Written on: 30/04/2013
Terrible service, no replies to email, incorrect stock levels on website, and no effort to amend. Customer service is a premium rate line and as good as phoning the talking clock.
Still waiting 2 weeks after delivery due and no update as to when it will be coming despite two emails and two phone calls.
Would cancel and reorder elsewhere, but from other reviews who were left out of pocket after cancelling an unfulfilled order I'm not going to risk it.
Just not worth the hassle, will be sticking with other online and local stockists from now on.
As rated by real users
" Be careful " Read More
" Excellent " Read More
" We never received our order and they wouldn't provide us with a tra... " Read More
Written by USMCwife42
" Great customer service. " Read More
Written by Shanibird71
" NetPetShop = 1st Class Service…Speedy Delivery… 5***** " Read More
Written by cockerspaniels