Written on: 20/07/2013 by FIDELIS
My husband and I visited the Newport store on 19 July to acquire a new harness for our mastiff. Although extra large harnesses are advertised we could not find any. I approached a member of staff who told me that if it was not on display then they did not have any and that anyway they did not stock that size. The member of staff was sullen and unhelpful and then had the gall to offer me a VIP card, what a joke. I have regularly bought products from this store and the staff are always miserable and complaining. Will be taking my custom to THE RANGE from now on.
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