Terrible Company

I have been with this company only a short time - needed to change the DD mandate which was duly email to the Account Executive, a fortnight later this had not been action so the Fuelcard Company Charge me £90 for a return DD fee and well as being charged £35 from my old bank.

Accepted there might have been a delay so paid with the Company Credit Cards.

Next week came along and exactly the same happened - the DD mandate had still not been put on the system.

Got very irate at this because the card were put on stop and this left some of my people stranded for fuel.

The matter is still not resolved and the Fuelcard company refused to lift the fee's for bounced DD's and will not reactivate the cards and will not accept it's their fault.

So not only have I had unfair charged from them, I have had to pay charges to my old bank and pay compensation to my employee's

Stay well away from this company