Written on: 25/06/2013 by suzy23rd (4 reviews written)
This company are a disgrace. I ordered my products over a week ago and I went to check on their website to see whats going on and I couldn't believe it. It said order pending! What the hell does that mean? £4.95 I paid and it hasn't even been dispatched a week later. I will be making a claim through paypal as soon as possible if my order doesn't turn up. I think more than a week is disgusting when you order your products in good time. As a first time customer with petplanet, I am very disappointed. I will be going back to my usual supplier for all of my pets because at least they know how to treat a customer and have tracking info as soon as you have ordered. I am outraged! If my delivery was going to be past a week, I wouldn't have ordered, petplanet should make it clear roughly when to expect it, like most honorable companies now do.
As rated by real users
"Shoking" Read More
"Hardy's snuggly bed" Read More
"CHEATED" Read More
"Let down" Read More
"WARNING - DO NOT BELIEVE FAKE ..." Read More