Written on: 23/02/2013
I have used 1clickprint a lot and always been happy with the quality. But last week one of my canvases arrived with a dirty mark in the corner, spoiling the image. I emailed them about it and got their standard automated 'we will reply within one working day' email. After THREE days of NO REPLY I emailed them again - its now FIVE DAYS and NOTHING!
To make matters worse, today a much bigger canvas was delivered - and THAT has a bigger dirty mark on it! I feel badly let down and wonder if its worth me emailing them if they are not going to bother to reply. I am going to need either refunds or replacements. Such a shame as the QUALITY of their prints has, up until now, been better than anywhere else I have tried!
As rated by our community of reviewers
" Cheap " Read More
" Every Aspect of What They Do is Flawless " Read More
Written by RudiONEill
" The Company that CAN be bothered. " Read More
" Polite but incompetend " Read More
Written by macrae245
" Horrendous Customer Service " Read More
Written by DisapointedInChesterNY