £15 plus delivery. I am even thinking of ordering some more… Read Full Review

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★☆☆☆☆

“Still waiting for canvas to show after over a month! ”

Written on: 16/08/2014 by Jaxson1988 (1 review written)

Ordered canvas print well over a month ago. Was told it would arrive in 10-14 days. Still hasn't shown up. Have contacted company at least 3 times to question where canvas is. They keep telling me it will arrive, and it never shows up. They make no apologies or any attempt to get canvas out to me. Still waiting on its arrival. Ordered as a gift for Dad who now thinks I've forgotten about his birthday. What a let down. First time I've used this company and will definitely be the last. Wouldn't… Read Full Review

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★☆☆☆☆

“Rubbish”

Written on: 13/08/2014 by Notimpressed68 (1 review written)

Placed an order for 6 prints on the 29/8/14 and still waiting, they took my money on the 3/7/14 but no prints, I have had Email's but no promises, tried phoning them and they hang up (4times in row!!!) Looking to get my money back via Paypal and have now involved trading standards I placed an order because of a special offer but it clearly isn't that special and their customer service is rubbish My advice stay well clear, other company's May cost more but you would get your prints Will always… Read Full Review

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Charlotte.unwin's Response to Notimpressed68's Review

Written on: 23/08/2014

Think the phone number is just to show they have one - just rings and rings! Wish I'd read all these reviews before I ordered :(

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★☆☆☆☆

“Still waiting.”

Written on: 11/08/2014

I ordered my canvases on June 29th and as of August 11th I am still waiting. I have been given 3 different delivery days on the few occasions they actually responded to me. Yes the canvases are cheap but I paid £11 delivery, surely at that price I shouldn't still be waiting. Hopefully getting my money back from PayPal but not holding my breath… Read Full Review

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★☆☆☆☆

“Rubbish”

Written on: 05/08/2014 by Hrumball (1 review written)

Please do not use 1clickprint and use someone better. I ordered my canvases on 30th June 2014 and after a month I had no response or update even though there website sas 1-2 weeks. I opened a paypal dispute as they were ignoring my messages and finally on 1st august 2014, I received the canvases. I opened them and turned out I have been sent someone else's canvases! I tried to call and low and behold no one answered. I tried messaging them and again they ignore me. I can see they are reading my… Read Full Review

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★☆☆☆☆

“Horrendous ”

Written on: 05/08/2014 by Kirstybeecroft (1 review written)

Ordered on 26th July still no order. Trading standard contacted. Formal letter sent and still no reply. … Read Full Review

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★☆☆☆☆

“too long to print”

Written on: 31/07/2014

i ordered my canvas on the 14th of july every time i look online about my delivery date it has gone back another two days why advertise a sale if they dont want to print the order . i have e mailed 4 times and got no reply ,i have asked for a refund and got no reply , i am going to trading standards to see if they will help me . KEEP AWAY FROM THESE PRINTERS THEY DONT DELIVER… Read Full Review

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★☆☆☆☆

“Didn't even want to give this company one star”

Written on: 30/07/2014 by CorbinBriggs (1 review written)

Never ever ever use the company. I have been waiting over 2 weeks for my order and it still hasn't arrived . I always just companies the benefit of the dout but honestly don't waste you time or money. I have emailed this company around 10 times in the last week with no response, I have also called numerous amount of times with no answer as each time i wait in the call line after 10 minutes it cuts me off every time. To be perfectly honest if I hadn't seen that other people that have posted… Read Full Review

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★☆☆☆☆

“AVOID USING AT ALL COSTS”

Written on: 29/07/2014 by Killiany1950 (1 review written)

I placed an order for 2 acrylic prints, paid for them and sat back to wait for delivery. I DID receive a package - with only ONE of the prints ordered. Although the photographs I uploaded were clear and sharp, the quality of the print received was poor in my opinion. I have emailed several times and phoned countless times on a daily basis to find out about the missing print ...............WITH NO RESPONSE WHATSOEVER. The company states that Customer Services will respond within one… Read Full Review

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★☆☆☆☆

“AVOID USING AT ALL COSTS”

Written on: 29/07/2014 by Killiany1950 (1 review written)

I placed an order for 2 acrylic prints, paid for them and sat back to wait for delivery. I DID receive a package - with only ONE of the prints ordered. Although the photographs I uploaded were clear and sharp, the quality of the print received was poor in my opinion. I have emailed several times and phoned countless times on a daily basis to find out about the missing print ...............WITH NO RESPONSE WHATSOEVER. The company states that Customer Services will respond within one… Read Full Review

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★☆☆☆☆

“disgusting service”

Written on: 25/07/2014 by ilMcWilliams92 (1 review written)

After four weeks i am still waiting for my order despite being told it will take 5-10 days. I have been told it will arrive Friday, Monday, Tuesday, Wednesday and now Thursday!!!! If you leave a negative comment on their facebook page they remove it and block you so you can't contact them. I have been let down and feel absoloutely fuming :-@ i would NOT recommend… Read Full Review

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★☆☆☆☆

“horrible.”

Written on: 09/07/2014 by Williamssn281 (1 review written)

Online order made 14 june, arrived 4th July, not too bad but longer than stated on site (7-14days). However, I had ordered 2 different photos on canvas, 1 small and 1 big. They sent 2 small ones of the same photo, and nothing of the bigger photo. This despite debiting the correct amount from my account, and sending the details of the order correctly via email. Extremely difficult to get hold of them, and no way of reviewing your order online after you buy it.....which is not exactly… Read Full Review

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