Problems with refund

Zoo Plus - www.zooplus.co.uk
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marchandpat's review of Zoo Plus - www.zooplus.co.uk

“Problems with refund”

★☆☆☆☆

written by marchandpat on 03/05/2014

They are getting annoyed so do I, purchased a birds cage and decided to swap for a more expensive but better one and as I was going to let them know this I received a message to tell me the cage I purchased was not in stock, I presumed since I just purchased it (30mn before) I would get a refund, you must be joking, 5 to 7 working days to get a refund! I should have gone to PayPal and cancel straight away.
So here you are Zooplus you are getting annoyed because I am asking you when you I get the refund but sorry, 5-7 days does seem fair, does it?
Now I will twit my experience with you, some months back bad experience with the delivery of parrot seeds, but I tried again and here we are! once again!

  • Parrot cage

    Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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