Don't order if impatient

Ark Pet & Aquatic Online - www.arkpetsonline.co.uk
★★★★☆
4.1
From 356 reviews
77.0% of users recommend this

  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of Ark Pet & Aquatic Online - www.arkpetsonline.co.uk

“Don't order if impatient”

★★★★☆

written by on 17/06/2017

Ordered a Roma LED 125L Aquarium and am very happy. It doesn't take a genuis to work out if you buy at a dirt cheap price you are going to have to wait a little (in my case 2 weeks) to have it delivered when they are in your area.The website isn't great as you don't get updated upon despatch, but I guess these systems cost money.
The delivery guy was great, called before hand, unpacked and checked the aquarium in a room of our choice. You can't expect this company to have dozens of people answering the phone, but they answered all emails promptly. My LEDs failed within weeks due to a manufacturing fault and they are dealing with this well too, deciding within half an hour of my package being received that they would replace them.

  • ROMA LED 125L Aquarium

    Goods purchased & cost

  • Up to a week late

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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