Undelivered order & unable to contact company

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Pet Supermarket - www.pet-supermarket.co.uk
★★★☆☆
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Boots68's review of Pet Supermarket - www.pet-supermarket.co.uk

“Undelivered order and unable to contact company”

★☆☆☆☆

written by Boots68 on 11/08/2015

Avoid this company. I placed my order on July 28th and was promised delivery by August 4th. I am still waiting. During this time the website was allegedly down for maintenance and phone number is unobtainable. I had an automatically generated response to my email to them but that is all. Today the website is up and running and the same phone number is published but guess what...not available. The online chat facility tells gives you a waiting time but clearly is not functioning either. Leads me to suspect this company is trading fraudulently.
I have raised a dispute with my credit card company in the hope that I may have some recompense.

  • Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

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