Pet Planet Suck Really Badly.

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★★★★☆
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  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of Pet Planet - www.petplanet.co.uk

★☆☆☆☆

“Pet Planet Suck Really Badly.”

Written on: 10/11/2011

I just cancelled my order after waiting for over a month, I'll never buy from them again. Online shopping is supposed to be convienient, well it's not convienient if you stuff nevver arrives...

  • £100 worth of dog food.

    Goods purchased & cost

  • Still waiting

    Delivery

  • Quality of website

  • Value For Money

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Lianne Kelly's Comment

Written on: 11/11/2011

Hi. I am so sorry to hear of the horrific problems you have encountered with your order and can totally appreciate your comments. I would, however, be very appreciative if you would contact me direct, so that I can look into the matter in more detail. We always aim to give the highest level of service possible and it is apparent we have failed on this occasion. Kindest regards, and once again, my sincere apologies.
Yvonne Jack (Head of Customer Services)

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