Corporate Might

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Holdenss14's review of Soar Payment - www.soarpay.com

★☆☆☆☆

“Corporate Might”

Written on: 22/11/2016 by Holdenss14 (1 review written)

They have NO CUSTOMER SERVICE. You can call them, e-mail them, criticize them or do what you will, they don't give an s*t about their customers. I am a vendor registered with them and opened an account with them in last November. Very promptly I spent about 40000 rs and took 3 days to courier agreements and court affidavit to them. They opened the account but I never got my first payment. Upon repeated calling and e-mail follow ups, one agent tells me they never received the documents. I mailed the courier receipt to him and all my efforts to talk to him again have gone in vain. They want me to send the documents again & again & again. All it takes on their part is to say No we haven't received the documents and I have to spend 1000 rs and 3 more days each time. It is almost December and I am still awaiting my first payment. This is worse than dealing with government agencies. Also, there is an issue with accepting American Express cards through SOARPAY. Firstly, they charge a higher transaction fee for those and then mark all AmEx transactions as fraud transactions requiring the merchant to ask client for photo ID and card statement from the client. Even after you submit these documents there is no surety that you will get your money. They are like Congress party taking the Indian public for granted. I feel they will not understand till their market share is reduced to 8% or somebody just goes up to the customer service manager and shoots him/her in the forehead. I want to immediately change my service provider to some other as there are more options today. Just that the portal I am hosting my website through has a tie up with these sorry a* company.STAY AWAY FROM SOARPAY

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