Viovet Reviews - www.viovet.co.uk

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★★★☆☆
3.2 / 5
From 5 reviews
60% of users recommend this
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Viovet - www.viovet.co.uk

Latest Reviews

★☆☆☆☆

“Bad customer service”

Written on: 17/11/2013

This was my third order, usually I order dog food etc, but ordered soft toys for my two new puppies(one of which has just lost two top & bottom front teeth so is gummy anyway) within under 10 minutes they had split, had holes in them and stuffing was coming out. I was obviously not impressed, what a waste of money. I rang customer services straight away and they asked for pictures, which I sent. I then received a reply e mail stating that they cannot accept responsibility for how long a toy… Read Full Review

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★★☆☆☆

“Hit and Miss”

Written on: 03/09/2013

Wanted to give this place my business rather than the big anonymous sites as nice piece in the Telegraph about the enterprising vet's son who started it. But they appear to have stock issues which makes Viovet unreliable. If your goods are in stock then they seem to be excellent, but if not they are very unclear about this - so you're left feeling frustrated and not sure what is going on, as goods fail to arrive in the time expected. e.g. today I'm having to go out and buy dog food because of… Read Full Review

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★★★★★

“Excellent service”

Written on: 13/07/2013 by Harry40 (3 reviews written)

Much cheaper than ordering from my vets. Saved so much cash from Viovet orders. Their prices are often the cheapest I've found for products online. When I had my cat who was diagnosed with a long term health problem I found myself ordering from them monthly. Can't say I never experienced any problems in the 2 years I shopped with them but it was very rare and as soon as I contacted them about being sent the wrong item, they dispatched the correct one within the hour so that i could receive it… Read Full Review

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★★★☆☆

“Good service but not accurate stock was given alternative”

Written on: 14/06/2013 by Jax1985 (3 reviews written)

I ordered some flea products before Christmas, and added some xmas gifts for my dog, same ones as she has enjoyed in previous years. They were very good at sorting out the prescription but they called me to tell me the doggy gifts were not in stock (even though they looked in stock when I bought them). They offered me an alternative, which I accepted. When the alternative came the treats were no where near the quality of the ones I had ordered, not really a suitable replacement in my… Read Full Review

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★★★★★

“Brilliant service every time”

Written on: 15/04/2013 by Val740 (4 reviews written)

Viovet is mainly a pet pharmacy but also sells pet food and other items at reasonable prices. I use them a lot as I have three pets with long term health issues so have bought various things from them. Can I advise pet owners how very much cheaper it is to buy from reputable online pet pharmacies rather than your vets, most products are half the price. I cannot fault Viovet in any way, their online ordering service is really easy and items you order are listed in your account so they are easy… Read Full Review

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