Unreliable & poor service

VetUK - www.vetuk.co.uk
★★☆☆☆
1.8
21.0% of users recommend this
  • Customer Service

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Guest's review of VetUK - www.vetuk.co.uk

“Unreliable and poor service”

★☆☆☆☆

written by on 31/03/2013

Very disappointed with Vet UK and the service they provide. They are very unreliable when ordering items and although money is taken from account immediately items often not in stock - although this is not stated when ordering but can be as long as two days later. This then delays the order by some considerable time (even when ordering many items they won't send rest of order until out of stock item is in!!). Customer service is very poor and although emails are responded to they refuse to take an action to resolve the situation eg send rest of order (particulary when urgent medical items such as syringes are needed). I will not be using this company anymore and will definately not be recomending it.

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