Utility Exchange Online Limited Reviews - www.comparebusinessenergy.co.uk

★★★★★
4.8 / 5
99% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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Utility Exchange Online Limited - www.comparebusinessenergy.co.uk

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Latest Reviews

★☆☆☆☆

“try another comparison site”

Written on: 02/08/2014

Not the 5 star service I was expecting based on the reviews below. After an initial quick response from Kyle I was promised a result by the end of that day. I didn't get a response that day, or the day after, or the day after that..... After a few voice messages to Kyle as he wasn't picking up I still haven't received a return call… Read Full Review

Uexchange's Comment

Written on: 04/08/2014

Oh no! We’re really sorry to hear this. Could we please ask you to contact us so we can try to understand what has happened. Yours sincerely, The Utility Exchange Team.

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★★★★★

“fast and efficient”

Written on: 26/03/2014

This company is a beacon of clarity and efficiency in the minefield of business energy supplies. Highly recommended if you have better things to do in your working day than sort out energy supplies. Well priced options of 12 24 36 month deals. All arranged very quickly with a couple of emails and a 10 minute t+cs phone call. Renewal rate proposals just as competitive as previous year new supply… Read Full Review

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★★★★★

“Quick efficient uncomplicated”

Written on: 12/02/2014

I was stuck with only a couple of days to go before the standard rate gas and electricity charges started at my business (huuuuge). Went on line and found Utility Exchange. I thought it would take ages, but he was really efficient and extremely patient when I had to rummage around to find the necessary information. He filled in all the gaps about account numbers and the rest that I could not find and found me a cheaper supplier all within about 15 minutes. Amazing… Read Full Review

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★★★★★

“Service second to none!”

Written on: 06/01/2014

I cannot praise the person who dealt with me enough. She sent emails when she said she would, she phoned when she said she would and the whole process was smooth from start to finish. She was able to answer questions and change things as we went along… Read Full Review

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★★★★★

“Top marks.”

Written on: 24/11/2013

I would definitely contact Utility Exchange Online again. Customer service is extremely important to me and the gentleman I dealt with more than met my expections. Thank you very much for all your help… Read Full Review

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★★★★★

“Very efficient process”

Written on: 20/11/2013

Very helpful and efficient… Read Full Review

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★★★★★

“Extremely helpful and professional”

Written on: 17/11/2013

I was searching for better rates on my electricy on behalf of the company i work for, as the renewal rates i was offered by Eon were extremely high. I made an enquiry on the utility exchange website and was contacted within minutes of submitting my details. The lady who i spoke to was Suni, she talked me through the process and provided me with some quotations, she further explained each quote and explained the benefit and disadvantage of each one. At no point did she pressure or bully me into… Read Full Review

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★★★★★

“another easy transfer between energy suppliers”

Written on: 16/11/2013

This is definitely the way to avoid the need to spend hours searching for a better deal-no cost to me and everything done by Utility Exchange. Great job! Keep up the good work. Selborne Court Management Co… Read Full Review

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★★★☆☆

“e-on”

Written on: 14/11/2013

I changed from British Gas to E-on as I had experienced difficulties with British gas. The transfer has been easy for me. However e-on's first communication included a 40page terms and conditions document. Someone needs to tell them that this is hardly simple to understand… Read Full Review

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★★★★☆

“Small User Assistance”

Written on: 28/10/2013

I needed to find a more cost effective provider of electricity for a very low usage boat store that I lease. The key was to come up with as low a daily standing charge as possible. After a number of other fruitless on-line enquiries, Utility Exchange immediately recognised my needs and provided me with such helpful advice that I was happy to accept their recommended solution… Read Full Review

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★★★★★

“I was led through the process by Chloe who mabe it...”

Written on: 26/10/2013 by swoods1 (1 review written)

I was led through the process by Chloe who mabe it easy, rang me back when she said she would and coped with our out pf date technology… Read Full Review

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★★★★★

“FAST PRODUCTIVE SAVINGS”

Written on: 17/10/2013 by EastAT (1 review written)

Brilliant, fast, and professional company to deal with. I would recommend this company to other businesses as they have saved me such a large amount of money on my electric bill. Mr Wright made the process extremely easy and hassle free. The gentleman on reception was also very helpful and guided me to the correct person immediately. If only all companies had staff who were so helpful and knowledgable it would make life a lot easier. BRILLIANT… Read Full Review

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★★★★☆

“honest conversation & genuine service”

Written on: 17/10/2013 by SmallBizBooks (1 review written)

The advisor was really helpful. I started renting an office and within minutes of my phone line going active, I had all sorts of charlatans calling claiming they were from government etc and had to call me by law blah blah blah. I liked that these guys were not ringing me, I made the call. They also got me a further 10% off than Moneysupermarkets' quote with the very same supplier. … Read Full Review

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★★★★☆

“Better than being bombarded with phone calls”

Written on: 10/10/2013

Every year we have been trying to work out the best deal with little success and many phone calls from companies who now have us on their database! Decided to look online to see what was being offered and came up with this company who sorted the problem with minimal fuss and all the prices at their fingertips. Result: Happy hassle free customer… Read Full Review

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★★★★★

“Truly Brilliant & Helpful Service!”

Written on: 26/09/2013 by janine2308 (2 reviews written)

Having an absolute nightmare sorting out the electricity for the new business, power was off to the meter, addresses were linked in wrong and suppliers were saying one thing and doing another. Within 10 minutes on the phone with Utility Exchange I had my meter location, MPAN details, supplier information and telephone number and they told me exactly what to do to get the power on so I could switch supplier. Got all of that sorted and in the interim I had my quotes for supply e-mailed across… Read Full Review

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★★★★☆

“Excellent service”

Written on: 21/09/2013 by Christobella (1 review written)

I had got to the point of contemplating jumping off the nearest bridge, trying to sort out my gas and electricity . They just took over and very efficiently guided me through all the possibilities, ending up with me saving a lot of money. A great find. Will not go anywhere else in future. Thankyou for a great service… Read Full Review

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★★★★★

“Excellent worthwhile Company”

Written on: 19/09/2013

Very easy service, the staff were very knowledgeable and asked any questions i had.Also very prompt and everything emailed to me, so that I could check all the details… Read Full Review

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★★★★★

“Brilliant! A lot easier than I expected. Thank you. I...”

Written on: 18/09/2013

Brilliant! A lot easier than I expected. Thank you. I would definitely recommend you to others and may use you again myself… Read Full Review

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★★★★★

“Extremely friendly and professional service”

Written on: 17/09/2013

Within 5 minutes of completing the online form I was telephoned back. The guy who rang back was very friendly, pleasant, efficient and knowledgeable. He spent ages going through which company was best on both gas and electricity. Thank you ever so much for your help I can see that you will save my company money. I will recommend to all my friends who have business utilities… Read Full Review

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★★★★★

“Keeping costs down at Funeral Home ”

Written on: 16/09/2013

The advisor was brilliant with his customer focused approach, he understood the difficulties in an unpredictable environment and called back when he said he would. He was able to offer us a competitive rate saving us over £100 with our energy provider. Fast and efficient, polite and respectful, there was nothing that I could criticize, very helpful and had done a lot of the groundwork before contacting me, thus saving me time going over the previous conversations, would definitely recommend… Read Full Review

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